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Snom D712 User Manual

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Summary of Contents for Snom D712

  • Page 1 User Manual IP Phone D712...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS Copyright, Trademarks, GPL, Legal Disclaimers ............7 Important information ......................8 Safety instructions ......................... 8 SELV (Safety Extra Low Voltage) compliance .............. 8 Standards conformance ......................8 Product specifications ......................9 Disposal of the device ......................9 Cleaning ............................ 9 Setting up the phone ......................
  • Page 3 Settings ...........................25 Phone settings .........................25 Settings available in administrator mode ............26 Settings available in user mode ................27 The phone's web interface ....................28 Opening the web interface ....................29 How the web interface works ..................30 User mode/administrator mode ..................31 Directories ........................33 Directory ..........................33 Definitions, explanations ....................33 Directory entry ......................33...
  • Page 4 Headset ........................42 Speakerphone .......................42 Handset or headset and casing speaker ............42 Using different dialing methods ...................43 Auto dial .........................43 Redialing ........................43 Automatic redialing on Busy ................43 Calling number from call history (missed, received, dialed calls) ....43 Calling number from phone directory ..............43 Calling number from external directory ............43 Speed dialing ......................44 Calling emergency numbers ................44...
  • Page 5 Turning off call forwarding ....................57 Turning forwarding of all calls on and off with a function key .......57 Configuring the function keys ..................58 Function keys on Snom phones ..................58 Programming the function keys ..................60 Settings on the phone ....................60 Settings on the web interface ..................60...
  • Page 6 Hard reboot ..........................84 Reset to factory values ......................84 TFTP Update ..........................85 Manual initialization ......................85 Contacting Snom Support ....................85 Traces ............................86 Appendix 1 - Display symbols and Icons ..............87 Symbols found in the function key line ................87 Display indications .......................89 Appendix 2 - Status Messages ..................

  • Page 7: Copyright, Trademarks, Gpl, Legal Disclaimers

    Snom therefore disclaims all warranties and liability for the accurateness, completeness, and currentness of the information published, except in the case of intention or gross negligence on the part of Snom or where liability arises due to binding legal provisions.

  • Page 8: Important Information

    Follow the instructions in this manual and other applicable documentation of the device. • If the phone is not supplied with power via an Ethernet cable, use only a power adapter expressly recommended by Snom technology. Other power supplies may damage or destroy the phone, affect its behavior, or induce noise. •...

  • Page 9: Product Specifications

    Unauthorized opening, changing, or modifying the device will cause the warranty to lapse and may also result in the loss of CE and ISED conformity and the FCC certification. In case of malfunction contact authorized service personnel, your seller, or Snom. The declaration of conformity can be requested from Snom Technology GmbH Wittestr.

  • Page 10: Setting Up The Phone

    D712/710 User Manual Setting up the Phone etting up the phone elivery Content Quick Installation Guide General Public License ◦ Base phone unit ◦ Footstand ◦ Handset ◦ Handset cord ◦ Ethernet cable ◦ Quick Installation Guide, GNU GPL ttaching and detaching the footstand The footstand can be attached at two different angles: 28°...

  • Page 11: Rotating The Tab Of The Cradle

    D712/710 User Manual Setting up the Phone Fig./Abb. 1 Fig./Abb. 2 Fig./Abb. 3 3. Plug the short end of the handset cord into the connector on the handset. 4. Place the phone on an even, horizontal surface. otating the tab of the cradle The phone is delivered with the tab level with the inner edge of the cradle.

  • Page 12: Connecting The Phone

    The phone can be operated with Power over Ethernet (PoE) provided via the network cable or, if PoE is not avaible in your network, with the Snom A6 power adapter. If no PoE available Wenn PoE nicht verfügbar...

  • Page 13: Connecting A Headset

    Do not insert the plug upside down (Fig. 4)! Please refer to the Quick Installation Guide of the Snom EHS Advanced and the manual of your wireless headset for further information on how to connect the Snom EHS Advanced and the headset.

  • Page 14: Initialization And Registration

    For more information, see ""Identities/accounts" on page 68. Initialization and registration Snom phones are plug-and-play. Once the phone is connected to your network, it will begin to initialize. Note: Normally the initialization is completely automatic, using DHCP. If the phone...

