Contacting Your Administrator (Technical Support); Technical Code (Left) / Date Code (Right); Hardware Model, Android Version, Kernel; Ip Address - Alcatel-Lucent 8088 Smart DeskPhone V2 User Manual

8088 Smart DeskPhone
Contacting your administrator (Technical
support)
If necessary you may need to contact your administrator.
Before contacting your administrator, make sure you have information such as your phone's codes and
software version to hand.

7.1.1 Technical code (left) / Date code (right)

The codes are located under the backshell of the phone. This label is an example and does not
represent the one placed on your phone.

7.1.2 Hardware model, Android version, Kernel

The hardware model can be viewed on the phone. The build number contains the release of your
DeskPhone. For example, the build number is R301.xxxxxx for the release 301.
•
The phone is in idle state.
•
Open the Android menu.
•
About phone
•

7.1.3 IP address

•
Open the Android menu.
About phone Status
8AL90343ENABed01
Technical code (left).
Date code (right).
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