QNAP TVS-472XT User Manual
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QNAP TVS-472XT User Manual

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Document Version: 2
29/06/2020
TVS-x72XT
TVS-472XT
TVS-672XT
TVS-872XT
User Guide

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Summary of Contents for QNAP TVS-472XT

  • Page 1 TVS-x72XT TVS-472XT TVS-672XT TVS-872XT User Guide Document Version: 2 29/06/2020...

  • Page 2: Table Of Contents

    TVS-x72XT User Guide Contents 1. Preface About This Guide............................3 Audience...............................3 Document Conventions..........................3 2. Product Overview About the TVS-x72XT...........................4 Hardware Specifications..........................4 Package Contents............................7 Components..............................7 Front Panel............................... 8 Rear Panel..............................9 System Board............................12 Drive Numbering.............................13 Safety Information............................14 Installation Requirements...........................
  • Page 3 6. Glossary CloudKey..............................52 CloudLink..............................52 myQNAPcloud............................52 myQNAPcloud ID............................52 Qfinder Pro..............................52 QTS................................52 7. Notices Limited Warranty............................53 Disclaimer..............................53 GNU Public License............................53 FCC Notice..............................61 CE Notice..............................61 SJ/T 11364-2006............................62...

  • Page 4: Preface

    TVS-x72XT User Guide 1. Preface About This Guide This guide provides information on the QNAP TVS-x72XT NAS and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts.

  • Page 5: Product Overview

    Hardware Specifications Warning If your QNAP product has hardware defects, return the product to QNAP or a QNAP- authorized service center for maintenance or replacement. Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third-party invalidates the warranty.
  • Page 6 TVS-x72XT User Guide Component TVS-472XT TVS-672XT TVS-872XT Storage Drive bays 4 x 3.5-inch SATA 6 Gbps 6 x 3.5-inch SATA 6 Gbps 8 x 3.5-inch SATA 6 Gbps Drive compatibility • 3.5-inch SATA hard disk drives • 2.5-inch SATA hard disk drives •...
  • Page 7 Monochrome backlit LCD display Buttons • Power • Reset • USB One Touch Copy IR sensor Note The TVS-x72XT supports the QNAP RM-IR004 IR remote control. Dimensions Form factor Tower Dimensions (H x W x D) 188.2 x 199.3 x 279.6 188.2 x 264.3 x 279.6...

  • Page 8: Package Contents

    • Non-condensing relative humidity: 5% to 95% • Wet-bulb temperature: 27˚C (80.6˚F) Security slot Kensington security slot Model specifications are subject to change without prior notice. To see the latest specifications, go to https://www.qnap.com. Package Contents Item Quantity TVS-x72XT NAS...

  • Page 9: Front Panel

    TVS-x72XT User Guide Front Panel TVS-472XT TVS-672XT Product Overview...

  • Page 10: Rear Panel

    LCD panel USB One Touch Copy button Enter button IR sensor Select button M.2 SSD LEDs Drive LEDs USB LED Power button LAN LED USB 3.1 Gen 2 One Touch Copy Type-A port Status LED Rear Panel TVS-472XT Product Overview...
  • Page 11 TVS-x72XT User Guide Component Component Power input USB 3.0 Type-A port System fan Ethernet port (10 GbE RJ45) Ethernet ports (GbE RJ45) Kensington security slot 3.5 mm line-out jack HDMI 2.0 port 3.5 mm dynamic microphone jack PCIe low-profile cover USB 3.1 Gen 2 Type-A port Reset button USB 3.1 Gen 2 Type-C ports...
  • Page 12 TVS-x72XT User Guide TVS-872XT Component Component Kensington security slot USB 3.1 Gen 2 Type-C ports Power input USB 3.0 Type-A port System fan Ethernet port (10 GbE RJ45) System fan HDMI 2.0 port Ethernet ports (GbE RJ45) PCIe full-height cover 3.5 mm line-out jack Reset button 3.5 mm dynamic microphone jack...

  • Page 13: System Board

    TVS-x72XT User Guide System Board Note This image does not show the chassis. Component Component PCIe 3.0 x 16 slot M.2 SSD slot 1 Note A Thunderbolt™ 3 expansion card is preinstalled in this slot. PCIe 3.0 x 4 slot Memory slot 1 M.2 SSD slot 2 Memory slot 2...

  • Page 14: Drive Numbering

    TVS-x72XT User Guide Drive Numbering TVS-472XT TVS-672XT Product Overview...

  • Page 15: Safety Information

    TVS-x72XT User Guide TVS-872XT Safety Information The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operations. General Instructions • The device should be stored in a secure location with restricted access, controlled through the use of a tool, lock and key, or any means of security.

  • Page 16: Installation Requirements

    • Flat, anti-static surface without exposure to direct sunlight, liquids, or chemicals Hardware and peripherals • Storage drives For details on compatible drives, go to https://www.qnap.com/ compatibility/. • Network cable Tools • Phillips #1 or #2 screwdriver • Anti-static wrist strap...
  • Page 17 TVS-x72XT User Guide 3. Connect the power cord and all applicable cables. 4. Power on the NAS. 5. Install QTS. For details, see Installation. 6. Log on to QTS. Product Overview...

