Dell EMC NX3240 Installation And Service Manual
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Dell EMC NX3240 Installation And Service Manual

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Dell EMC Storage NX3240 System
Installation and Service Manual
Regulatory Model: E38S Series
Regulatory Type: E38S001

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Summary of Contents for Dell EMC NX3240

  • Page 1 Dell EMC Storage NX3240 System Installation and Service Manual Regulatory Model: E38S Series Regulatory Type: E38S001...
  • Page 2 Identifier GUID-5B8DE7B7-879F-45A4-88E0-732155904029 Status Released Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

  • Page 3: Table Of Contents

    Contents 1 NX3240 system overview..........................8 Supported configurations..............................8 Front view of the system..............................10 Left control panel view............................... 11 Right control panel view............................14 Back view of the system..............................15 NIC indicator codes..............................17 Power supply unit indicator codes..........................17 Drive indicator codes................................19 LCD panel..................................20...
  • Page 4 Log in to iDRAC................................36 Reinstalling the NAS operating system by using DVD....................36 5 Pre-operating system management applications..................38 Options to manage the pre-operating system applications..................38 System Setup................................... 38 Viewing System Setup.............................. 39 System Setup details..............................39 System BIOS................................40 iDRAC Settings utility..............................
  • Page 5 Installing an intrusion switch............................. 79 Mid drive tray................................... 80 Removing the mid drive tray............................ 80 Installing the mid drive tray............................81 Removing a drive blank from the drive carrier....................... 82 Installing a drive blank into the drive carrier......................83 Removing a drive carrier from the mid drive tray....................84 Installing a drive carrier into the mid drive tray......................
  • Page 6 Removing the right control panel........................... 157 Installing the right control panel..........................158 7 Using system diagnostics........................... 159 Dell EMC Embedded System Diagnostics........................159 Running the Embedded System Diagnostics from Boot Manager..............159 Running the Embedded System Diagnostics from the Dell Lifecycle Controller..........160 System diagnostic controls.............................
  • Page 7 9 Getting help............................... 166 Contacting Dell EMC..............................166 Documentation feedback...............................167 Accessing system information by using QRL......................167 Quick Resource Locator for NX3240 system......................167 Receiving automated support with SupportAssist ....................168 Contents...

  • Page 8: Nx3240 System Overview

    GUID-400BC2B8-58C5-4583-A156-2AB31C433BF2 Status Released NX3240 system overview The NX3240 system is a 2U rack-mount Windows Storage Server system that supports up to: • Two Intel Xeon Processor Scalable Family processors • 24 DIMM slots supporting up to 384 GB of memory •...
  • Page 9 Figure 1. Supported configurations NX3240 system overview...

  • Page 10: Front View Of The System

    The Information Tag is a slide-out label panel that contains system information such as Information tag Service Tag, NIC, MAC address, and so on. If you have opted for the secure default access to iDRAC, the Information tag also contains the iDRAC secure default password. NX3240 system overview...

  • Page 11: Left Control Panel View

    Kernel based Virtual Machine (KVM), on a supported mobile device. For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Identifier GUID-C82483B5-5D6D-4104-95E2-7BD3B81213D9 Status Released Status LED indicators NOTE: The indicators display solid amber if any error occurs. NX3240 system overview...
  • Page 12 Indicates that the system is experiencing a fault. Check the System Event Log or the LCD panel, if available on the bezel, for specific error messages. For more information about error messages, see the Dell Event and Error Messages Reference Guide at Dell.com/ openmanagemanuals > OpenManage software. NX3240 system overview...
  • Page 13 Restart the system. If the problem persists, see the mode. Getting help section. Blinking amber Indicates that the iDRAC Quick Sync 2 Restart the system. If the problem persists, see the hardware is not responding properly. Getting help section. NX3240 system overview...

  • Page 14: Right Control Panel View

    The iDRAC Direct LED indicator lights up to indicate that the iDRAC Direct port is connected. For more information, see the iDRAC Direct LED indicator codes section. VGA port Enables you to connect a display device to the system. For more information, see the Technical specifications section. NX3240 system overview...

  • Page 15: Back View Of The System

    Indicates that the laptop or tablet connected is recognized. seconds and off for two seconds) Turns off Indicates that the laptop or tablet is unplugged. Identifier GUID-39358644-E4A2-4A9B-8481-3C3DC9E53EB3 Status Released Back view of the system Figure 7. Back view of 2 x 3.5-inch drive system NX3240 system overview...
  • Page 16 Press the button to identify a system in a rack by turning on the system ID button. You can also use the system ID button to reset iDRAC and to access BIOS using the step through mode. NX3240 system overview...

  • Page 17: Nic Indicator Codes

    GUID-0F88E75C-D846-4114-87AB-B49D74E020BF Status Released Power supply unit indicator codes AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator. The indicator shows whether power is present or if a power fault has occurred. NX3240 system overview...
  • Page 18 PSUs, which support only 240 V. When two identical PSUs receive different input voltages, they can output different wattages, and trigger a mismatch. CAUTION: If two PSUs are used, they must be of the same type and have the same maximum output power. NX3240 system overview...

  • Page 19: Drive Indicator Codes

    Drives are not ready for removal during this time. Flashes green, amber, and then turns off Predicted drive failure. Flashes amber four times per second Drive failed. Flashes green slowly Drive rebuilding. Solid green Drive online. NX3240 system overview...

  • Page 20: Lcd Panel

    Release the button to stop. NOTE: The display stops scrolling when the button is released. After 45 seconds of inactivity, the display starts scrolling. LCD display Displays system information, status, and error messages or iDRAC IP address. NX3240 system overview...

  • Page 21: Viewing Home Screen

    Home screen. Identifier GUID-9E27B885-747C-4305-9ABC-B990B92A93BA Status Released View menu NOTE: When you select an option in the View menu, you must confirm the option before proceeding to the next action. NX3240 system overview...

  • Page 22: Locating The Service Tag Of Your System

    Express Service Code and Service Tag. Alternatively, the information may be on a sticker on the chassis of the system. The mini Enterprise Service Tag (EST) is found on the back of the system. This information is used by Dell EMC to route support calls to the appropriate personnel.

  • Page 23: Documentation Resources

    GUID-E2AEFC7F-A0FC-4F9B-B7C3-3CD940903BDA Status Released Documentation resources This section provides information on the documentation resources for your system. Table 13. Documentation resources for Dell EMC Storage NX3240 NAS system Task Document Location Setting up your system For information about installing the system into a Dell.com/storagemanuals...
  • Page 24 For information about connections and client Dell.com/dellclientcommandsuitemanuals systems management, see the OpenManage Connections Client Systems Management documentation. Working with the Dell EMC For information on understanding the features of Dell.com/storagecontrollermanuals PowerEdge RAID controllers the Dell PowerEdge RAID controllers (PERC) and deploying the PERC cards, see the Storage controller documentation.

  • Page 25: Technical Specifications

    Identifier GUID-5B6CAD03-13C6-4163-A3BA-08651EEE5B4C Status Released Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • System dimensions • Chassis weight • Processor specifications • PSU specifications • System battery specifications • Expansion bus specifications •...

