During a conversation
Placing an outside call on hold (parking)
3.1
You are in communication
Hold call
Your call is placed on hold
Your correspondent hears an hold on music until
you retrieve the call
• Recover the correspondent on hold
Retrieve call
You are back in communication with your
correspondent
Calling a second person during a conversation
3.2
You are in communication.
New call
Calling a second person during a
conversation
Call
The first call is on hold
Switching between calls (Broker call)
3.3
You are in communication with a first
correspondent
A second correspondent is on hold
Select the correspondent on hold
Retrieve call
first call is automatically placed on hold
Transferring a call
3.4
During a conversation, to transfer the call to another number:
You are in communication with a first correspondent
Transfer
Other
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