Table of ConTenTs Copyright, Trademarks, GPl, legal Disclaimers ............7 Important information ......................8 Safety instructions ........................8 SELV (Safety Extra Low Voltage) compliance ...............8 Standards conformance ......................8 Product specifications .......................9 Disposal of the device .......................9 Cleaning ............................9 notational conventions ....................10 setting up the phone ......................12 Delivery Content ........................
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Display layout ........................... 25 Idle Mode ..........................25 When the phone is active ....................27 Settings ............................. 28 Phone settings ........................28 Adjusting the backlight ....................... 29 The phone's web interface ....................31 Opening the web interface ................... 32 How the web interface works ................33 Web settings overriding manual phone settings ..........
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Using the phone ......................44 Making calls ..........................44 Selecting identity for current outgoing call ............... 44 Using different audio devices ..................44 Handset ........................44 Headset ........................44 Speakerphone ......................44 Speakerphone and handset or headset ............44 Using different dialing methods ..................45 Auto dial ........................
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Turning on forwarding of all calls with a programmable function key ..57 Turning off call forwarding ....................57 Configuring the function keys ..................58 Function keys on snom phones ..................58 Programming the function keys ....................59 Example 1, Extension monitoring and call pick-up ........... 60 Example 2, Monitoring calls on-screen ...............
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Hard reboot ..........................76 Reset to factory values ......................76 TFTP Update ........................... 76 Manual initialization ........................ 76 Contacting snom Support ....................77 Traces ............................78 Appendix 1 - Display Symbols ....................79 Symbols found in the function key line ................79 Display indications ........................
Follow the instructions in this manual and other applicable documentation of the device. • If the phone is not supplied with power via an Ethernet cable, use only a power adapter expressly recommended by snom technology. Other power supplies may damage or destroy the phone, affect its behavior, or induce noise. •...
760 User Manual Safety, Disposal, Cleaning of Product roduct specifications • safety: IEC 60950-1:2007 • Certifications: FCC Class B, CE Mark • Power consumption: 4-6 watts (without USB peripherals) • Power: 5 V DC • 1 x lan, 1 x PC: RJ45 •...
760 User Manual Notational Conventions otational conventions Throughout this manual you will see the below-listed symbols and notations, indicating the action you need to take next. • Navigation key. The arrows (up, down, left, and right ) are used to navigate in menus and lists.
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760 User Manual Notational Conventions Press the cancel key briefly to return to previous screens one screen at a > time; press the key for 3 seconds to return to the idle screen. Example 2: Web interface > Advanced > Behavior > Phone Behavior > Number Guessing >...
760 User Manual Setting up the Phone etting up the phone elivery Content ◦ Base phone unit Footstand ◦ Handset ◦ Handset cord ◦ Ethernet cable ◦ Quick Start Guide ◦ ttaching and detaching the footstand The footstand can be attached at two different angles: 55° and 33°.
760 User Manual Setting up the Phone 3. Plug the short end of the handset cord into the connector on the handset. 4. Place the phone on an even, horizontal surface. otating the tab of the cradle The phone is delivered with the tab level with the inner edge of the cradle. If you are going to mount the phone on a wall, we recommend that you rotate the tab 180°.
If PoE is not available, use a 5V DC power supply (not included in delivery). note: Use only a power supply expressly recommended by snom; other power supplies may damage or destroy the phone, affect its behavior, or induce noise. I...
Connecting the base station of your headset via the snom EHS Adapter ◦ Connect the snom connector of the 7xx adapter cable to the port on the back of the phone, as shown in Fig. 1 and 2, below. note: You need to remove the footstand to gain access to the connector (see "Attaching and detaching the footstand"...
For more information, see "Identities/accounts" on page 64. Initialization snom phones are plug-and-play. Once the phone is connected to your network, it will begin to initialize. note: Normally the initialization is completely automatic, using DHCP. If the phone cannot discover a DHCP server in the subnet, you will be asked: Are you using DHCP?
What to do if initialization and registration are unsuccessful Your network or your VoIP provider may require more login data than requested by the snom phone during the initialization and registration process. This data is entered on the web interface of the phone.
760 User Manual Setting up the Phone numerous providers and PBXs that have been tested for interoperability with our phones and specific settings that may be required. Do not change the standard configuration unless you know what you are doing. Expert help may be required.