  • Page 26: Chassis Weight

    Figure 13. System dimensions of NX3240 system Table 14. Dimensions System Za (with Za (without bezel) bezel) NX3240 482.0 mm 434.0 mm 86.8 mm 35.84 mm 22.0 mm 678.8 mm 715.5 mm (3.42 inches) (26.72 (28.17 inches) (18.98 (17.09 inches) (1.41 inches)

  • Page 27: Processor Specifications

    Released Expansion bus specifications The NX3240 system supports up to eight PCI express (PCIe) generation 3 expansion cards that can be installed on the system board using expansion card risers. This system supports 1B and 2B expansion card risers. Technical specifications...

  • Page 28: Memory Specifications

    Identifier GUID-FC4319BE-D4CA-49C6-A391-198D988B7A06 Status Released Memory specifications The NX3240 system supports up to twenty four 288-pins RDIMMS with speeds of 2666 MT/s with support for memory optimized operation. Table 17. Memory specifications Single processor Dual processors DIMM DIMM type DIMM rank...

  • Page 29: Ports And Connectors Specifications

    Two SFP28 ports that support up to 25 Gbps Identifier GUID-A296AFF6-BECB-434A-B213-1761A0526CDD Status Released VGA ports The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The NX3240 system supports two 15-pin VGA ports on the front and back panels. Technical specifications...

  • Page 30: Serial Connector

    Identifier GUID-A76F6FC0-2B46-4560-9036-55D9B350DBC9 Status Released Serial connector The NX3240 system supports one serial connector on the back panel, which is a 9-pin connector, Data Terminal Equipment (DTE), 16550- compliant. Identifier GUID-9AFD726F-099A-450D-8E30-B64C14A97204 Status Released Video specifications The NX3240 system supports integrated Matrox G200eW3 graphics controller with 16 MB of video frame buffer.
  • Page 31 Table 20. Temperature specifications Temperature Specifications Storage –40°C to 65°C (–40°F to 149°F) Continuous operation (for altitude less than 950 m or 3117 10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment. Maximum temperature gradient (operating and storage) 20°C/h (68°F/h) Table 21.

  • Page 32: Standard Operating Temperature

    Identifier GUID-818DCA4C-CEA7-47A9-B4C4-02F66ECC7179 Status Released Standard operating temperature Table 26. Standard operating temperature specifications Standard operating temperature Specifications Continuous operation (for altitude less than 950 m or 3117 10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment. Identifier GUID-28F4EB51-CADF-4806-B348-D8168FB29DC8 Status...
  • Page 33 150 W/8 core, 165 W/12 core and higher wattage processor [Thermal Design Power (TDP)>165 W] are not supported. • Redundant power supply unit is required. • Non-Dell EMC qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. • Mid drive tray is not supported. •...

  • Page 34: Particulate And Gaseous Contamination Specifications

    Identifier GUID-A0F89EEA-E4C6-49EE-83DC-C29A85B4B707 Status Released Particulate and gaseous contamination specifications The following table defines the limitations that help avoid any equipment damage or failure from particulate and gaseous contamination. If the levels of particulate or gaseous pollution exceed the specified limitations and result in equipment damage or failure, you may need to rectify the environmental conditions.

  • Page 35: Initial System Setup And Configuration

    The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the overall availability of Dell EMC systems. iDRAC alerts administrators to system issues, helps them perform remote system management, and reduces the need for physical access to the system.

  • Page 36: Log In To Idrac

    If required, connect the external USB DVD drive to your NAS system. Insert your Dell EMC Storage NAS Operating System resource media into your NAS system. Restart your NAS system and ensure that your NAS system boots from the resource media.
  • Page 37 EMC Network Attached Storage Systems using Windows Storage Server 2016 Troubleshooting Guide available at Dell.com/ storagemanuals. After reinstalling the OS, complete the initial configuration tasks. Dell NOTE: For information about the initial configuration tasks, see the Initial configuration of your NAS system section in EMC Network Attached Storage System using Windows Storage Server 2016 Administrator's Guide .

  • Page 38: Pre-Operating System Management Applications

    System Setup By using the System Setup screen, you can configure the BIOS settings, iDRAC settings, and device settings of your system. These settings have already been pre-configured per solution requirements. Contact Dell EMC before you change these settings. NOTE: Help text for the selected field is displayed in the graphical browser by default.

  • Page 39: Viewing System Setup

    Status Released System Setup details The System Setup Main Menu screen details are explained as follows: NOTE: The Dell EMC Storage NX3240 system does not support UEFI mode. Option Description System BIOS Enables you to configure BIOS settings. iDRAC Settings Enables you to configure the iDRAC settings.

  • Page 40: System Bios

    System BIOS Settings details The System BIOS Settings screen details are explained as follows: NOTE: The Dell EMC Storage NX3240 system does not support UEFI mode. Option Description System Information Specifies information about the system such as the system model name, BIOS version, and Service Tag.

  • Page 41: System Information

    Identifier GUID-816A8F25-7DF4-4A45-A9EE-89438ED2F781 Status Released System Information details The System Information screen details are explained as follows: NOTE: The Dell EMC Storage NX3240 system does not support UEFI mode. Option Description System Model Specifies the system model name. Name System BIOS Specifies the BIOS version installed on the system.
  • Page 42 Option Description System Specifies the contact information of the system manufacturer. Manufacturer Contact Information System CPLD Specifies the current version of the system complex programmable logic device (CPLD) firmware. Version Identifier GUID-1DCB1974-211B-462D-9BDF-C348AB9B6BF9 Status Released Memory Settings You can use the Memory Settings screen to view all the memory settings and enable or disable specific memory functions, such as system memory testing and node interleaving.
  • Page 43 Option Description System Memory Specifies whether the system memory tests are run during system boot. Options are Enabled and Disabled. This Testing option is set to Disabled by default. Memory Operating Specifies the memory operating mode. The options available are Optimizer Mode, Single Rank Spare Mode, Multi Mode Rank Spare Mode, Mirror Mode, and Dell Fault Resilient Mode.
  • Page 44 Option Description Logical Processor Enables or disables the logical processors and displays the number of logical processors. If this option is set to Enabled, the BIOS displays all the logical processors. If this option is set to Disabled, the BIOS displays only one logical processor per core.
  • Page 45 You can use the SATA Settings screen to view the SATA settings of SATA devices and enable SATA and PCIe RAID mode on your system. NOTE: Dell EMC NAS system does not support HDDs connected to SATA ports and does not enable SATA RAID Mode. It supports only PERC RAID Controller.
  • Page 46 Option Description Security Freeze Sends Security Freeze Lock command to the embedded SATA drives during POST. This option is applicable only Lock for AHCI Mode. This option is set to Enabled by default. Write Cache Enables or disables the command for the embedded SATA drives during POST. This option is set to Disabled by default.
  • Page 47 UEFI boot mode (the default), is an enhanced 64-bit boot interface. NOTE: The Dell EMC Storage NX3240 system supports only BIOS mode. You must not change the boot mode to UEFI because the system does not boot. From the System Setup Main Menu, click Boot Settings, and select Boot Mode.