  • Page 15: What To Do If Initialization And Registration Are Unsuccessful

    What to do if initialization and registration are unsuccessful Your network or your VoIP provider may require more login data than requested by the Snom phone during the initialization and registration process. This data is entered on the web interface of the phone.

  • Page 16: Getting To Know Your Phone

    D712/710 User Manual Getting to Know Your Phone etting to know your phone t a glance The factory settings at a glance: Call LED Outgoing • Blinking fast: Incoming call identity • Steady light: In call OR Handset • Missed call. Press...
  • Page 17 D712/710 User Manual Getting to Know Your Phone Context-sensitive, programmable function symbols and function keys Directory Settin Settings Menu CFwd noFwd Forwarding all calls (on/off ) Turn DND mode on and off . When there is status information, Press the function key to...

  • Page 18: Led Indicators

    D712/710 User Manual Getting to Know Your Phone ED indicators Call indicator The bright-red LEDs situated around the upper right corner of the phone indicate incoming, ongoing, held, and missed calls. They will be: • Blinking rapidly when a call is coming in.

  • Page 19: Hard Keys

    D712/710 User Manual Getting to Know Your Phone ard keys Freely programmable function keys with LEDs These are freely programmable function keys that can be programmed on the Function Keys page of the phone's web interface, keys P1 - P5. For information on how to map functions onto these keys, see "Configuring the function keys"...

  • Page 20: Message Key With Led

    D712/710 User Manual Getting to Know Your Phone Message key with LED This key is a dedicated, programmable function key. It can be mapped with other key events and a number of other functionalities. See "Configuring the function keys" on page 58. Factory settings: •...

  • Page 21: Entering Numerals, Letters, Special Characters, And Symbols

    D712/710 User Manual Getting to Know Your Phone When editing the phone directory etc., the current input mode is indicated in the information line underneath the cursor line. The next input mode is indicated in the function key line (see "Display layout"...

  • Page 22: Display Layout

    D712/710 User Manual Getting to Know Your Phone Press once to enter a space ("˽"), press twice to enter an underscore ("_"). Press once to enter the period ("."). Press as many times as indicated to enter the special character listed in the following table: &...
  • Page 23 D712/710 User Manual Getting to Know Your Phone • The text "Forward" followed by "all", "on busy", or after Timeout" and the phone number incoming calls will be forwarded to. When there are missed calls, this information is replaced by the missed calls information.
  • Page 24 D712/710 User Manual Getting to Know Your Phone Function key line The symbols on the buttons in this line depict the functions that can be activated by pressing the function key underneath the respective symbol. See "Appendix 1 - Display symbols and Icons" on page 87 for a complete list.

  • Page 25: When The Phone Is Active

    D712/710 User Manual Getting to Know Your Phone When the phone is active The display will inform you of any activity the phone is engaged in. This information is presented in the form of text or symbols or both. Info bar: This line contains a description of the current activity, like Connected, Calls on Hold, etc.

  • Page 26: Settings Available In Administrator Mode

    D712/710 User Manual Getting to Know Your Phone Settings available in administrator mode All settings of the phone menu and on the phone's web interface are accessible. 1 Preferences 2 Call Features 3 Identity 4 Network 5 Maintenance 6 Information 1 Outgoing 1 Date &...

  • Page 27: Settings Available In User Mode

    D712/710 User Manual Getting to Know Your Phone Settings available in user mode 1 Preferences 2 Call Features 3 Identity 4 Maintenance 5 Information 1 Date & Time 1 Outgoing identity 1 Security 1 Status info Call forwarding 1 Administrator...

  • Page 28: The Phone's Web Interface

    D712/710 User Manual Getting to Know Your Phone he phone's web interface Firmware versions below 8.7.4 When the web interface is opened for the first time upon initialization, you will see the Security page. We urge you to set administrator and HTTP passwords to protect your phone from remote attacks.

  • Page 29: Opening The Web Interface

    D712/710 User Manual Getting to Know Your Phone Firmware versions 8.7.4 and higher When you register the first account during the initialization of the phone, your SIP user name and password will be registered as the HTTP user name and password. If you want to change them later, you can do so on the phone's web interface >...