760 User Manual Getting to Know Your Phone etting to know your phone t a glance The factory settings at a glance: Call leD • Blinking fast: Incoming call Outgoing • Steady light: In call OR identity: • Missed call. Press to turn off.
760 User Manual Getting to Know Your Phone navigation keys • Canceling actions & input, and • Confi rming, saving actions & returning to previous screen input, and returning to previous • Terminating calls on speaker- screen phone and in headset & hand- •...
760 User Manual Getting to Know Your Phone ED indicators Call indicator The bright-red LEDs situated around the upper right corner of the phone indicate incoming, ongoing, held, and missed calls. They will be: • Blinking rapidly when a call is coming in •...
760 User Manual Getting to Know Your Phone ard keys Freely programmable function keys with LEDs These are freely programmable function keys that can be programmed on the Function Keys page of the phone's web interface, keys P1 - P16. For information on how to map functions onto these keys, see "Configuring the function keys"...
760 User Manual Getting to Know Your Phone Preprogrammed, variably programmable function keys The factory settings for these keys are printed on the phone's casing. Other functionalities can be programmed onto them. See "Configuring the function keys" on page 58 for more information.
760 User Manual Getting to Know Your Phone Toggling between headset and handset modes. note: Handset mode overrides headset mode. When the handset is picked up, the LED of the headset key will turn off, indicating that you can now use only the handset for the call.
760 User Manual Getting to Know Your Phone letters with accents and umlauts. When in input modes small and capital letters, press the alphanumeric key with the basic form of the respective letter as many times as necessary. Pause briefly after each letter.
760 User Manual Getting to Know Your Phone Context area: Configured identities. outgoing identity • The current outgoing identity is indicated by the lighter line and the green box with the handset symbol: . When you call someone, this is your identity for the call.
Call lists (missed, received, and dialed calls). See "Call lists" on page 54. Forwarding all calls (on/off). See "Call forwarding" on page 55 and 70. Phone's IP address and URL of snom's web page Displaying all currently available status messages. This key is available whenever a status message becomes newly available even when a different function is mapped onto the far-right context-sensitive function key underneath the display.
760 User Manual Getting to Know Your Phone function key line Depending on the current activity of the phone, the key function key line will present various functions that can be activated by pressing the function key underneath the respective symbol. See "Appendix 1 - Display Symbols"...
760 User Manual Getting to Know Your Phone The submenus and the settings shaded black and gray are not available when the phone is running in user mode. The factory setting is administrator mode. For more information on user/administrator modes, see "User mode/administrator mode"...
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760 User Manual Getting to Know Your Phone 5. Press right or left arrow on the navigation key to increase ( ) or decrease ( ) the backlight's intensity. Setting the number of seconds after which the phone will switch to idle backlight: 1.
760 User Manual Getting to Know Your Phone The phone's web interface Opening the web interface: See page 32. firmware versions below 8.7.4 When the web interface is opened for the first time upon initialization, you will see the Security page.
760 User Manual Getting to Know Your Phone firmware versions 8.7.4 and higher When you register the first account during the initialization of the phone, your SIP user name and password will be registered as the HTTP user name and password. If you wish to change them later, you can do so on the phone's web interface >...
760 User Manual Getting to Know Your Phone How the web interface works The vertical menu on the left side of the window is always the same, no matter which window happens to be open at the time. Available menu items depend on whether the phone is running in user or administrator mode.
Getting to Know Your Phone ser mode/administrator mode snom phones can be operated in administrator or user mode. In administrator mode, all settings are accessible and can be modified; in user mode, a number of settings are not accessible. The factory default is administrator mode.
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760 User Manual Getting to Know Your Phone • If a window contains several pages, click on the tab at the top to open the page. The font weight of the characters on the tab of the visible page is bold.
760 User Manual Directories irectories irectory The directory is the built-in directory of the phone. It can hold 1000 entries. Entries can be added and edited on the phone and on the web interface. Any changes you make on the web interface will not take effect until you click on "Save" or on "Apply"...
760 User Manual Directories Contact Types VIP: Calls from numbers with this contact type will ring on your phone even when DND mode is active. You can assign a ringtone to this contact type. If your VIP is also assigned to a group (see below) and if that group has a distinct ringtone, the ringtone assigned to the group will be played.
760 User Manual Directories Adding/Editing Entries on the Phone adding new entry manually 1. Press to open the phone's directory. 2. Press on the navigation key to go straight to <New Item>. 3. Press 4. Enter the phone number and press 5.
