QNAP TS-431KX User Manual
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QNAP TS-431KX User Manual

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TS-431KX
TS-431KX
TS-431X3
User Guide
Document Version: 2
22/05/2020

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Summary of Contents for QNAP TS-431KX

  • Page 1 TS-431KX TS-431KX TS-431X3 User Guide Document Version: 2 22/05/2020...

  • Page 2: Table Of Contents

    TS-431KX/TS-431X3 User Guide Contents 1. Preface About This Guide............................3 Audience...............................3 Document Conventions..........................3 2. Product Overview About the TS-431KX.............................4 About the TS-431X3............................. 4 Hardware Specifications..........................4 Components..............................6 Front Panel............................... 6 Rear Panel..............................7 System Board............................9 Drive Numbering............................9 Package Contents............................9 Safety Information............................10...
  • Page 3 Limited Warranty............................43 Disclaimer..............................43 GNU Public License............................43 CE Notice..............................51 FCC Notice..............................51 VCCI Notice..............................52 BSMI Notice..............................52 SJ/T 11364-2006............................52...

  • Page 4: Preface

    TS-431KX/TS-431X3 User Guide 1. Preface About This Guide This guide provides information on the QNAP TS-431KX and TS-431X3 NAS and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts.

  • Page 5: Product Overview

    AES 256-bit encryption engines. It features a USB One Touch Copy port for quick and convenient backup and data transfer. The TS-431KX supports 4-drive bays and SATA 6 Gbps for speedy data transfer. The NAS also offers one 10 Gigabit Ethernet SFP+ interface and dual Gigabit Ethernet RJ45 ports for quick data transfer.
  • Page 6 DDR3L Memory slots 1 x SODIMM DDR3L Important • Use only QNAP memory modules to maintain system performance and stability. For NAS devices with more than one memory slot, use QNAP modules with identical specifications. • Using unsupported modules may degrade performance, cause errors, or prevent the operating system from starting.

  • Page 7: Components

    TS-431KX/TS-431X3 User Guide Component TS-431KX-2G TS-431X3-4G Buttons • Power • Reset • USB One Touch Copy Dimensions Form factor Tower Dimensions (H x W x D) 169 x 160 x 219 mm (6.65 x 6.3 x 8.62 in) Net weight 3 kg (6.61 lbs)

  • Page 8: Rear Panel

    TS-431KX/TS-431X3 User Guide Component Component Status LED Drive 3 LED LAN LED Drive 4 LED USB LED Power button Drive 1 LED USB One Touch Copy button Drive 2 LED USB 3.2 Gen 1 One Touch Copy Type-A port Rear Panel...
  • Page 9 TS-431KX/TS-431X3 User Guide TS-431X3 Component Component Reset button Power input 10 Gigabit Ethernet activity LED Kensington security slot 10 Gigabit Ethernet port (SFP+) Gigabit Ethernet activity LED 10 Gigabit Ethernet link LED Gigabit Ethernet speed LED 2.5 Gigabit Ethernet port (RJ45) 2.5 Gigabit Ethernet activity LED...

  • Page 10: System Board

    TS-431KX/TS-431X3 User Guide System Board Component Component Memory slot Drive Numbering Package Contents Item Quantity TS-431KX or TS-431X3 AC power adapter Product Overview...

  • Page 11: Safety Information

    TS-431KX/TS-431X3 User Guide Item Quantity Power cord Ethernet cable TS-431KX: 2 x Cat5e TS-431X3: 1 x Cat5e Screws for 3.5-inch drives Screws for 2.5-inch drives Quick Installation Guide (QIG) Safety Information The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operations.

  • Page 12: Installation Requirements

    Installing 3.5-inch Hard Drives on 3.5-inch Trays • Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays For the list of compatible drive models, go to https://www.qnap.com/compatability. 3. Connect the NAS to the network. 4. Connect the USB expansion units.
  • Page 13 TS-431KX/TS-431X3 User Guide For details, see Front Panel. 7. Install QTS. For details, see Installation. Product Overview...