  • Page 30: How The Web Interface Works

    D712/710 User Manual Getting to Know Your Phone How the web interface works The vertical menu on the left side of the window is always the same, no matter which window happens to be open at the time. Available menu items depend on whether the phone is running in user or administrator mode.

  • Page 31: User Mode/Administrator Mode

    Getting to Know Your Phone ser mode/administrator mode Snom phones can be operated in administrator or user mode. In administrator mode, all settings are accessible and can be modified; in user mode, a number of settings are not accessible. The factory default is administrator mode.
  • Page 32 D712/710 User Manual Getting to Know Your Phone • If a window contains several pages, click on the tab at the top to open the page. The font weight of the characters on the tab of the visible page is bold.

  • Page 33: Directories

    D712/710 User Manual Directories irectories irectory The built-in directory of the phone can hold 1000 entries. Entries can be added and edited on the phone and on the web interface. Any changes you make on the web interface will not take effect until you click on "Add/Edit". The "Save"...

  • Page 34: Contact Types

    D712/710 User Manual Directories Contact Types VIP: Calls from numbers with this contact type will ring on your phone even when DND mode is active. You can assign a ringtone to this contact type. If your VIP is also assigned to a group (see below) and if that group has a distinct ringtone, the ringtone assigned to the group will be played.

  • Page 35: Adding/Editing Entries On The Phone

    D712/710 User Manual Directories Adding/Editing Entries on the Phone Adding new entry manually 1. Press to open the phone's directory. Add . You will be prompted to enter the phone number. 2. Press 3. Enter the phone number and press . You will then be prompted consecutively to enter the first and the last name.

  • Page 36: Adding Current Caller

    D712/710 User Manual Directories Adding current caller To be able to use this function, you must first map the "Directory" key event onto one of the freely programmable function keys with LEDs. For further information, see "Configuring the function keys"...

  • Page 37: Deleting An Entry

    D712/710 User Manual Directories Deleting an entry 1. Press to open the phone's directory. 2. Selecting an entry: Scroll to the entry or enter the first letter of the name. Note: If there is more than one phone number associated with the entry and you want...

  • Page 38: Editing An Entry

    D712/710 User Manual Directories Output when US Date Format setting is Date Input March 5, 1980 5.3.80 or 3/5/1980 3/5/80 5.3.80 March 12, 1980 12.3.80 or 3/12/1980 3/12/80 12.3.80 October 5, 1980 5.10.80 or 10/5/1980 10/5/80 5.10.80 October 12, 1980 12.10.80 or 10/12/1980...

  • Page 39: Deleting Entry On Web Interface

    D712/710 User Manual Directories Fig. 1 Fig. 2 2. Enter the landline phone number in the text field of "Number" (Fig. 2). 3. Select "fixed" from the drop-down menu of "Number type" (Fig. 2). 4. If you want, select a contact type and an outgoing identity from drop-down lists.

  • Page 40: Deleting Whole Directory

    To load a phone book from a file, click on the Browse button in the “Import Directory (CSV)” window of the page. Select the CSV file from the storage medium. For more information, see our Wiki at http://wiki.snom.com/Web_Interface/V7/Directory. xternal directories Provided by your network, your VoIP provider, or another external source.
  • Page 41 D712/710 User Manual Directories 2. Enter the URI received from your administrator, VoIP provider or other external source in the text field of Contact list URI. 3. Optional: Click on the radio button on of the Publish presence setting. 4. Click on Apply and Save.

  • Page 42: Using The Phone

    D712/710 User Manual Using the Phone sing the phone This section describes the functions of the phone with the factory default settings. If your phone was installed and/or set up by someone else, the default settings may have been changed. Please check with that person or company if the phone does not react as described here.

  • Page 43: Using Different Dialing Methods

    D712/710 User Manual Using the Phone Using different dialing methods Auto dial If a time span in seconds has been selected from the drop-down menu at Advanced > Behavior > Phone Behavior > Auto Dial, the phone will dial the number on the display when the specified number of seconds (2, 5, 10, or 15 seconds) has elapsed.

  • Page 44: Speed Dialing

    Call completion On Snom phones call completion means that when a called number is busy or not available, your phone will notify you as soon as the dialed number is not busy anymore or available again. When a dialed number is busy or when a dialed number is ringing and not picked up, the call completion symbol or text button will appear in the function key line.