760 User Manual Directories editing existing entry 1. Press to open the phone's directory. 2. Selecting an entry: Scroll to the entry or enter the first letter of the name. 3. Press . The "Details" screen for the entry will be displayed.
760 User Manual Directories Calls from entries on the "VIP" list will always ring on the phone, even when the phone is in a call or in DND mode. note: You can assign a distinct ringtone to the contact type "VIP": Preferences >...
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760 User Manual Directories If there is more than one number associated with a name: ◦ Click on in the name's line if you wish to edit/add the first or last name of the date of birth and the data in the blue area applicable to the master record.
760 User Manual Directories Deleting entry on web interface • Click on in the line of the master record to delete the name and all associated phone numbers. • Click on in the line of a phone number subentry to delete that subentry, but keeping the master record and any other subentries.
760 User Manual Directories xternal directories Provided by your network, your VoIP provider, or another external source. LDAP Enter the necessary data received from your administrator, VoIP provider or other external source in the text fields of the phone‘s web interface > Advanced > Network > LDAP and click on "Apply" and "Save".
760 User Manual Using the Phone sing the phone This section describes the functions of the phone with the factory default settings. If your phone was installed and/or set up by someone else, the default settings may have been changed. Please check with that person or company if the phone does not react as described here.
760 User Manual Using the Phone Using different dialing methods auto dial If a time span in seconds has been selected from the drop-down menu at Advanced > Behavior > Phone Behavior > Auto Dial, the phone will dial the number on the display when the specified number of seconds has elapsed.
Call completion note: This function depends on whether it is available in your network or not. On snom phones call completion means that when a called number is busy or not available, your phone will call you back as soon as the dialed number is not busy anymore or available again.
760 User Manual Using the Phone number guessing (auto completion) note: The default setting for Number guessing is "off". To be able to use it, open the phone's web interface to Advanced > Behavior > Phone Behavior, change the setting to "on", and enter the minimum number of characters you must enter before number...
760 User Manual Using the Phone Call pick-up from another extension You can pick up calls ringing on another extension, for example when the other extension is busy or when the user is absent. The prerequisites for this function are: It must be supported by the PBX.
760 User Manual Using the Phone Call waiting When you are in a call, another call coming in will be announced visually by the symbol of a phone ringing and acoustically by the sound of a double beep; you will also see caller ID on-screen if it is being transmitted.
760 User Manual Using the Phone By the slowly blinking line key (green LED). ◦ By the glowing call indication LED (red LEDs). ◦ You can now: transfer the held call blindly or with prior announcement - see "Transferring calls" on page 53.
760 User Manual Using the Phone • Figures H-4 to H-6: In Fig. H-4 the first held call of a total of three Calls on Hold (1/3) is on-screen. Press ◦ put the second held call on the screen.
760 User Manual Using the Phone • Bringing the entire conference back on-screen: Scroll to the first participant's screen (Fig. C-2), then press speaking to one participant in private 1. Put the participant on-screen, as shown in Conference screen navigation, above.
760 User Manual Using the Phone Transferring calls You can transfer connected calls as well as calls ringing on your phone. • When you have a call on the line, there are two ways to transfer it to a third party: Announcing the call to the third party first, to make sure the call is welcome and will be ◦...
760 User Manual Using the Phone all lists 1. Press to open Call history. 2. To view the list of missed, received, or dialed calls, press its number. 3. Scroll through the list with ◦ Press to dial the number of the selected call.
760 User Manual Using the Phone forwarding when busy; if there is no setting for call forwarding, callers will hear the busy signal. exception: Phone numbers designated VIP in your phone's directory will ring on your phone even when DND is on.
760 User Manual Using the Phone forward when busy: Forwarding calls ringing while phone is busy to the number of the phone, extension, or mailbox specified as this function’s target. forward after Timeout: When a call starts ringing, the phone will wait for the number of seconds specified in the setting "Call forwarding time".
760 User Manual Using the Phone Turning on forwarding of all calls with a programmable function key If the function key is not available when the display is in idle mode, you can make it available on the Function Keys page of the phone's web interface. For further information see "Configuring the function keys"...
760 User Manual Configuring the Function Keys • Context-sensitive, programmable function keys. For the default settings , see "At a glance" on page 19. You can select a different key event to be available on each respective key when the phone is in idle mode.