  • Page 14: Installation And Configuration

    This section provides information on installing drives, memory modules, and expansion cards. Drive Installation The TS-431KX and the TS-431X3 are compatible with 3.5-inch hard drives, 2.5-inch hard drives, and 2.5- inch solid-state drives. Installing 3.5-inch Drives on a 3.5-inch Tray Warning •...
  • Page 15 TS-431KX/TS-431X3 User Guide Note The preinstalled drive trays come unlocked. Important Ensure the drive tray keys are stored in a safe place. b. Pull the handle to release the tray. c. Pull the tray out. 3. Install a drive on the tray.
  • Page 16 TS-431KX/TS-431X3 User Guide b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray. c. Attach the fastening panels. d. Optional: Attach the screws to further secure the drive.
  • Page 17 TS-431KX/TS-431X3 User Guide 4. Load the tray into the bay. a. Insert the tray into the bay. b. Push the handle. c. Lock the tray. Installation and Configuration...
  • Page 18 TS-431KX/TS-431X3 User Guide 5. Power on the NAS. Installing 2.5-inch Hard Drives and Solid-State Drives on 3.5-inch Trays Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components.
  • Page 19 TS-431KX/TS-431X3 User Guide Note The preinstalled drive trays come unlocked. Important Ensure the drive tray keys are stored in a safe place. b. Pull the handle to release the tray. c. Pull the tray out. 3. Install a drive on the tray.
  • Page 20 TS-431KX/TS-431X3 User Guide b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray. c. Attach the screws. 4. Load the tray into the bay.

  • Page 21: Replacing Memory Modules

    Lock the tray. 5. Power on the NAS. Replacing Memory Modules Use only QNAP memory modules to maintain system performance and stability. You can purchase QNAP memory modules from authorized resellers. Warning • Observe electrostatic discharge (ESD) procedures to avoid damage to components.
  • Page 22 TS-431KX/TS-431X3 User Guide • Moving fan blades: Keep your hands and other body parts away from moving fan blades. • Other moving components: Keep your hands and other body parts away from other moving components. 1. Power off the NAS.
  • Page 23 TS-431KX/TS-431X3 User Guide Important • Remember the number of each drive. The drive trays will need to be returned to their original bays. 5. Remove the case cover. a. Loosen the screws. Note The case cover screws are longer than other removed screws.
  • Page 24 TS-431KX/TS-431X3 User Guide d. Pull the case cover up until it completely detaches from the chassis. 6. Remove the top and bottom screws on the back of the NAS. 7. Place the NAS on its left side. 8. Remove the 6 screws that connect the drive tray chassis to the NAS.
  • Page 25 TS-431KX/TS-431X3 User Guide 9. Carefully remove the drive tray chassis. Installation and Configuration...
  • Page 26 TS-431KX/TS-431X3 User Guide 10. Remove an existing module. a. Push the retention clips outward simultaneously to release the module. b. Verify that the module has tilted upward and is completely released from the slot. Warning Attempting to remove a module that is not completely released may damage the module and the motherboard.
  • Page 27 TS-431KX/TS-431X3 User Guide Warning • Do not touch the internal components, particularly the metal connectors. • Do not bend the module. 11. Install a new module. a. Align the notch with the ridge in the slot. b. Insert the module into the slot.
  • Page 28 TS-431KX/TS-431X3 User Guide 12. Place the drive tray chassis onto the NAS. a. Line up the SATA connector on the drive tray chassis to the SATA socket on the motherboard. b. Carefully insert the SATA connector into the SATA socket.
  • Page 29 TS-431KX/TS-431X3 User Guide 14. Attach the top and bottom screws on the back of the NAS. 15. Attach the case cover. a. Place the NAS on its left side. b. Align the triangle icon on the case cover with the unlock icon on the chassis.
  • Page 30 TS-431KX/TS-431X3 User Guide e. Attach the screws to the back side of the case. 16. Return drive trays into their original bays. a. Slide the drive tray into the drive bay. b. Push in the handle Installation and Configuration...

  • Page 31: Connecting Usb Expansion Units

    Check the value for Total memory. Connecting USB Expansion Units The TS-431KX and the TS-431X3 supports USB expansion units. For details, please see table below. You can purchase storage expansion accessories from QNAP or an authorized reseller. For details, go to https://shop.qnap.com/.
  • Page 32 TS-431KX/TS-431X3 User Guide Expansion Unit Model Description Required Accessories TR-002 • Uses a USB 3.2 Gen 2 Type-C • USB 3.2 Gen 2 Type-A to interface Type-C cable • Supports SATA drives • USB 3.2 Gen 2 Type-C to Type-C cable TR-004 •...