  • Page 45: Number Guessing (Auto Completion)

    D712/710 User Manual Using the Phone When call completion is enabled and a dialed number is busy or ringing and not picked up, will appear in the function key line. Press to activate call completion for this call. You can now dial another number, receive calls, or hang up the handset to return to the idle screen.

  • Page 46: Automatically Accepting Calls

    D712/710 User Manual Using the Phone Speakerphone: Press Automatically accepting calls The default setting is "off". Turning the function on: On the phone's web interface > Configuration Identity # > SIP tab > Auto answer: Click on the radio button "On".

  • Page 47: Active Calls

    D712/710 User Manual Using the Phone Monitored extension ringing Monitored extension busy ◦ When a call is ringing on the extension, press to pick it up on your phone. ◦ Press to close the details screen and return to the idle screen.

  • Page 48: Music On Hold

    D712/710 User Manual Using the Phone function key underneath to put the calls onscreen (round-robin principle). You can hold up to four calls. Fig. 1 Fig. 2 When one of the held calls is onscreen, the status bar tells you how many there are and which one is on-screen, i.e.

  • Page 49: Putting The Conference On Hold

    D712/710 User Manual Using the Phone Press on the navigation key - depending on your firmware version - to select individual participants and to return to the conference screen. Putting the conference on hold 1. Press , depending on your FW version, to select the conference.

  • Page 50: Dropping A Participant

    D712/710 User Manual Using the Phone Dropping a participant 1. Press / or / , depending on your FW version, to select the participant. 2. Press to terminate the connection to this participant; you remain connected to the other participant.

  • Page 51: Blind Transfer

    D712/710 User Manual Using the Phone Blind transfer 1. When you have a call on the line (Fig. 1) or when a call is ringing on the idle phone (Fig. 2), press Xfer Fig. 1 Fig. 2 2. Dial the number of the third party you intend to transfer the call to - with call on line (Fig. 3) or ringing (Fig.

  • Page 52: Terminating Calls

    D712/710 User Manual Using the Phone Fig. 7 When a call waiting is announced, you have the following options: • Press the blinking line key to accept the call and to simultaneously put your current call on hold (Fig. 3). This option is available only when there is a free line key at the time the call arrives.

  • Page 53: Missed Calls

    D712/710 User Manual Using the Phone Missed Calls Missed calls are indicated by the lit call LED and by the number of missed calls in the status line and/or on the Status info screen. • Press to show the missed call list and turn the call LED off simultanously. Then press return to the idle screen.

  • Page 54: Rejecting Or Redirecting Incoming Calls

    D712/710 User Manual Using the Phone ejecting or redirecting incoming calls This includes manual and automatic rejection and redirection of calls as well as rejection of anonymous calls. Manually If you do not want to pick up a ringing call, you can take one of the following actions: •...

  • Page 55: Rejecting Anonymous Calls

    D712/710 User Manual Using the Phone Rejecting anonymous calls With this setting you can make your phone reject calls from phones that are blocking or not transmitting their numbers. Please note: Calls from analog phone connections without caller ID will, most likely, be received as anonymous calls.

  • Page 56: Changing The Settings On The Phone And Turning On Call Forwarding

    D712/710 User Manual Using the Phone Changing the settings on the phone and turning on call forwarding If there is more than active identity on the phone, select the identity you want the setting to be applied to if it is not the one marked as the outgoing identity by the preceding arrow . If you want to have call forwarding settings for more than one identity, complete the below steps for one identity, return to the idle screen, select another identity, and repeat the steps.

  • Page 57: Turning Off Call Forwarding

    D712/710 User Manual Using the Phone displayed. If there are other status messages with a higher priority than "Forward when Busy" (e.g., firmware update available, reboot required, waiting for call completion, etc.), they will take precedence over the call forwarding indication.

  • Page 58: Configuring The Function Keys

    Snom has therefore designed the function keys to be programmable, even the preprogrammed “hard keys” whose default function is printed on the casing.
  • Page 59 D712/710 User Manual Configuring the Function Keys The default setting is "Active", which means that the identity selected as the phone's outgoing identity at any given time will be used. ◦ Type Select the type of functionality from the drop-down list. If you select "Key Event", a drop- down list with the available key events will replace the text field under "Number".