  • Page 48: Network Settings

    You can use the Network Settings screen to modify iSCSI boot settings. The network settings option is available only in the UEFI mode. NOTE: The Dell EMC Storage NX3240 system supports only BIOS mode. You must not change the boot mode to UEFI because the system does not boot.
  • Page 49 BIOS does not control network settings in the BIOS boot mode. For the BIOS boot mode, the option ROM of the network controller handles the network settings. NOTE: The Dell EMC Storage NX3240 system supports only BIOS mode. You must not change the boot mode to UEFI because the system does not boot. Identifier...
  • Page 50 Released Integrated Devices details The Integrated Devices screen details are explained as follows: NOTE: The Dell EMC Storage NX3240 system does not support UEFI mode. Option Description User Accessible Configures the user accessible USB ports. Selecting Only Back Ports On disables the front USB ports; selecting USB Ports All Ports Off disables all front and back USB ports;...
  • Page 51 Option Description Internal USB Port Enables or disables the internal USB port. This option is set to Enabled by default. Integrated RAID Enables or disables the integrated RAID controller. This option is set to Enabled by default. Controller Integrated Network Enables or disables the integrated network card (NDC).
  • Page 52 Option Description Option Description Enables or disables or only the boot driver is disabled Slot 5 for the PCIe slot 5. This option is set to Enabled by default. Enables or disables or only the boot driver is disabled Slot 6 for the PCIe slot 6.
  • Page 53 Identifier GUID-7A139BCC-CA0B-472E-BA2D-BF094D84CF3E Status Released Serial Communication details The Serial Communication screen details are explained as follows: Option Description Serial Selects serial communication devices (Serial Device 1 and Serial Device 2) in BIOS. BIOS console redirection can Communication also be enabled, and the port address can be specified. This option is set to Auto by default. Serial Port Address Enables you to set the port address for serial devices.
  • Page 54 Identifier GUID-DFE58136-5D86-470A-883E-A09CC2A102AB Status Released System Profile Settings You can use the System Profile Settings screen to enable specific system performance settings such as power management. Identifier GUID-EDA0B5EF-4437-42A0-A7C4-9113F323686E Status Released Viewing System Profile Settings To view the System Profile Settings screen, perform the following steps: Turn on, or restart your system.

  • Page 55: System Security

    Option Description Memory Refresh Sets the memory refresh rate to either 1x or 2x. This option is set to 1x by default. Rate Uncore Frequency Enables you to select the Processor Uncore Frequency option. Dynamic mode enables the processor to optimize power resources across the cores and uncore during runtime. The optimization of the uncore frequency to either save power or optimize performance is influenced by the setting of the Energy Efficiency Policy option.
  • Page 56 System Security Settings details The System Security Settings screen details are explained as follows: NOTE: The Dell EMC Storage NX3240 system supports only BIOS mode. You must not change the boot mode to UEFI because the system does not boot. Option...
  • Page 57 Option Description Options Description The BIOS allows unauthenticated programmatic transitions between modes. Audit Mode In Audit mode, PK is not present. The BIOS does not authenticate programmatic updates to the policy objects, and transitions between modes. Audit Mode is useful for programmatically determining a working set of policy objects. BIOS performs signature verification on pre-boot images and logs results in the image Execution Information Table, but executes the images whether they pass or fail verification.

  • Page 58: Using Your System Password To Secure Your System

    NOTE: Password protection does not take effect until the system reboots. Identifier GUID-ADBE3ADA-FDA1-4390-A8FC-507256FD08C6 Status Released Using your system password to secure your system About this task If you have assigned a setup password, the system accepts your setup password as an alternate system password. Steps Turn on or reboot your system.

  • Page 59: Miscellaneous Settings

    Status Released Miscellaneous Settings details The Miscellaneous Settings screen details are explained as follows: NOTE: The Dell EMC Storage NX3240 system does not support UEFI mode. Option Description System Time Enables you to set the time on the system. System Date Enables you to set the date on the system.

  • Page 60: Idrac Settings Utility

    Enterprise License.. NOTE: The Dell EMC Storage NX3240 system does not support UEFI mode. For more information about using iDRAC, see Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.

  • Page 61: Boot Manager

    Exits the Boot Manager and invokes the Dell Lifecycle Controller program. Controller System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell. NOTE: The Dell EMC Storage NX3240 system does not support UEFI mode. Pre-operating system management applications...

  • Page 62: One-Shot Bios Boot Menu

    Identifier GUID-8D3A3073-BAA8-458C-ABAA-4567AB821A22 Status Released One-shot BIOS boot menu One-shot BIOS boot menu enables you to select a boot device to boot from. Identifier GUID-AFCF64A9-C61D-424A-BC58-F5D602E1D3A5 Status Released System Utilities System Utilities contains the following utilities that can be launched: • Launch Diagnostics •...

  • Page 63: Installing And Removing System Components

    Identifier GUID-B0FFA3D6-5690-4E03-8688-4E45AF3B0D01 Status Released Installing and removing system components Identifier GUID-8E436226-BA76-41DB-9829-55491E4F63EB Status Released Safety instructions WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock. CAUTION: Do not operate the system without the cover for a duration exceeding five minutes. Operating the system without the system cover can result in component damage.

  • Page 64: After Working Inside Your System

    Identifier GUID-652FF3C2-D45E-43E3-8CFE-57E719691227 Status Released After working inside your system Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Install the system cover. If applicable, install the system into the rack. For more information, see the Rack Installation Guide at Dell.com/storagemanuals. Reconnect the peripherals and connect the system to the electrical outlet.

  • Page 65: Installing The Front Bezel

    Steps Unlock the bezel by using the bezel key. Press the release button, and pull the left end of the bezel. Unhook the right end, and remove the bezel. Figure 14. Removing the front bezel with the LCD panel NOTE: The images shown here are for representation only and the actual configuration of your system may vary.

  • Page 66: System Cover

    Figure 15. Installing the front bezel with the LCD panel NOTE: The images shown here are for representation only and the actual configuration of your system may vary. Identifier GUID-52869831-5B98-41AE-B6A3-C7045DB915D6 Status Released System cover System cover provides security for the entire system and also helps in maintaining proper air flow inside the system. This section contains information about the removal and installation of the system cover.

  • Page 67: Installing The System Cover

    Figure 16. Removing the system cover NOTE: The images shown here are for representation only and the actual configuration of your system may vary. Identifier GUID-719192FB-7B8D-438E-A562-843D678A4A34 Status Released Installing the system cover Prerequisites Follow the safety guidelines listed in Safety instructions.

  • Page 68: Backplane Cover

    Figure 17. Installing the system cover NOTE: The images shown here are for representation only and the actual configuration of your system may vary. Next steps Reconnect the peripherals and connect the system to the electrical outlet. Turn on the system, including any attached peripherals. Identifier GUID-85840C4F-E24E-4096-AC07-6EF292182837 Status...

