Troubleshooting - Lightspeed Flexmike User Manual

TROUBLESHOOTING

Note: Most problems are directly related to low battery power. Please run through the
"Battery Check" items first. For remaining troubleshooting, use known good, fully-charged
batteries.
PROBLEM: Most Problems are related to low battery power.
SOLUTION: Battery Check
• Confirm batteries are charged each night. A blinking red light on the power button
indicates a low battery.
• Confirm proper batteries are used. The Flexmike requires the Lightspeed NH2.4V
rechargeable battery pack. The Sharemike requires the Lightspeed BA-NH2APK
rechargeable battery pack.
• Make sure the microphones obtain a full charge. A full charge takes 8-9 hours.
• When charging a transmitter, ensure the blue status light and the red charging light
turn on. The green light will turn on when a full charge is reached.
PROBLEM: Microphone doesn't indicate a "Ready" signal (solid blue or red light)
SOLUTION: Follow these steps to ensure the system is ready to use.
• Ensure the power button on the microphone is turned on. Once turned on, the blue
light should begin blinking.
• Power the microphone off, then on again after a few seconds. Wait for up to 30
seconds for the blue light to turn solid, indicating READY for operation.
PROBLEM: Low Volume or Feedback
SOLUTION: Follow these steps to eliminate low volume or feedback.
• Check microphone volume level on the Multimike. If the volume is too high, feedback
will occur. Adjust accordingly.
• Check input volume level on the amplifier. If the volume is too high, feedback will
occur. Adjust accordingly.
• Adjust the volume level on the Flexmike.
• Check position of the Mic-Line switch on the Multimike. If volume levels seem too high
and feedback is persistent, try the Mic level setting. If volume levels are very low, try
the Line level setting.
If you review these instructions and still have questions, call Lightspeed Technical
Services at 800.732.8999, 5 a.m. – 5 p.m., PST. Customers outside the U.S. should
contact their local reseller.
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