Transferring Calls; Attended Transfer - Snom D785 User Manual

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D785 User Manual
Selecting individual participants.
On the conference screen (Fig. 2), press
conference; press
When viewing the second participant (Fig. 4), press
When viewing the first participant (Fig. 3), press
Talking to one participant in private. With one of the participants on-screen (Fig. 3 or 4), press
to converse with that participant in private and to put the other party on hold. To restart the
conference, press
Putting one participant on hold. With one of the participants on-screen (Fig. 3 or 4), press
put this party on hold and to converse with the other party in private. To restart the conference,
.
press
To terminate the conference and the connections to both parties, return to the conference screen
(Fig. 2) and press

Transferring calls

You can transfer connected calls as well as calls ringing on your phone.
When you have a call on the line, there are two ways to transfer it to a third party:
Announcing the call to the third party first, to make sure the call is welcome and will be
accepted: Attended transfer;
Transferring the call unannounced: Blind transfer. There will be no feedback on whether the
third party is available and/or picking up the call.
When a call is ringing on your phone, you can transfer it to a third party without answering it first
(blind transfer only).

Attended transfer

With a single call on the phone.
1. Put the call on hold. In our example, the caller on hold is 7781.
2. Dial the number you want to transfer the call to and announce the call (Fig. 1). You can also
select a number from the internal or one of the available external phone directories (see
"Calling number from phone directory" on page 51 and "Calling number from external
directory" on page 51).
3. If the third party wants to accept the call, press
2).
4. Press
to complete the transfer. You may briefly see the messages "Disconnected 159"
(Fig. 5) and "Disconnected 7781" (Fig. 5 and 6 below, indicating that the transfer was
completed.
again to select the next one of the participants (Fig. 3).
.
.
to select the first of the participants of the
to view the first participant.
to return to the conference screen (Fig. 2).
. The "holding 7781" screen appears (Fig.
59
Using the Phone
to

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