  • Page 69: Installing The Backplane Cover

    Steps Slide the backplane cover in the direction of the arrows marked on the backplane cover. Lift the backplane cover away from the system. Figure 18. Removing the backplane cover NOTE: The images shown here are for representation only and the actual configuration of your system may vary. Identifier GUID-C59E9267-8F58-4BA6-8176-FAA6982E853E Status...

  • Page 70: Inside The System

    Figure 19. Installing the backplane cover NOTE: The images shown here are for representation only and the actual configuration of your system may vary. Next step Follow the procedure listed in After working inside your system. Identifier GUID-9A991869-8C7C-4B53-A5D7-A237EE15258F Status Released Inside the system CAUTION: Many repairs may only be done by a certified service technician.

  • Page 71: Air Shroud

    Figure 20. Inside the system – mid drive tray and rear drive cage drive backplane backplane expander card cooling fan (6) in the cooling fan assembly drive (4) in the mid drive tray mid drive backplane rear drive backplane drive (2 or 4) in the rear drive cage system board expansion card riser 1 integrated storage controller card...

  • Page 72: Removing The Air Shroud

    Identifier GUID-DB408DA6-4941-4BD7-AE85-4EA97CEB5685 Status Released Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. Follow the safety guidelines listed in Safety instructions.

  • Page 73: Installing The Air Shroud

    Identifier GUID-38D6E0EF-5843-4002-91BE-CCB9D07D9906 Status Released Installing the air shroud Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. If applicable, route the cables inside the system along the system wall and secure the cables by using the cable latch. Steps Align the tabs on the air shroud with the slots on the system.

  • Page 74: Removing The Cooling Fan Assembly

    Identifier GUID-F563F222-95B1-4AFE-8543-A4B3B1516701 Status Released Removing the cooling fan assembly Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Steps Lift the release levers to unlock the cooling fan assembly from the system. Hold the release levers, and lift the cooling fan assembly away from the system.

  • Page 75: Installing The Cooling Fan Assembly

    Identifier GUID-20AA449A-4946-4CCA-8B69-3AB78D5A36AB Status Released Installing the cooling fan assembly Prerequisite Follow the safety guidelines listed in Safety instructions. CAUTION: Ensure that the cables inside the system are correctly installed and retained by the cable retention bracket before installing the cooling fan assembly. Incorrectly installed cables may get damaged. Steps Align the guide rails on the cooling fan assembly with the standoffs on the system.

  • Page 76: Cooling Fans

    Each fan is listed in the systems management software, referenced by the respective fan number. If there is a problem with a particular fan, you can easily identify and replace the proper fan by noting the fan numbers on the cooling fan assembly. Table 34. Fan support matrix for NX3240 Front...

  • Page 77: Installing A Cooling Fan

    Figure 25. Removing a cooling fan NOTE: The images shown here are for representation only and the actual configuration of your system may vary. Next step If applicable, install the cooling fan. Identifier GUID-B4C760F3-BB64-446B-902A-1EA4DC9A5243 Status Released Installing a cooling fan Prerequisites WARNING: Opening or removing the system cover when the system is on may expose you to a risk of electric shock.

  • Page 78: Intrusion Switch

    Figure 26. Installing a cooling fan NOTE: The images shown here are for representation only and the actual configuration of your system may vary. Slide the cooling fan into the cooling fan assembly until the release tab locks into place. Next steps Install the shroud.

  • Page 79: Installing An Intrusion Switch

    Figure 27. Removing an intrusion switch Next step Install an intrusion switch. Identifier GUID-8D61051C-1705-44DD-84D9-35FD25ABB7E2 Status Released Installing an intrusion switch Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Align the tabs on the intrusion switch with the slots on the cooling fan assembly. Push the intrusion switch until it locks in place.

  • Page 80: Mid Drive Tray

    Figure 28. Installing an intrusion switch Next steps Install the cooling fan assembly. Follow the procedure listed in After working inside your system. Identifier GUID-2DA2A721-DDAF-4BC5-8AD9-5ADB25CABBE3 Status Released Mid drive tray The mid drive tray is located behind the cooling fan assembly. It supports up to 4 x 3.5-inch drives. NOTE: Systems that support the internal mid drive tray require low-profile heat sinks and do not require or support an air shroud.

  • Page 81: Installing The Mid Drive Tray

    Steps Lift the drive tray handles 90 degrees upward. Hold the drive tray handles, and lift the drive tray out of the system. Figure 29. Removing the mid drive tray NOTE: The images shown here are for representation only and the actual configuration of your system may vary. Next step Install the mid drive...

  • Page 82: Removing A Drive Blank From The Drive Carrier

    Figure 30. Installing the mid drive tray NOTE: The images shown here are for representation only and the actual configuration of your system may vary. Next steps Connect all the cables to the backplane. Follow the procedure listed in After working inside your system.

  • Page 83: Installing A Drive Blank Into The Drive Carrier

    Figure 31. Removing a drive blank from the mid drive carrier Next step Install a drive blank into a drive carrier. Identifier GUID-67C83864-D2DC-407A-BC54-0277B8A77DBD Status Released Installing a drive blank into the drive carrier The procedure to install drive blank from drive carrier is identical to installation of drive into drive carrier. The procedure for installing 2.5- inch and 3.5-inch blanks into drive carriers is identical.

  • Page 84: Removing A Drive Carrier From The Mid Drive Tray

    Figure 32. Installing a drive blank into the mid drive carrier Next step Follow the procedure listed in After working inside your system. Identifier GUID-F26D3EEC-916E-443F-91E3-C099B165B93C Status Released Removing a drive carrier from the mid drive tray Prerequisites Follow the safety guidelines listed in Safety instructions.

  • Page 85: Installing A Drive Carrier Into The Mid Drive Tray

    Steps Lift the drive carrier handle upward. Press the release tab on the drive tray and lift the drive carrier handle upward to disengage the drive from the backplane. Hold the drive carrier handle and lift the drive carrier out of the drive tray. CAUTION: To maintain proper system cooling, all empty drive slots must have drive blanks installed.

  • Page 86: Removing A 3.5-Inch Drive From The Drive Carrier

    Steps Lift the carrier handle. If a drive blank is installed in the drive slot, remove it. Insert the drive carrier into the drive tray. Lower the drive carrier handle to engage the drive to the connector on the backplane and lock the drive in place. Figure 34.

  • Page 87: Installing A 3.5-Inch Drive Into The Drive Carrier

    Figure 35. Removing a 3.5-inch drive from the drive carrier Next step Install a 3.5-inch drive into the drive carrier. Identifier GUID-94B85F8B-FB33-4263-9400-724C1DA8BB01 Status Released Installing a 3.5-inch drive into the drive carrier Prerequisite Follow the safety guidelines listed in Safety instructions.

  • Page 88: Drives

    Figure 36. Installing a 3.5-inch drive into the drive carrier Next step Follow the procedure listed in After working inside your system. Identifier GUID-1047F3B8-9E08-49BE-B3CE-16465BD3CA8C Status Released Drives Drives are supplied in hot swappable drive carriers that fit in the drive slots. CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly.

