QNAP TS-431XeU User Manual
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QNAP TS-431XeU User Manual

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TS-431XeU
User Guide
Document Version: 5
17/06/2020

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Summary of Contents for QNAP TS-431XeU

  • Page 1 TS-431XeU User Guide Document Version: 5 17/06/2020...

  • Page 2: Table Of Contents

    TS-431XeU User Guide Contents 1. Preface About This Guide............................3 Audience...............................3 Document Conventions..........................3 2. Product Overview About TS-431XeU............................4 Hardware Specifications..........................4 Package Contents............................6 Components..............................6 Front Panel............................... 7 Rear Panel..............................7 System Board............................8 Drive Numbering............................9 Safety Information............................9 Installation Requirements........................... 10 Setting Up the NAS.............................10...
  • Page 3 Limited Warranty............................31 Disclaimer..............................31 GNU Public License............................31 FCC Notice..............................39 CE Notice..............................39 SJ/T 11364-2006............................39...

  • Page 4: Preface

    TS-431XeU User Guide 1. Preface About This Guide This guide provides information on the QNAP TS-431XeU NAS and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts.

  • Page 5: Product Overview

    RAM. The NAS provides four hot-swappable SATA 6 Gbps drive bays that support both hard disk drives and solid state drives. The TS-431XeU also includes one 10 GbE SFP+ Ethernet port, two gigabit Ethernet ports, and four USB 3.0 ports.
  • Page 6 • Rail kits are not included with the NAS and must be purchased separately. For details, contact an authorized reseller or go to http://shop.qnap.com. • Information on rail kit installation can be found in the installation guide included in the rail kit package.

  • Page 7: Package Contents

    TS-431XeU User Guide Component TS-431XeU Fans System: 3 x 40 mm Warning To avoid potential injury or damage to components, do not touch the fans while the NAS is connected to a power source. Operating temperature 0˚C to 40˚C (32˚F to 104˚F) Relative humidity •...

  • Page 8: Front Panel

    TS-431XeU User Guide Front Panel Component Component Drive LEDs Status LED Gigabit Ethernet LEDs Power button 10 Gigabit Ethernet LED Rear Panel Component Component Reset button USB 3.0 Type-A ports Maintenance port Kensington security slot Product Overview...

  • Page 9: System Board

    TS-431XeU User Guide Component Component Ethernet port (10 GbE SFP+) Power input Ethernet ports (GbE RJ45) System Board Note The image does not include the case cover. Component Component Memory slot Product Overview...

  • Page 10: Drive Numbering

    TS-431XeU User Guide Drive Numbering Safety Information The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operations. General Instructions • The NAS should be stored in a secure location with restricted access, controlled through the use of a tool, lock and key, or any means of security.

  • Page 11: Installation Requirements

    TS-431XeU User Guide • Dispose of used batteries properly according to local regulations or the instructions of the battery manufacturer. Moving Parts • Moving fan blades: Keep your body parts away from moving fan blades while the device is connected to a power source.
  • Page 12 TS-431XeU User Guide 3. Install the drives. For details, see the following topics: • Installing 3.5-inch Hard Drives • Installing 2.5-inch Hard Drives or Solid State Drives 4. Connect the power cord and all applicable cables. 5. Power on the NAS.

  • Page 13: Installation And Configuration

    This section provides information on installing drives, memory modules, handles, and adding expansion units. Installing Drives The TS-431XeU is compatible with 3.5-inch and 2.5-inch hard drives, and solid state drives. All four drive bays support SSD cache acceleration. Installing 3.5-inch Hard Drives Warning •...
  • Page 14 TS-431XeU User Guide 3. Install a drive on the tray. a. Place the tray on the drive so that the holes on the tray are aligned with those on the drive. b. Attach the screws to lock the drive to the tray.
  • Page 15 TS-431XeU User Guide a. Slide the tray into the bay. b. Push the handle until it is locked into place. 5. Power on the NAS. Installing 2.5-inch Hard Drives or Solid State Drives Warning • Installing a drive deletes all data on the drive.
  • Page 16 TS-431XeU User Guide 3. Install a drive on the tray. a. Place the tray on the drive so that the holes on the tray are aligned with those on the drive. b. Attach the screws to lock the drive to the tray.

