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10. I cannot find my VioStor in QNAP Finder.
A.
Check if VioStor is turned on.
B.
Check the network connection of the computer and VioStor.
C.
Refresh QNAP Finder and check the IP address of VioStor. Make sure you have
turned off all firewall software on your computer.
11. The changes to the system configurations cannot take effect.
After changing the settings in administration page, click the Apply button to apply the
changes.
12. The monitoring page cannot be fully displayed in Internet Explorer.
If you are using the zooming function of Internet Explorer 7, the page may not be
displayed properly. Please click F5 to refresh the page.
13. I cannot use the SMB, FTP, and Web File Manager of VioStor.
A.
Please go to Network Settings-File Services page and check if these three
functions are enabled.
B.
When VioStor is installed behind a router and the access to VioStor is outside the
router, you will not be able to use SMB and FTP services. Please refer
to
Appendix F
14. The server takes too long to restart.
When the server has been restarting for more than 5 minutes, please turn off the
power and turn on the server again. If the problem persists, please contact the
technical support.
for details.
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