  • Page 89: Removing A Drive Blank

    Identifier GUID-9697B24A-91EE-4A13-9C4D-73CACC720EB6 Status Released Removing a drive blank Prerequisites Follow the safety guidelines listed in Safety instructions. If installed, remove the front bezel. CAUTION: To maintain proper system cooling, drive blanks must be installed in all empty drive slots. CAUTION: Mixing drive blanks from previous generations of NAS systems is not supported.

  • Page 90: Removing A Drive Carrier

    Figure 38. Installing a drive blank Next step If removed, install the front bezel. Identifier GUID-4F30C9B1-4CA3-471D-8E69-FD85C0665E42 Status Released Removing a drive carrier Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system.

  • Page 91: Installing A Drive Carrier

    Figure 39. Removing a drive carrier Next steps Follow the procedure listed in After working inside your system. Install a drive carrier. If you are not replacing the drive immediately, insert a drive blank in the empty drive slot to maintain proper system cooling. Identifier GUID-F370F30F-1A47-4EA9-BA7B-746602E654B2 Status...

  • Page 92: Removing A 2.5-Inch Drive From The 3.5-Inch Drive Adapter

    Figure 40. Installing a drive carrier Next step If applicable, install the front bezel. Identifier GUID-CBC2DFCF-3F32-4FB3-AF60-85359DFA258C Status Released Removing a 2.5-inch drive from the 3.5-inch drive adapter Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system.

  • Page 93: Installing A 2.5-Inch Drive Into The 3.5-Inch Drive Adapter

    Figure 41. Removing a 2.5-inch drive from the 3.5-inch drive adapter Next step Install a 2.5-inch drive into the 3.5-inch drive adapter. Identifier GUID-EFD021DC-43BA-4B7F-B59A-A85C7D3E62F0 Status Released Installing a 2.5-inch drive into the 3.5-inch drive adapter Prerequisite Follow the safety guidelines listed in Safety instructions.

  • Page 94: Removing A 3.5-Inch Adapter From A 3.5-Inch Drive Carrier

    Figure 42. Installing a 2.5-inch drive into the 3.5-inch drive adapter Next steps Install a 3.5-inch adapter into the 3.5-inch drive carrier. Follow the procedure listed in After working inside your system. Identifier GUID-FA58F858-43FA-42F8-BD6B-1C31519894EE Status Released Removing a 3.5-inch adapter from a 3.5-inch drive carrier Prerequisites Follow the safety guidelines listed in Safety...

  • Page 95: Installing A 3.5-Inch Adapter Into A 3.5-Inch Drive Carrier

    Figure 43. Removing a 3.5-inch adapter from a 3.5-inch drive carrier Next step Install a 3.5-inch adapter into a 3.5-inch drive carrier. Identifier GUID-9F34D41D-3830-43EF-A7D1-373FF091EB3C Status Released Installing a 3.5-inch adapter into a 3.5-inch drive carrier Prerequisite Follow the safety guidelines listed in Safety instructions.

  • Page 96: Removing A Drive From The Drive Carrier

    Figure 44. Installing a 3.5-inch adapter into a 3.5-inch drive carrier Next steps Install the 3.5-inch drive carrier into the system. Follow the procedure listed in After working inside your system. Identifier GUID-F8EDF8B3-5E43-4250-AADD-27DF256D201D Status Released Removing a drive from the drive carrier Prerequisite Follow the safety guidelines listed in Safety...

  • Page 97: Installing A Drive Into The Drive Carrier

    Figure 45. Removing a drive from the drive carrier Next step If applicable, install the a drive into the drive carrier. Identifier GUID-86C45DCD-FE6E-4408-A072-D3D2CADC8220 Status Released Installing a drive into the drive carrier Prerequisites Follow the safety guidelines listed in Safety instructions.

  • Page 98: Rear Drive Cage

    Figure 46. Installing a drive into the drive carrier Identifier GUID-B470A10B-5080-4C2E-8B99-C518139C63A4 Status Released Rear drive cage The drive cage supports two 3.5-inch drives or two 2.5-inch drives in 3.5-inch hybrid carriers. This section contains information about the removal and installation of the rear drive cage. Identifier GUID-3E64C7C0-6962-4731-9EE2-730BD21C9EC3 Status...

  • Page 99: Installing A Rear Drive Cage

    Figure 47. Removing a 2 x 3.5-inch drive rear cage Next step Install the rear drive cage. Identifier GUID-02845C89-A556-4465-A9A6-4E6D47F6ED89 Status Released Installing a rear drive cage The procedure for installing 2.5-inch and 3.5-inch rear drive cages is identical. Prerequisite Follow the safety guidelines listed in Safety instructions.

  • Page 100: System Memory

    Figure 48. Installing a 2 x 3.5-inch rear drive cage Next steps Install the rear drive backplane. Connect all the cables to the rear drive backplane. Install all the drives. Follow the procedure listed in After working inside your system. Identifier GUID-9C6805AD-0A7A-4B54-B43B-5E5151A91633 Status...
  • Page 101 Figure 49. Memory socket locations Memory channels are organized as follows: Table 35. Memory channels Proces Channel 0 Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 Proces Slots A1 and A7 Slots A2 and A8 Slots A3 and A9 Slots A4 and A10 Slots A5 and A11 Slots A6 and A12...

  • Page 102: General Memory Module Installation Guidelines

    Identifier GUID-BE9D4DF5-BD2D-4945-8787-D1ED4B25665F Status Released General memory module installation guidelines NOTE: If your system's memory configurations fail to observe these guidelines, your system might not boot, might stop responding during memory configuration, or might operate with reduced memory. The system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset architectural configuration.

  • Page 103: Memory Sparing

    Identifier GUID-B7561CF2-B397-467A-949D-F7E1F787EC82 Status Released Memory optimized (independent channel) mode This mode supports Single Device Data Correction (SDDC) only for memory modules that use x4 device width. It does not impose any specific slot population requirements. Identifier GUID-EE545EF8-BAB0-491C-BE5B-5FEDD251019E Status Released Memory sparing NOTE: To use memory sparing, this feature must be enabled in BIOS menu of System Setup.

  • Page 104: Removing A Memory Module

    Table 37. Memory population rules Processor Configuration Memory population Memory population information Single CPU Optimizer (Independent channel) 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 Populate in this order, odd amount population order allowed. Mirror population order {1, 2, 3, 4, 5, 6}, {7, 8, 9, 10, 11, 12} Mirroring is supported with 6 or 12 DIMM slots per CPU.

  • Page 105: Installing A Memory Module

    Steps Locate the appropriate memory module socket. CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts. Push the ejectors outward on both ends of the memory module socket to release the memory module from the socket. Lift and remove the memory module from the system.

  • Page 106: Processors And Heat Sinks

    CAUTION: To prevent damage to the memory module or the memory module socket during installation, do not bend or flex the memory module. You must insert both ends of the memory module simultaneously. Open the ejectors on the memory module socket outward to allow the memory module to be inserted into the socket. Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the memory module in the socket.