  • Page 18: Installation And Configuration

    TVS-x72XT User Guide 3. Installation and Configuration This chapter provides specific hardware and firmware installation and configuration steps. Hardware Installation This section provides information on installing drives and expansion cards and replacing memory modules. Drive Installation The TVS-x72XT is compatible with 3.5-inch and 2.5-inch hard drives, 2.5-inch solid-state drives, and M.2 solid-state drives.
  • Page 19 TVS-x72XT User Guide b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray. c. Attach the fastening panels. d. Optional: Attach the screws to further secure the drive. Installation and Configuration...
  • Page 20 TVS-x72XT User Guide Important QNAP recommends attaching the screws to the drive trays when transporting the NAS. 4. Load the tray into the drive bay. a. Insert the tray into the bay. b. Push the handle. c. Slide the lock up.
  • Page 21 TVS-x72XT User Guide Installing 2.5-inch Drives on 3.5-inch Trays Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components. 1. Power off the NAS. 2. Remove the drive tray. a.
  • Page 22 TVS-x72XT User Guide b. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray. c. Attach the screws. 4. Load the tray into the drive bay. a.
  • Page 23 Note • The TVS-x72XT has two M.2 SSD slots. For a list of compatible M.2 SSDs, go to https://www.qnap.com/compatibility. • QNAP recommends installing heatsinks on M.2 SSD controllers to enhance cooling efficiency and ensure consistent performance. Installation and Configuration...
  • Page 24 TVS-x72XT User Guide • Before installing non-QNAP heatsinks, ensure that they are of the appropriate size and shape. 1. Power off the NAS. 2. Disconnect the power cord from the electrical outlet. 3. Disconnect all cables and external attachments. 4. Remove the case cover.
  • Page 25 TVS-x72XT User Guide c. Install the heatsink on the controller. 7. Install the M.2 SSD. a. Pull out the pushpin. Installation and Configuration...
  • Page 26 TVS-x72XT User Guide b. Insert the M.2 SSD. c. Insert the pushpin to secure the drive. Installation and Configuration...
  • Page 27 TVS-x72XT User Guide 8. Place the NAS in its normal upright position. 9. Attach the case cover. a. Slide the cover down until it is completely connected to the chassis. b. Slide the cover forward. c. Attach the screws to the back of the NAS. 10.

  • Page 28: Expansion Card Installation

    • Other moving components: Keep your hands and other body parts away from other moving components. 1. Check the expansion cards and brackets supported by your model on the QNAP website. a. Go to www.qnap.com/compatibility. b. Click Search by NAS.
  • Page 29 TVS-x72XT User Guide b. Slide the cover back. c. Lift the cover until it is completely detached from the chassis. 6. Remove the power supply unit. Warning To avoid potential injury or damage to components, ensure that the drives and other internal system components have cooled before touching them.
  • Page 30 TVS-x72XT User Guide 7. Remove the PCIe slot cover. a. Remove the screw that secures the cover to the chassis. b. Pull the cover away from the slot. 8. Install the expansion card. a. Hold the edges of the expansion card and carefully insert it into the slot. b.
  • Page 31 TVS-x72XT User Guide 9. Install the power supply unit. a. Install the unit on the chassis. b. Attach the screws that secure the unit to the chassis. Installation and Configuration...
  • Page 32 TVS-x72XT User Guide c. Connect the power supply cables. 10. Attach the case cover. a. Slide the cover down until it is completely connected to the chassis. b. Slide the cover forward. c. Attach the screws to the back of the NAS. 11.
  • Page 33 • Other moving components: Keep your hands and other body parts away from other moving components. 1. Check the expansion cards and brackets supported by your model on the QNAP website. a. Go to www.qnap.com/compatibility. b. Click Search by NAS.
  • Page 34 TVS-x72XT User Guide 6. Remove the PCIe slot cover. a. Remove the screw that secures the cover to the chassis. b. Pull the cover away from the slot. 7. Install the expansion card. a. Hold the edges of the expansion card and carefully insert it into the slot. b.
  • Page 35 TVS-x72XT User Guide 8. Attach the case cover. a. Slide the cover down until it is completely connected to the chassis. b. Slide the cover forward. c. Attach the screws to the back of the NAS. 9. Connect all cables and external attachments. 10.

  • Page 36: Replacing Memory Modules

    The TVS-x72XT has two memory slots. You can increase the memory capacity of the NAS by upgrading the memory modules. When using two modules, use only QNAP modules of the same type and capacity to maintain system performance and stability. You can purchase QNAP memory modules from authorized resellers.
  • Page 37 TVS-x72XT User Guide 5. Position the NAS on its right side. 6. Remove an existing module. a. Push the retention clips outward simultaneously to release the module. b. Verify that the module has tilted upward and is completely released from the slot. Attempting to remove a module that is not completely released may damage the module and the motherboard.
  • Page 38 TVS-x72XT User Guide 7. Install a new module. a. Align the notch with the ridge in the slot. b. Insert the module. c. Verify that the metal connectors are fully inserted. d. Carefully press down on the module until the retention clips lock the module into place. 8.