  • Page 33: Qts Installation

    3. Run Qfinder Pro on a computer that is connected to the same local area network. Note To download Qfinder Pro, go to https://www.qnap.com/utilities. 4. Locate the NAS in the list and then double-click the name or IP address. 5. Perform any of the following actions.

  • Page 34: Installing Qts Using The Cloud Key

    ASCII characters. 8. Click Next. 9. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 10. Click Next. 11. Select Obtain an IP address automatically (DHCP).
  • Page 35 ASCII characters. 11. Click Next. 12. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 13. Click Next. 14. Select Obtain an IP address automatically (DHCP).
  • Page 36 TS-431KX/TS-431X3 User Guide 18. Review the settings. 19. Click Apply. A confirmation message appears. Warning Clicking Confirm deletes all data on the drive before installing QTS. 20. Click Confirm. QTS is installed. Installation and Configuration...

  • Page 37: Basic Operations

    TS-431KX/TS-431X3 User Guide 4. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The NAS powers on. Power off Press and hold the button for 1.5 The NAS powers off.

  • Page 38: Leds

    TS-431KX/TS-431X3 User Guide LEDs LEDs indicate system status and related information when the device is powered on. The following LED information applies only when the drive is correctly installed and when the device is connected to the network or to a host.
  • Page 39 TS-431KX/TS-431X3 User Guide Status Description Orange A read/write error occurred while another device is accessing data. Flashes orange The NAS is being accessed from the network. 10 Gigabit Green The network is operating at 10 Gbps. Ethernet link There is no network connection.

  • Page 40: Usb One Touch Copy Button

    TS-431KX/TS-431X3 User Guide USB One Touch Copy Button The USB One Touch Copy button allows you to copy data backups from a USB device to the NAS or from the NAS to a USB device. This feature supports incremental backups. The NAS only copies files that were modified or added after the last backup.

  • Page 41: Troubleshooting

    TS-431KX/TS-431X3 User Guide 5. Troubleshooting This chapter describes basic troubleshooting information. Hot-swapping Failed Drives The NAS supports hot-swapping of drives in the following situations: • RAID 1: One member drive fails • RAID 5: One member drive fails • RAID 6: One or two member drives fail 1.

  • Page 42: Recovering Unintentionally Removed Healthy Drives

    RAID Recovery Support Maximum Number of Removed Drives Single JBOD RAID 0 RAID 1 RAID 5 RAID 6 RAID 10 Support and Other Resources QNAP provides the following resources: Resource Documentation https://docs.qnap.com Service Portal https://service.qnap.com Downloads https://download.qnap.com Community Forum https://forum.qnap.com...

  • Page 43: Glossary

    Provides various remote access services such as DDNS and myQNAPcloud Link myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QNAP NAS operating system Glossary...

  • Page 44: Limited Warranty

    No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.
  • Page 45 TS-431KX/TS-431X3 User Guide Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are...
  • Page 46 TS-431KX/TS-431X3 User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
  • Page 47 TS-431KX/TS-431X3 User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
  • Page 48 TS-431KX/TS-431X3 User Guide the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
  • Page 49 TS-431KX/TS-431X3 User Guide a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b. Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c.
  • Page 50 TS-431KX/TS-431X3 User Guide An “entity transaction” is a transaction transferring control of an organization, or substantially all assets of one, or subdividing an organization, or merging organizations. If propagation of a covered work results from an entity transaction, each party to that transaction who receives a copy of the work also...
  • Page 51 TS-431KX/TS-431X3 User Guide If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot convey a covered work so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not convey it at all.

  • Page 52: Ce Notice

    • Consult the dealer or an experienced radio/television technician for help. Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.

  • Page 53: Vcci Notice

    TS-431KX/TS-431X3 User Guide VCCI Notice VCCI–B BSMI Notice SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品 可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池...
  • Page 54 TS-431KX/TS-431X3 User Guide 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。 Notices...

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Ts-431x3Ts-431kx-2gTs-431x3-4g

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