  • Page 60: Programming The Function Keys

    D712/710 User Manual Configuring the Function Keys rogramming the function keys The freely programmable function keys on the phone and on all connected expansion modules can be mapped on the phone and on the phone's web interface. We recommend using the web interface which is faster and more comfortable.

  • Page 61: Selected Examples For Function Key Programming

    D712/710 User Manual Configuring the Function Keys elected examples for function key programming This chapter will show you a few examples for customizing function key settings to your needs and preferences, using the phone's web interface: • First example: Extension monitoring and call pickup via a freely programmable function key with •...

  • Page 62: Example 1, Extension Monitoring And Call Pick-Up

    D712/710 User Manual Configuring the Function Keys Example 1, Extension monitoring and call pick-up This feature makes it possible to pick up a call ringing on another extension registered at the same registrar, for example when the other extension is busy or when the user is absent. The prerequisites for this function are: ◦...

  • Page 63: Example 2, Monitoring Calls On-Screen

    D712/710 User Manual Configuring the Function Keys Example 2, Monitoring calls on-screen When you are monitoring another extension or phone line, you may want to see more information on the display, for example the number of an incoming call to that extension or line. In our example, key P4 will be programmed to show ongoing activity on monitored extensions or lines on the display.

  • Page 64: Example 3, Speed Dialing

    D712/710 User Manual Configuring the Function Keys Example 3, Speed dialing Besides using the "Speed Dial" page on the web interface to program speed dial numbers onto the keys of the alphanumeric keypad, you can also put the functionality on the freely programmable function keys with LEDs.

  • Page 65: Example 4, Programming A Context-Sensitive Function Key

    D712/710 User Manual Configuring the Function Keys Example 4, Programming a context-sensitive function key You can select a different key event to be available on the four keys under the display when the phone is in idle mode. You cannot change the functions that are available when the phone is active, for example when you are in a call, when the phone is ringing, etc.

  • Page 66: Customizing The Phone Settings

    If you want more information on a web interface setting, click on the radio button with the question mark that you see to the right of each item. It links to a page on snom’s Wiki with detailed information about that particular item.

  • Page 67: Adjusting The Display

    D712/710 User Manual Customizing the Phone Settings djusting the display Contrast Increasing and decreasing display contrast: Settin 1. Press 2. Press 1 Preferences. 3. Press 5 Display. 4. Press 1 Contrast. 5. Press the right ( / ) or left ( / ) arrow (function key or navigation key) to increase ( ) or decrease ( ) the display's contrast.

  • Page 68: Identities/Accounts

    The phone supports up to four accounts or "phone numbers" with one or more providers or within an office or organization network. On Snom phones these accounts or phone numbers are called "identities". If your phone is part of an office network, you may need to contact your administrator to configure new or change existing identities, as this can only be done when the phone is running in administrator mode and when the PBX settings allow it.
  • Page 69 D712/710 User Manual Customizing the Phone Settings ◦ Display name The display name is optional and freely selectable. It will be sent to any parties you call unless you hide your identity (see "Hide my caller ID" on page 79). If you do not enter a display name, the data in the "Account"...

  • Page 70: Editing An Existing Identity/Account

    D712/710 User Manual Customizing the Phone Settings Note: If you want the activity on the monitored phones to be displayed on your idle screen, enable the "Go to Call Monitor on Activity" on the Advanced Settings page > Behavior tab > Phone Behavior section.

  • Page 71: Time And Date Formats

    D712/710 User Manual Customizing the Phone Settings Selecting identity ringtones: Settin • On the phone: > 1 Preferences > 4 Ringer. The identities are shown on the display. ◦ Select an identity with / and press to hear the current ringtone for that identity.

  • Page 72: Date

    D712/710 User Manual Customizing the Phone Settings US Date Format setting Date March 5, 2012 3/5/2012 5.3.2012 March 12, 2012 3/12/2012 12.3.2012 December 5, 2011 12/5/2011 5.12.2011 December 10, 2011 12/10/2011 10.12.2011 Table 1 - Examples for display output of US date format settings Date •...

  • Page 73: Time And Date Settings

    D712/710 User Manual Customizing the Phone Settings • Web interface settings. 1. Open Preferences > General Information > 24 Hour Clock. The default is "on". ◦ Select "on" to have the time on the phone's display shown in 24-hour format, 00:01 to 24:00 .