  • Page 107: Removing A Processor And Heat Sink Module

    This section contains information about the removal and installation of the processors and heat sinks. Identifier GUID-3353F91C-6130-49B5-A0FB-7E7BB55053BC Status Released Removing a processor and heat sink module Prerequisites WARNING: The heat sink may be hot to touch for some time after the system has been powered down. Allow the heat sink to cool before removing it.

  • Page 108: Removing The Processor From The Processor And Heat Sink Module

    Identifier GUID-848CD34D-A60B-46DE-A999-33BF688287FE Status Released Removing the processor from the processor and heat sink module Prerequisites NOTE: Only remove the processor from the processor and heat sink module if you are replacing the processor or heat sink. This procedure is not required when replacing a system board. Follow the safety guidelines listed in Safety instructions.

  • Page 109: Installing The Processor Into A Processor And Heat Sink Module

    Figure 54. Removing the processor bracket Next step Install the processor into the processor and heat sink module. Identifier GUID-02C9E905-A8DE-48BB-AB52-2E073073537C Status Released Installing the processor into a processor and heat sink module Prerequisite Follow the safety guidelines listed in Safety instructions.
  • Page 110 Figure 55. Installing the processor bracket If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint-free cloth. Use the thermal grease syringe included with your processor kit to apply the grease in a quadrilateral design on the top of the processor.

  • Page 111: Installing A Processor And Heat Sink Module

    Place the heat sink on the processor and push down on the base of the heat sink until the bracket locks onto the heat sink. NOTE: • Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink. •...
  • Page 112 Steps Align the pin 1 indicator of the heat sink to the system board and then place the processor and heat sink module (PHM) on the processor socket. CAUTION: To avoid damaging the fins on the heat sink, do not press down on the heat sink fins.

  • Page 113: Expansion Cards And Expansion Card Risers

    Expansion card installation guidelines The NX3240 system supports up to four PCI express (PCIe) generation 3 expansion cards, that can be installed on the system board using expansion card risers. The following table provides detailed information about the expansion card riser specifications:...
  • Page 114 Table 38. Expansion card riser specifications Riser Slot description PCIe slots on Processor PCIe slots on riser Processor PCIe slots on Processor configuration riser 1 (Height connection 2 (Height and connection riser 3 (Height connection and supported and length) length) and length) risers Slot 1: x8 full-...

  • Page 115: Opening And Closing The Pcie Card Holder Latch

    NOTE: Ensure that x16 cards are installed only in x16 slots. Depending on the riser configuration slots 2, 7, or 8 may not be available. Identifier GUID-1EB4C313-0709-47B3-B840-D2F76B1792F4 Status Released Opening and closing the PCIe card holder latch Before installing or removing a full length PCIe card, the PCIe card holder latch must be closed. When the full length PCIe card is installed, open the PCIe card holder latch.

  • Page 116: Removing The Expansion Card From The Expansion Card Riser

    Figure 61. Closing the PCIe card holder latch Next step Follow the procedure listed in After working inside your system. Identifier GUID-EB73D840-D434-4901-9B14-B3935FF87EA9 Status Released Removing the expansion card from the expansion card riser Prerequisites Follow the safety guidelines listed in Safety instructions.
  • Page 117 Figure 62. Removing the expansion card from expansion card riser 1 Figure 63. Removing the expansion card from expansion card riser 2B Installing and removing system components...
  • Page 118 Figure 64. Removing the expansion card from expansion card riser 2 Figure 65. Removing the expansion card from expansion card riser 3 Next steps Install the expansion card into the expansion card riser. If you are removing the card permanently, install a metal filler bracket over the empty expansion slot opening and push the expansion card latch.

  • Page 119: Installing The Expansion Card Into The Expansion Card Riser

    Identifier GUID-1328A8CB-494D-4063-BF59-30B88428B286 Status Released Installing the expansion card into the expansion card riser Prerequisites Follow the safety guidelines listed in Safety instructions. If installing a new expansion card, unpack it and prepare the card for installation. NOTE: For instructions, see the documentation accompanying the card. When installing a card into riser 2 or 3, open the PCIe card holder latch.
  • Page 120 Figure 67. Installing expansion card into expansion card riser 2B Figure 68. Installing expansion card into expansion card riser 2 Installing and removing system components...

  • Page 121: Removing The Riser 2 Blank

    Figure 69. Installing expansion card into expansion card riser 3 Next steps If applicable, connect the cables to the expansion card. If applicable, install the air shroud. Follow the procedure listed in After working inside your system. Install any device drivers required for the card as described in the documentation for the card. Identifier GUID-61F66E1E-3AF7-487D-AF11-A3FA11965C70 Status...

  • Page 122: Installing The Riser 2 Blank

    Figure 70. Removing riser 2 blank Next step Install the riser 2 blank. Identifier GUID-EEBF2E6F-1823-4542-8746-4608CE650C19 Status Released Installing the riser 2 blank Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Align the screw and guide rail on the riser blank with the screw hole and standoff on the system. Lower the blank into the system until the release tab clicks into place.

  • Page 123: Removing The Expansion Card Riser 1

    Figure 71. Installing the riser 2 blank Next steps Install the shroud. Follow the procedure listed in After working inside your system. Identifier GUID-786B1D5C-710F-4E59-943D-8CEE2364EFF8 Status Released Removing the expansion card riser 1 Prerequisites Follow the safety guidelines listed in Safety instructions.

  • Page 124: Installing The Expansion Card Riser 1

    Figure 72. Removing the expansion card riser 1 Next step Install the expansion card riser Identifier GUID-9467CFB2-CA5B-4C72-BAD5-890FED05C731 Status Released Installing the expansion card riser 1 Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Align the guide rails on the riser with the standoffs on the side of the system. Lower the riser into the system until the riser connector engages with the connector on the system board.

  • Page 125: Removing The Expansion Card Riser 2

    Figure 73. Installing the expansion card riser 1 Next steps If removed, install the expansion cards into the riser. Follow the procedure listed in After working inside your system. Install any device drivers required for the card as described in the documentation for the card. Identifier GUID-936FF1EB-7C0A-4315-B800-CC62D82B27E6 Status...

  • Page 126: Installing The Expansion Card Riser 2

    Figure 74. Removing expansion card riser 2 Next step Install the expansion card riser Identifier GUID-CB15DB2C-0D42-43E2-8E32-4AA12BD70379 Status Released Installing the expansion card riser 2 Prerequisite Follow the safety guidelines listed in Safety instructions. Step To install expansion card riser 2B: Align the slot on the riser with the standoff on the system.

  • Page 127: Network Daughter Card

    Figure 75. Installing the expansion card riser 2 Next steps Install the shroud. If removed, install the expansion cards into the riser. If applicable, open the PCIe card holder latch on the air shroud to install the full length card. Follow the procedure listed in After working inside your system.

  • Page 128: Installing The Network Daughter Card

    Steps Using a Phillips #2 screwdriver, loosen the captive screws that secure the network daughter card (NDC) to the system board. Hold the NDC by the edges on either side of the touch points, and lift to remove it from the connector on the system board. Slide the NDC towards the front of the system until the Ethernet connectors are clear of the slot in the back panel.