760 User Manual Configuring the Function Keys Example 1, Extension monitoring and call pick-up This feature makes it possible to pick up a call ringing on another extension, for example when the other extension is busy or when the user is absent. The prerequisites for this function are: It must be supported by the PBX.
760 User Manual Configuring the Function Keys Example 2, Monitoring calls on-screen When you are monitoring another extension or phone line, you may want to see more information on the display, for example the number of an incoming call to that extension or line. In our example, key P4 will be programmed to show ongoing activity on monitored extensions or lines on the display.
760 User Manual Configuring the Function Keys Example 3, Speed dialing Besides using the "Speed Dial" page on the web interface to program speed dial numbers, you can also put the functionality on the freely programmable function keys with LEDs. In our example, key P6 will be used.
760 User Manual Configuring the Function Keys Example 4, Turning forwarding of all calls on and off The functionality "Forward all" redirects all incoming calls to another phone or a mailbox. It is possible to configure the settings on the phone and on the web interface. If you need to turn this function on and off frequently and/or regularly, you may want to be able to do so with the touch of just one key instead of going through the menu every time.
If you want more information on a web interface setting, click on the radio button with the question mark that you see to the right of each item. It links to a page on snom’s Wiki with detailed information about that particular item.
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760 User Manual Customizing the Phone Settings on the web interface Open the web interface and click on an identity in the menu on the left. The configuration window for that identity will open; it contains four tabs, with the left one, Login, visible in the front. To view SIP, NAT, and RTP pages, click on the respective tab;...
760 User Manual Customizing the Phone Settings Editing an existing identity/account on the phone You can edit the account/number and the registrar only: 1. Press > 3 Identity > 3 Edit User. 2. Press to scroll down. ◦ When you are at the top of the list, pressing on the navigation key will take you to identity 12.
760 User Manual Customizing the Phone Settings • On the web interface (the ringtones will be played by the phone): Configuration Identity (1-12) > Login. Click on "Play Ringer" to play the currently selected ringer. ◦ ◦ To change the ringer, select a ringer from 1 to 10 in the drop-down menu of "Ringtone". If you have selected the custom melody, enter the URL to the data file in the text field underneath.
760 User Manual Customizing the Phone Settings ime zone The phone receives the time and date from your NTP time server. If the time and/or date on the display are incorrect, you may need to set the correct time zone. If you have set the correct time zone and the time is still incorrect, there may be a problem with the time server.
760 User Manual Customizing the Phone Settings anguage settings of phone and web interface The language used on the phone can be changed on the phone as well as on the web interface. The language used on the web interface can be changed on the web interface only.
760 User Manual Customizing the Phone Settings mergency numbers These are numbers that can be dialed even when the keyboard is locked. They must be set beforehand on the web interface. 1. Open Preferences > Lock Keyboard > Emergency Numbers (space separated).
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760 User Manual Customizing the Phone Settings setting forwarding numbers • Forwarding all incoming calls: 1. Open Preferences > Call Forwarding > Always. 2. Type the phone number in the "Target" text field. Type each number the way it needs to be dialed by the phone, without spaces or punctuation between the digits.
Customizing the Phone Settings all completion On snom phones call completion means that when a called number is busy or not available, your phone will call you back as soon as the dialed number is not busy anymore or available again. The factory default setting is "off".
760 User Manual Customizing the Phone Settings iding my caller ID With this setting your phone number will not be transmitted to any phones you call. Please note that your call may not be accepted if the other phone is set to reject anonymous calls (see next item).
760 User Manual Customizing the Phone Settings peed dial You can use the numbers 0 to 30 and the special characters # and * to speed dial frequently and/or long numbers without having to enter the complete phone number. The numbers must be set on the phone's web interface first: 1.
Software Update oftware update anual update 1. Open snom’s web page at www.snom.com. 2. Click on Support > Download > Firmware. 3. Click on the phone to be updated. 4. Click on the firmware version currently running on your phone.
760 User Manual Troubleshooting roubleshooting eboot 1. Press 2. Press 5 Maintenance. 3. Press 3 Reboot. 4. When asked whether to "Reboot?", press 5. Wait for the idle screen to reappear. ard reboot Disconnect the power, wait for a few seconds, and reconnect. Wait for the idle screen to reappear.
6. You will receive an automatic email. Click on the link to activate your account. 7. You will receive a second email containing your account name, email address, and password. You can now submit tickets requesting support to snom Support. Submitting a ticket 1.