  • Page 74: Language Settings Of Phone And Web Interface

    D712/710 User Manual Customizing the Phone Settings 1. Open Advanced > Network tab > Time > Timezone. 2. Select your timezone/country/city from the drop-down list. 3. Click on Apply and Save. anguage settings of phone and web interface The language used on the phone can be changed on the phone as well as on the web interface. The language used on the web interface can be changed on the web interface only.

  • Page 75: Music On Hold

    4. Click on Apply and Save. • You can replace the MoH provided by Snom with a customized music, either during a firmware update or separately, as described below. In this case, please keep in mind: Music - the musical composition itself as well as audio recordings - is covered by copyright laws;...

  • Page 76: Streaming Moh From Media Server

    2. Click on the SIP tab. 3. Type the SIP URI of the account on the media server into the text field of Music on hold server. Examples for valid values: <sip:mh@snom.de>, <mh>, <192.168.0.40>. 4. Click on Apply. Please keep in mind: Music - the musical composition itself as well as audio recordings - is covered by copyright laws;...
  • Page 77 D712/710 User Manual Customizing the Phone Settings When busy Calls ringing while the phone is busy are forwarded to the number of the phone, extension, or mailbox specified as this function’s target. After timeout When a call starts ringing, the phone will wait for the number of seconds specified as "call forwarding time".

  • Page 78: Call Completion

    3. Click on Apply and Save. all completion On Snom phones call completion means that when a called number is busy or not available, your phone will call you back as soon as the dialed number is not busy anymore or available again. The factory default setting is "off".

  • Page 79: Hide My Caller Id

    D712/710 User Manual Customizing the Phone Settings Setting on the phone The setting is applied to the outgoing identity at the time it is saved. If you want to change the setting for other identities, select each one as the outgoing identity in turn and repeat the steps.

  • Page 80: Do Not Disturb Mode (Dnd)

    D712/710 User Manual Customizing the Phone Settings o not disturb mode (DND) With this setting, incoming calls will not ring on your phone; callers hear the busy signal. Exception: Phone numbers on your directory's VIP list (see Contact Types) Setting on the phone In the default setting, this functionality is mapped onto the right context-sensitive function key underneath the display (see "Display layout"...

  • Page 81: Number Guessing

    D712/710 User Manual Customizing the Phone Settings umber guessing When you have typed the minimum number of characters you have specified for this function, the phone will look for numbers containing that string of characters in its call lists and directories and, if it finds matches, show the number(s) on the display.

  • Page 82: Speed Dial

    D712/710 User Manual Customizing the Phone Settings peed dial You can use the numbers 0 to 30 and the special characters # and * to speed dial frequently and/or long numbers without having to enter the complete phone number. The numbers must be set on the phone's web interface first: 1.

  • Page 83: Software Update

    Software Update oftware update anual update 1. Open snom’s web page at www.snom.com. 2. Click on Support > Download > Firmware. 3. Click on the phone to be updated. 4. Click on the firmware version currently running on your phone.

  • Page 84: Troubleshooting

    D712/710 User Manual Troubleshooting roubleshooting eboot In user mode 1. Press Settin . 2. Press 4 Maintenance. 3. Press 2 Reboot. 4. When asked whether to "Reboot?", press . 5. Wait for the idle screen to reappear. In administrator mode 1.

  • Page 85: Tftp Update

    When automatic initialization via DHCP fails, enter the values for netmask, IP gateway, and DNS server manually after each prompt on the display. ontacting Snom Support If you are not a Snom partner, please contact your seller, visit our knowledge base at http://wiki. snom.com or our helpdesk at https://helpdesk.snom.com/support/home...

  • Page 86: Traces

    D712/710 User Manual Troubleshooting races Snom Support may ask you to submit a SIP Trace and/or a PCAP Trace to help them analyze your problem. Performing a SIP Trace 1. Open the phone’s web interface > Status > SIP Trace.

  • Page 87: Appendix 1 - Display Symbols And Icons

    Settin Directory Dir. Monitoring calls on other extensions (see chapter "Programming the Function Calls Keys, "Example 2, Monitoring calls on-screen" on page 63) IP address of phone and snom's web address Help Redial (dialed calls) Redial Received calls A.Cal. Missed calls Mis.C.
  • Page 88 D712/710 User Manual Appendix 1 Context-sensitive symbols These are the symbols displayed in the function key line when the phone is active, for example when a call is ringing, when you are dialing, etc. Confirming a selection or an action...