  • Page 17: Replacing Memory Modules

    The NAS has one memory slot. You can increase the memory capacity of the NAS by upgrading the memory module. Use only QNAP memory modules to maintain system performance and stability. You can purchase QNAP memory modules from authorized resellers.
  • Page 18 TS-431XeU User Guide 2. Unplug the power cord from the electrical outlet. 3. Disconnect all cables and external attachments. 4. Remove the case cover. a. Remove the screws that secure the case cover to the chassis. b. Pull the case cover up until it completely detaches from the chassis.
  • Page 19 TS-431XeU User Guide Warning Attempting to remove a module that is not completely released may damage the module and the motherboard. c. Hold the module by the edges and then carefully slide it out of the slot. 6. Install a new module.

  • Page 20: Installing Handles

    TS-431XeU User Guide 7. Attach the case cover. a. Slide the case cover down until it completely connects with the chassis. b. Attach the screws that secure the case cover to the chassis. 8. Connect all cables and external attachments.

  • Page 21: Adding Usb Expansion Units

    4. Install a second handle to the other side of the chassis. 5. Power on the NAS. Adding USB Expansion Units The TS-431XeU supports connecting to one or two USB expansion units depending on the model. You can use any of the following configurations. • One UX-1200U-RP unit •...

  • Page 22: Rail Kits

    Rail kits are not included with the NAS and must be purchased separately. For details, contact an authorized reseller or go to http://shop.qnap.com. You can find installation information in the rail kit package. QTS Installation TS-431XeU uses the QNAP QTS operating system. You can install QTS using any of the following methods. Method Description Requirements...

  • Page 23: Installing Qts Using Qfinder Pro

    • Password: Specify an administrator password with 1 to 64 characters. The password supports all ASCII characters. 8. Click Next. 9. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. Installation and Configuration...

  • Page 24: Installing Qts Using The Cloud Key

    1. Power on the NAS. 2. Connect the NAS to the internet. 3. Go to the QNAP Cloud Installation page using one of the following methods: • On your computer, go to http://install.qnap.com/. • Scan the QR code on the NAS using a mobile device.
  • Page 25 ASCII characters. 11. Click Next. 12. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 13. Click Next. 14. Select Obtain an IP address automatically (DHCP).

  • Page 26: Basic Operations

    TS-431XeU User Guide 4. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The NAS powers on. Power off Press and hold the button for 1.5 The NAS powers off.
  • Page 27 TS-431XeU User Guide Status Description Status Flashes green and red • A drive on the NAS is being formatted. alternately 2 times per • The NAS is being initialized. second • The operating system is being updated. • RAID rebuild is in process.

  • Page 28: Audio Alert

    TS-431XeU User Guide Status Description 10 Gigabit LAN Left Green The Ethernet port is connected to a 10 gigabit network. (Rear) Left off The Ethernet port is not connected to a 10 gigabit network. Right Amber The Ethernet port is connected to a network.

  • Page 29: Troubleshooting

    TS-431XeU User Guide 5. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to Locate the NAS If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QTS installation, the drives or data may be faulty.

  • Page 30: Recovering Unintentionally Removed Healthy Drives

    RAID Recovery Support Maximum Number of Removed Drives Single JBOD RAID 0 RAID 1 RAID 5 RAID 6 RAID 10 Support and Other Resources QNAP provides the following resources: Resource Documentation http://docs.qnap.com Helpdesk http://helpdesk.qnap.com Downloads http://download.qnap.com Community Forum http://forum.qnap.com Troubleshooting...

  • Page 31: Glossary

    Provides various remote access services such as DDNS and CloudLink myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder Pro Enables you to locate and access the QNAP NAS devices in your local area network QNAP NAS operating system Glossary...
  • Page 32 No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.
  • Page 33 TS-431XeU User Guide Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are...
  • Page 34 TS-431XeU User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
  • Page 35 TS-431XeU User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
  • Page 36 TS-431XeU User Guide the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
  • Page 37 TS-431XeU User Guide a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b. Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c.
  • Page 38 TS-431XeU User Guide An “entity transaction” is a transaction transferring control of an organization, or substantially all assets of one, or subdividing an organization, or merging organizations. If propagation of a covered work results from an entity transaction, each party to that transaction who receives a copy of the work also...
  • Page 39 TS-431XeU User Guide If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot convey a covered work so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not convey it at all.
  • Page 40 Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment. CE Notice This QNAP NAS complies with CE Compliance Class A.
  • Page 41 TS-431XeU User Guide 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。 Notices...

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