Example 1, Extension Monitoring And Call Pick-Up - Snom D785 User Manual

D785 User Manual

Example 1, Extension monitoring and call pick-up

This feature makes it possible to pick up a call ringing on another extension registered at the same
registrar, for example when the other extension is busy or when the user is absent. The prerequisites
for this function are:
◦
It must be supported by the PBX.
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The extensions must permit this function. Setting: Phone's web interface > Configuration
Identity (1-12) > SIP tab > "Allow incoming extension monitoring". The default is on.
◦
Restricting permission to groups of users by setting an ID: Phone's web interface >
Configuration Identity (1-12) > SIP tab > "Extension monitoring group ID": Enter an ID (any
character string) into the textfield. Note: The first character of the ID must not be a '{' curly
brace.
◦
The extension to be monitored must be programmed onto one of the freely programmable
function keys with LEDs. In our example we are monitoring extension 7899 on key P7 which is
located on page 2 of the second screen.
1. On the phone's web interface, click on Function Keys in the menu on the left. Depending on your
firmware version, you may also need to select page 1 of the Line keys.
2. Under Context of P7, select "Active" or one of the configured identities from the drop-down list.
3. Under Type of P7, select "Extension" from the drop-down list.
4. In the Number text field of P7, enter the phone number whose calls you want to pick up. In our
example it is 7899.
5. Optional: In the Short Text text field of P7, enter a name or descriptive text. In our example, it is
"Tom". If the text field is empty, the label area will display the number.
6. Click on Apply and Save.
Note: The page with the monitored extension(s) must be on-screen in order for the
key's LEDs to show the status of the respective monitored extension.
The LED of key P7 on the phone will now flash red quickly when a call is ringing on 7899 but only if
page 2 is on-screen. If the call is not answered, you can pick it up by pressing key P7. When 7899 is
engaged in a call (and page 2 is on-screen), the key will glow red steadily.
P7
Page key
72
Configuring the Function Keys
P7