  • Page 89: Display Indications

    D712/710 User Manual Appendix 1 isplay indications On activity First line in context area: Incoming call ringing Connected Call waiting screen when more than identity on phone: The second line shows which identity is being called. Call on hold Conference (i.e., the conference as a whole) Conference participant (i.e., one individual participant)

  • Page 90: Appendix 2 - Status Messages

    D712/710 User Manual Appendix 2 ppendix 2 - Status Messages Info Whenever there is a current message concerning the status of the phone, the function key will Settin be available. Press the function key (or > 6 Information > 1 Status Info) to open the "Status info"...

  • Page 91: Appendix 3 - Wall Mounting

    D712/710 User Manual Appendix 3 ppendix 3 - Wall mounting Not included in the delivery are the two screws (diameter of head between 6 and 9 mm, diameter of body max. 4.5 mm) and two screw anchors/molly bolts/wall plugs appropriate for your type of wall.

  • Page 92: Appendix 4 - Programmable Functions

    These Field) functionalities depend on your PBX; for more information, please check snom's interoperability page and the PBX manual. With Asterisk, generally use this feature rather than extension.
  • Page 93 These functionalities depend on your PBX; for more information, please check snom's interoperability page and the PBX manual. With Asterisk, generally use BLF rather than this function.
  • Page 94 D712/710 User Manual Appendix 4 This function key can be used for regular calls to an extension that is reached via an IVR or auto attendant and a number of voice prompts where the caller has to make a selection by pressing a key after or during the prompt. If you know which keys need to be pressed in which order in order to reach the desired extension, the entire process can be automated and considerably speeded up.
  • Page 95 D712/710 User Manual Appendix 4 Park Orbit If a park orbit has been set up on the server, a function key mapped with the Park Orbit functionality can EITHER serve to park calls on the park orbit OR to park as well as retrieve calls, depending on the type of server used. Select the server type on the Configuration Identity page of the context identity, SIP tab, from the "Server Type Support"...

  • Page 96: Key Events

    Xml Definition Copy the XML sub tag of the action(s) you want the key to perform into the text field. The currently available settings can be found here: http://wiki.snom.com/ Features/Mass_Deployment/Setting_Files/XML/XmlSubTags. ey events Address book search (OCS accounts)
  • Page 97 FW versions lower than 8: Phone's IP address, MAC address, and firmware version. FW 8 and higher: Phone's IP address and the URI to Snom Wiki. IP address, MAC address, and firmware version can be found in Settings > 6 Information >...
  • Page 98 D712/710 User Manual Appendix 4 Retrieve Retrieves new mailbox messages. This key becomes active when the phone has received a message waiting indication (MWI) with a valid mailbox URI. Status Messages Currently available status messages (see Appendix 2) Transfer Transfering the active call or an incoming call that you do not want to pick up.

  • Page 99: Appendix 5 - Gnu General Public License

    ppendix 5 - GNU General Public License COPYRIGHT NOTICE AND WARRANTY We protect your rights with two steps: (1) copyright the software, and (2) offer you this license which gives you legal permission to copy, DISCLAIMER distribute and/or modify the software. Also, for each author‘s protection and ours, we want to make certain that everyone understands that there is no warranty for this free software.
  • Page 100 the Program itself is interactive but does not normally print such an modify or distribute the Program or its derivative works. These actions announcement, your work based on the Program is not required to are prohibited by law if you do not accept this License. Therefore, by modifying or distributing the Program (or any work based on the print an announcement.) Program), you indicate your acceptance of this License to do so, and...
  • Page 101 If requested by you, the complete corresponding source code of the COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM Software can be sent by Snom Technology GmbH on a standard data „AS IS“ WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR...
  • Page 102 Tel. +886 2 8751 1120 Fax +44 169 348 7509 Fax +886 2 8751 1130 offi ce.uk@snom.com offi ce.tw@snom.com Your specialist retailer - Ihr Fachhändler - Votre distributeur - Su distribuidor - Il tuo rivenditore: © 2017 Snom Technology GmbH v1.01...

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