  • Page 129: Integrated Storage Controller Card

    Figure 77. Installing the network daughter card Next steps Install the expansion card riser 2 or the rear drive cage, depending on the configuration of your system. Follow the procedure listed in After working inside your system. Identifier GUID-C7BDCD8B-98CC-4A6C-B2D1-7A16C08C5F84 Status Released Integrated storage controller card Your system includes a dedicated expansion card slot on the system board for the primary storage controller card.
  • Page 130 Figure 78. Removing the integrated storage controller cable Lift one end of the card and angle it to disengage the card from the integrated storage controller card holder on the system board. Lift the card out of the system. Hold the interposer board by its edges, and pull the board until the connector on the board disengages from the connector on the system board.

  • Page 131: Installing The Integrated Storage Controller Card

    Identifier GUID-5B8BB416-2430-44B1-B200-BE44150B1948 Status Released Installing the integrated storage controller card Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Hold the interposer board by its edges, and align the interposer board connector with the connector on the system board. Press the touch point on the interposer board until the interposer board connector is firmly seated on the system board connector.

  • Page 132: Backplane

    Identifier GUID-7B29205F-3305-4AEA-823B-BF6C0E0C52B4 Status Released Backplane Depending on your system configuration, the drive backplanes supported in NX3240 system are listed here: Table 40. Supported backplane options for NX3240 system System Supported backplane options 3.5-inch (x12) SAS/SATA backplane, or 3.5-inch (x12) SAS/SATA backplane, 3.5-inch (x4) SAS/SATA backplane on the mid drive tray and NX3240 system 3.5-inch (x2) SAS/SATA backplane (back), or...
  • Page 133 Figure 82. Back view of 12 x 3.5-inch backplane power connector (J_BP_PWR) SAS connector (A2 BP SAS) SAS connector (A1 BP SAS) signal connector (BP SIG1) SAS connector (J_SAS_A0_B0) Figure 83. Back view of 3.5-inch backplane (mid drive tray) power connector (J_BP_PWR) SAS connector (J_SAS_A1) signal connector (J_BP_SIG) SAS connector (J_SAS_B1)

  • Page 134: Removing The Backplane

    Figure 85. Back view of 3.5-inch backplane (rear drive cage) power connector (J_BP_PWR_A) SAS connector (J_SAS_A) release pin (2) signal connector (J_BP_SIG) This section contains information about the removal and installation of the backplane, mid drive backplane, and 3.5-inch rear drive backplane.

  • Page 135: Installing The Backplane

    Figure 86. Removing the backplane NOTE: The images shown here are for representation only and the actual configuration of your system may vary. Next step Install the backplane. Identifier GUID-660F0CFB-45A0-4F60-9CFB-6A03798BA130 Status Released Installing the backplane The procedure to install the backplane is identical for all backplane configurations. Prerequisite Follow the safety guidelines listed in Safety...

  • Page 136: Removing The Mid Drive Backplane

    Figure 87. Installing the backplane Next steps Connect all the cables to the backplane. Install all the drives. Install the backplane cover. Install the cooling fan assembly. Install the shroud. Follow the procedure listed in After working inside your system. Identifier GUID-760D83AE-4207-4EED-A411-8A4C6E9168FA Status...

  • Page 137: Installing The Mid Drive Backplane

    Figure 88. Removing the mid drive backplane Next step Install the mid drive backplane. Identifier GUID-7C872060-5246-462E-A017-271D89F6F67F Status Released Installing the mid drive backplane The procedure to install the backplane is identical for 2.5-inch and 3.5-inch configurations. Prerequisite Follow the safety guidelines listed in Safety instructions.

  • Page 138: Removing The 3.5-Inch Rear Drive Backplane

    Figure 89. Installing the mid drive backplane Next steps Connect all the cables to the backplane. Install all the drives carriers into the mid drive tray. Follow the procedure listed in After working inside your system. Identifier GUID-836F54F4-FDCF-4643-9BBC-EF2EA7AC6E45 Status Released Removing the 3.5-inch rear drive backplane Prerequisites CAUTION:...

  • Page 139: Installing The 3.5-Inch Rear Drive Backplane

    Figure 90. Removing the 3.5-inch rear drive backplane Next step Install the 3.5-inch rear drive backplane. Identifier GUID-A40C850B-EE6C-4B9F-8317-6365B62FCEE2 Status Released Installing the 3.5-inch rear drive backplane Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Use the hooks on the rear drive module as guides to align the drive backplane. Lower the backplane into the system until it is firmly seated.

  • Page 140: Cable Routing

    Next steps Install all the drives. Connect all the cables to the backplane. Follow the procedure listed in After working inside your system. Identifier GUID-F2E42037-241A-472F-8273-85AC43980AFE Status Released Cable routing Figure 92. Cable routing – 12 x 3.5-inch backplane with mini PERC backplane backplane signal cable (BP: BPSIG1 to MB: BPSIG1) backplane power cable (BP: BP1 to MB: BP1)
  • Page 141 Figure 93. 12 x 3.5-inch backplane with adapter PERC backplane backplane signal cable (BP: BPSIG1 to MB: BPSIG1) backplane power cable (BP: BP1 to MB: BP1) system board adapter PERC SAS cable (BP: J_SAS_A0_B0 to adapter PERC) Installing and removing system components...
  • Page 142 Figure 94. Cable routing – 12 x 3.5-inch backplane with 4 x 3.5 mid drive tray and 2 x 3.5 rear drive cage backplane backplane signal cable (BP: BPSIG1 to MB: BPSIG1) backplane power cable (BP: BP1 to MB: BP1) SAS cable (BP: A1 BP SAS to mid BP: J_SAS_A1, J_SAS_B1) SAS cable (BP: A2 BP SAS to rear BP: J_SAS_1) mid backplane...

  • Page 143: System Battery

    Figure 95. Cable routing – 4 x 3.5 mid backplane with 12 x 3.5-inch backplane backplane SAS cable (BP: BP: A1 BP SAS to mid BP: J_SAS_A1, J_SAS_B1) mid backplane mid backplane signal cable (Mid BP: J_BP_SIG to MB) mid backplane power cable (Mid BP: J_BP_PWR to MB) Identifier GUID-E6FDE17E-040B-44A4-BBEE-0C1D53AEF88B Status...

  • Page 144: Power Supply Units

    If applicable, close the PCIe card holder latch on the air shroud to release the full length card. If applicable, disconnect the power or data cables from expansion card(s). Steps Locate the battery socket. For more information, see the System board jumpers and connectors section.

  • Page 145: Hot Spare Feature

    NOTE: For more information, see the Technical specifications section. CAUTION: If two PSUs are installed, both the PSUs must have the same type of label. For example, Extended Power Performance (EPP) label. Mixing PSUs from previous generations of NAS systems is not supported, even if the PSUs have the same power rating.

  • Page 146: Installing A Power Supply Unit Blank

    Figure 98. Removing a power supply unit blank Next step Install the second PSU. Identifier GUID-616BB0EF-6DB1-412F-BF4B-5EB80A12AF12 Status Released Installing a power supply unit blank Prerequisites Follow the safety guidelines listed in Safety instructions. Install the power supply unit (PSU) blank only in the second PSU bay. Step Align the PSU blank with the PSU slot and push it into the PSU slot until it clicks into place.

