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NTI RACKMUX KVM Drawer with UNIMUX Switch
TROUBLESHOOTING
PROBLEM:
Keyboard Errors
SOLUTION:
Check cable connections on each CPU and the switch.
PROBLEM:
No Video
SOLUTION:
Check cable connections on each CPU and the switch. Verify that keyboard and video connect from each CPU
to matching ports. After reconnecting, CPU may need to be re-booted in order to sense the monitor connection.
PROBLEM:
Keyboard/ Mouse does not work
SOLUTION:
UNIMUX may be in Command mode (NumLock, ScrollLock, and CapsLock LEDs are illuminated).
Command mode commands will be recognized while in Command mode.
mode.
PROBLEM:
Scan or Broadcast does not work
SOLUTION:
After enabling the Scan or Broadcast mode, the user must exit Command mode for Scanning or Broadcasting to
begin.
PROBLEM:
In Broadcast mode, the response is quite slow or some data gets lost
SOLUTION:
In Broadcast mode the data can only be entered at a rate of less than 20wpm. Try slowing down the typing rate.
PROBLEM:
No Video on RACKMUX LCD monitor
SOLUTION:
Make sure LCD monitor is in Digital mode, not PC mode. Adjust accordingly the OSD setting on LCD monitor
(See Setup Menu- page 22)
24
Only
Press <Esc> to exit Command
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