Open the phone’s web interface > Status > Settings. Make sure to delete private and/or security- relevant information like the MAC address, public IP address, etc. races snom Support may ask you to submit a SIP Trace and/or a PCAP Trace to help them analyze your problem. Performing a SIP Trace 1.
Retrieving messages from mailbox Settings menu Directory Monitoring calls on other extensions (see Extension Monitoring). The button will only be displayed when there are ongoing calls. IP address of phone and snom's web address Redial (dialed calls) Received calls Missed calls Favorites...
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Previous outgoing ID Address book search (OCS accounts only) Context-sensitive symbols These are the symbols displayed in the function key line when the phone is active, for example when a call is ringing, when you are dialing, etc. Confirming a selection or an action Terminating/canceling an action and return to the previous screen Switching input mode to small letters Switching input mode to capital letters...
Collapsing the list of time zones to show only time zones relevant to the language setting (i.e., countries where the language is spoken) Last numbers dialed. Redial selected number Selecting call on hold (show caller/callee on-screen) Selecting call on hold (show caller/callee on-screen) Establishing conference with all calls on hold Show next conference participant on-screen Show previous conference participant on-screen...
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On idle screen outgoing identity • The current outgoing identity is indicated by the lighter line and the green box with the handset symbol: . When you call someone, this is your identity for the call. • Select a different identity for the next call by pressing on the navigation key.
tatus messages Appendix 2 - Status Messages Whenever there is a current message concerning the status of the phone, the function key will be available. Press the function key (or > 6 Information > 1 Status Info) to open the "Status info" screen.
Appendix 3 - Labeling Function Keys P5-P16 You will find an interactive PDF in snom's Wiki (http://wiki.snom.com/Snom760/Documentation) in the section "Function Key Label Template". 1. Open the file and click into the cell where you wish to enter a name or other text. Font size will adjust E: For printing, use 100% scaling setting (no resize)! to the number of characters you enter into each cell.
Appendix 4 - Wall Mounting all Mounting Not included in the delivery are the two screws (diameter of head between 6 and 9 mm, diameter of body max. 4.5 mm) and two screw anchors/molly bolts/wall plugs appropriate for your type of wall. 1.
These functionalities depend on your PBX; for more information, please check snom's interoperability page and the PBX manual. With Asterisk, generally use this feature rather than extension.
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These functionalities depend on your PBX; for more information, please check snom's interoperability page and the PBX manual. With Asterisk, generally use BLF rather than this function.
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On 870 phones, this key type will establish an Intercom connection. On 820/821 phones, this key type is only available on keys P2 and P3. On 760 phones, this key type is not available on key P4. Shared Line Bridged lines (Bridged Line Appearance (BLA)) ared shared by two or more users;...
Xml Definition Copy the XML sub tag of the action(s) you want the key to perform into the text field. The currently available settings can be found here: http://wiki.snom.com/Features/ Mass_Deployment/Setting_Files/XML/XmlSubTags. ey Events Address book search (OCS accounts)
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FW versions lower than 8: Phone's IP address, MAC address, and firmware version. FW 8 and higher: Phone's IP address and the URI to snom Wiki. IP address, MAC address, and firmware version can be found in Settings > 6 Information >...
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Appendix 5 - Programmable Functions Retrieve Retrieves new mailbox messages. This key becomes active when the phone has received a message waiting indication (MWI) with a valid mailbox URI. Status Messages Currently available status messages (see Appendix 2) Transfer Transfering the active call or an incoming call that you do not want to pick up. See the article Transfering calls in the chapter Using the phone.
Appendix 6 - GNU General Public License COPYRIGHT NOTICE AND WARRANTY We protect your rights with two steps: (1) copyright the software, and (2) offer you this license which gives you legal permission to copy, DISCLAIMER distribute and/or modify the software. Also, for each author‘s protection and ours, we want to make certain that everyone understands that there is no warranty for this free software.
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if the Program itself is interactive but does not normally print such an are prohibited by law if you do not accept this License. Therefore, announcement, your work based on the Program is not required to print by modifying or distributing the Program (or any work based on the an announcement.) Program), you indicate your acceptance of this License to do so, and all its terms and conditions for copying, distributing or modifying the...
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If requested by you, the complete corresponding source code of the STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR Software can be sent by snom technology AG on a standard data OTHER PARTIES PROVIDE THE PROGRAM „AS IS"WITHOUT storage medium against the reimbursement of the manufacturing costs WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, of EUR 5.- per unit.
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