  • Page 147: Removing A Power Supply Unit

    Identifier GUID-AF909CE8-379C-4B95-BD5E-88AAC42F890F Status Released Removing a power supply unit Prerequisites CAUTION: The system needs one power supply unit (PSU) for normal operation. On power-redundant systems, remove and replace only one PSU at a time in a system that is powered on. Follow the safety guidelines listed in Safety instructions.

  • Page 148: System Board

    For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power. NOTE: The maximum output power (shown in watts) is listed on the PSU label. Step Slide the PSU into the system until the PSU is fully seated and the release latch snaps into place. Figure 101.

  • Page 149: Removing The System Board

    Identifier GUID-EBF58297-0652-4157-84F3-C4F120DDB62E Status Released Removing the system board Prerequisites CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup. Be sure to create and safely store this recovery key. If you replace this system board, you must supply the recovery key when you restart your system or program before you can access the encrypted data on your drives.

  • Page 150: Installing The System Board

    Figure 102. Removing system board Next step Install the system board. Identifier GUID-E48325DA-4327-496E-B861-AD0C834DB385 Status Released Installing the system board Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Unpack the replacement system board assembly. CAUTION: Do not lift the system board by holding a memory module, processor, or other components. CAUTION: Take care not to damage the system identification button while placing the system board into the system.
  • Page 151 Figure 103. Installing the system board Next steps Replace the following: Trusted Platform Module (TPM) NOTE: The TPM plug-in module is attached to the system board and cannot be removed. A replacement TPM plug-in module will be provided for all system board replacements where a TPM plug-in module was installed. Mid drive tray (if applicable) Rear drive cage (if applicable) Integrated storage controller card...

  • Page 152: Trusted Platform Module

    Identifier GUID-8B26F7EC-4A2C-4A95-B442-4802168C5342 Status Released Manually update the Service Tag After replacing a system board, follow this process to manually enter the Service Tag, using System Setup. About this task If you know the system service tag, use the System Setup menu to enter the service tag. Steps Turn on the system.

  • Page 153: Initializing Tpm For Bitlocker Users

    CAUTION: Once the TPM plug-in module is installed, it is cryptographically bound to that specific system board. Any attempt to remove an installed TPM plug-in module breaks the cryptographic binding, the removed TPM cannot be reinstalled or installed on another system board. Identifier TASK_4FB15E7BD150441ABAC5FCABD025B9C7 Status...

  • Page 154: Initializing The Tpm 1.2 For Txt Users

    For more information, see http://technet.microsoft.com/en-us/library/cc753140.aspx. The TPM Status changes to Enabled, Activated. Identifier GUID-B66339A3-7638-4669-87F8-4CD9BD66038F Status Released Initializing the TPM 1.2 for TXT users While booting your system, press F2 to enter System Setup. On the System Setup Main Menu screen, click System BIOS > System Security Settings. From the TPM Security option, select On with Pre-boot Measurements.

  • Page 155: Removing The Left Control Panel

    • Right control panel: Contains power button, USB 2.0 port, VGA port micro USB for iDRAC Direct, and status LED for iDRAC Direct. This section contains information about the removal and installation of the left and right control panel. Identifier GUID-5F659729-2B81-4766-A5CB-27C23460422B Status Released...

  • Page 156: Installing The Left Control Panel

    Identifier GUID-FE493934-019F-454F-8EAE-368A04136332 Status Released Installing the left control panel Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Route the control panel cable through the side wall of the system. Align the left control panel assembly with the control panel slot on the system and attach the control panel assembly to the system. Connect the control panel cable to the system board connector and secure it using cable latch.

  • Page 157: Removing The Right Control Panel

    Identifier GUID-D922BC4C-94E8-49C9-AB29-B73437DDD0D6 Status Released Removing the right control panel Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. NOTE: Ensure that you note the routing of the cables as you remove them from the system board. You must route the cables properly when you replace them to prevent the cables from being pinched or crimped.

  • Page 158: Installing The Right Control Panel

    Identifier GUID-C80C812E-5016-4EF6-8579-99D7AE94DAF9 Status Released Installing the right control panel Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Route the control panel cable and VGA cable through the side wall of the system. Align the control panel with the control panel slot on the system and attach the control panel to the system. Connect the VGA cable to the system board.

  • Page 159: Using System Diagnostics

    Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell EMC for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 160: Running The Embedded System Diagnostics From The Dell Lifecycle Controller

    Identifier GUID-6206A58E-097E-4CBF-B231-24AECA7C1C98 Status Released Running the Embedded System Diagnostics from the Dell Lifecycle Controller As the system boots, press F10. Select Hardware Diagnostics → Run Hardware Diagnostics. The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices.

  • Page 161: Jumpers And Connectors

    Identifier GUID-C44A7C47-7820-482A-BEB9-51AE163696CE Status Released Jumpers and connectors This section provides specific information about the jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and setup passwords.

  • Page 162: System Board Jumpers And Connectors

    Identifier GUID-FBD97EDC-B6C4-468B-ACAC-65594DCAE497 Status Released System board jumpers and connectors Figure 109. System board jumpers and connectors Table 41. System board jumpers and connectors Item Connector Description J_ODD Optical drive power connector A7, A1, A8, A2, A9, A3 Memory module sockets J_FAN2U_6 Cooling fan 6 connector Jumpers and connectors...
  • Page 163 Item Connector Description J_BP3 Backplane 3 power connector J_FAN2U_5 Cooling fan 5 connector A6, A12, A5, A11, A4, A10 Memory module sockets J_FAN2U_4 Cooling fan 4 connector INTRUSION_DET Intrusion switch connector B7, B1, B8, B2, B9, B3 Memory module sockets J_FAN2U_3 Cooling fan 3 connector J_FAN2U_2...

  • Page 164: System Board Jumper Settings

    Damage due to servicing that is not authorized by Dell EMC is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 165 Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals. Assign a new system and/or setup password. Jumpers and connectors...

  • Page 166: Getting Help

    Contacting Dell EMC Dell EMC provides several online and telephone based support and service options. If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell EMC product catalog. Availability varies by country and product, and some services may not be available in your area.

  • Page 167: Documentation Feedback

    Identifier GUID-4B759C30-846C-4112-9D10-F2E046D6690A Status Released Documentation feedback You can rate the documentation or write your feedback on any of our Dell EMC documentation pages and click Send Feedback to send your feedback. Identifier GUID-207ED84F-1CBA-4EDF-91E0-E4CA54361EB6 Status Released Accessing system information by using QRL You can use the Quick Resource Locator (QRL) to get immediate access to the information about your system.

  • Page 168: Receiving Automated Support With Supportassist

    Receiving automated support with SupportAssist Dell EMC SupportAssist is an optional Dell EMC EMC Services offering that automates technical support for your Dell EMC server, storage, and networking devices. By installing and setting up a SupportAssist application in your IT environment, you can receive the following benefits: •...

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