EncoreCX
Getting Started Guide
Changing the Auto Attendant Greetings
Instruction
From the System Programming
sub menu select [System]
Select
[Change Greetings]
Select the greeting type and record the
greeting.
Note: It is recommended that you use the handset rather than the speaker phone to record the greetings.
The "Auto Attendant Day" greeting is used when the system is in day mode. The "Auto Attendant Night "
greeting is used when the system is in night mode.
Entering a Directory Message
Instruction
From the System Programming
sub menu select [System]
Scroll down and select
[Change Greetings]
Scroll down and select
[Directory Message]
Note: When a directory message is recorded dialing # when listening to the Auto Attendant greeting
replays this message. You can dial through this message.
Action
Scroll
Action
Scroll
Scroll
Menu Display
Select Option
-
System
-
Extensions
-
Lines
Select Option
-
Line Key Light
-
Change Greetings
-
Call Logging
Select Option
-
Auto Attendant Day
-
Auto Attendant Night
-
Courtesy Service Day
Menu Display
Select Option
-
System
-
Extensions
-
Lines
Select Option
-
Line Key Light
-
Change Greetings
-
Call Logging
Select Option
-
Courtesy Service Night
-
Directory Message
-
Exit
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