1. General information
1.1 Purpose
The main purpose of this manual is to help the user safely perform service related operations and
troubleshooting.
Universal Robots industrial robots are designed using high quality components to ensure a long lifetime.
However, any improper use of robot can potentially cause failures. If for example, the robot is overloaded,
run with a load not recommended by Universal Robots, dropped during relocation., damaged by collision or
any other improper usage, the warranty will be void.
Universal Robots recommends that the user does not attempt repair, adjustment or other intervention in
the mechanical or electrical systems of the robot without first consulting a UR certified service engineer.
Any unauthorized intervention will void the warranty. Service related operations and troubleshooting
should only be performed by qualified personnel.
Before performing service related operations, always make sure to stop the robot program and disconnect
power supply to any potential dangerous tool on the robot or in the work cell.
In the event of a defect, Universal Robots recommends ordering new parts from the Universal
Robot distributor that the robot was purchased from.
Alternatively, parts can be ordered from the nearest distributor, details of which can be obtained from
Universal Robots official website at
www.universal-robots.com
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Servicemanual_UR5_en_3.2.0
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