  • Page 39: Qts Installation

    Go to Control Panel > System > System Status > Hardware Information . c. Check the value for Total memory. QTS Installation The TVS-x72XT uses the QNAP QTS operating system. You can install QTS using any of the following methods. Method...

  • Page 40: Installing Qts Using Qfinder Pro

    3. Run Qfinder Pro on a computer that is connected to the same local area network. Note To download Qfinder Pro, go to https://www.qnap.com/utilities. 4. Locate the NAS in the list and then double-click the name or IP address. The Smart Installation Guide opens in the default web browser.

  • Page 41: Installing Qts Using The Cloud Key

    TVS-x72XT User Guide QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 9. Click Next. 10. Select Obtain an IP address automatically (DHCP). 11. Click Next. 12. Select the types of devices that you will use to access shared folders on the NAS.

  • Page 42: Installing Qts Using An Hdmi Connection

    Installing QTS deletes all data on the drives. Back up your data before proceeding. 1. Connect an HDMI display to the NAS. 2. Connect a USB keyboard to the NAS or prepare the QNAP IR remote control (not available on all models).
  • Page 43 TVS-x72XT User Guide 3. Power on the NAS. The Welcome screen of the Smart Installation Guide appears. 4. Select Start Smart Installation Guide. 5. Select No, skip this process. Enabling the multimedia functions allows you to install multimedia applications after configuring the disks in Storage &...

  • Page 44: Basic Operations

    TVS-x72XT User Guide 4. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The NAS powers on. Power off Press and hold the button for 1.5 The NAS powers off. seconds.

  • Page 45: Lcd Panel

    TVS-x72XT User Guide LCD Panel The LCD panel allows you to perform the following operations: • Restart and power off the NAS • Configure or change the LCD panel password • View and configure network settings • View information on the system, physical disks, and volumes Viewing TCP/IP Settings You can view the following settings for each network adapter on the NAS: •...

  • Page 46: Viewing Drive Information

    TVS-x72XT User Guide 3. Press and hold Enter. The panel displays the IP address of the first network adapter. 4. Press Select repeatedly until the panel displays Enter Network Settings. 5. Press and hold Enter. The panel displays the configurable network settings. 6.

  • Page 47: Viewing System Information

    TVS-x72XT User Guide Viewing System Information The LCD panel can display the CPU temperature, system temperature, and system fan speed. 1. Press Enter or Select. The panel displays the NAS name and QTS version. 2. Press and hold Enter for two seconds. The panel displays Main Menu 1.

  • Page 48: Lcd Error Messages

    TVS-x72XT User Guide 5. Select Yes by pressing and holding Enter. The New Password screen appears. 6. Press Select and Enter to specify a new password. • Specify a password with 1 to 8 characters. The password can only contain numbers (0 to 9). •...
  • Page 49 TVS-x72XT User Guide Status Description System Status Flashes green and red • The drive is being formatted. alternately every 0.5 • The NAS is being initialized. seconds • The operating system is being updated. • RAID rebuilding is in progress. •...

  • Page 50: Audio Alert

    TVS-x72XT User Guide Status Description Flashes blue every 0.5 sec • A USB device (connected to the front USB port) is detected. • A USB device (connected to the front USB port) is being removed from the NAS. • A USB device (connected to the front USB port of the NAS) is being accessed.

  • Page 51: Troubleshooting

    10. Go to Main Menu > Storage & Snapshots > Storage > Storage/Snapshots . 11. Locate the volume that contains the new drive and then verify that the status is Rebuilding. Support and Other Resources QNAP provides the following resources: Troubleshooting...
  • Page 52 TVS-x72XT User Guide Resource Documentation http://docs.qnap.com Helpdesk http://helpdesk.qnap.com Downloads http://download.qnap.com Community Forum http://forum.qnap.com Troubleshooting...

  • Page 53: Glossary

    Provides various remote access services such as DDNS and CloudLink myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder Pro Enables you to locate and access the QNAP NAS devices in your local area network QNAP NAS operating system Glossary...

  • Page 54: Notices

    No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.
  • Page 55 TVS-x72XT User Guide Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for them if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs, and that you know you can do these things.
  • Page 56 TVS-x72XT User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
  • Page 57 TVS-x72XT User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
  • Page 58 TVS-x72XT User Guide the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
  • Page 59 TVS-x72XT User Guide a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b. Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c.
  • Page 60 TVS-x72XT User Guide An “entity transaction” is a transaction transferring control of an organization, or substantially all assets of one, or subdividing an organization, or merging organizations. If propagation of a covered work results from an entity transaction, each party to that transaction who receives a copy of the work also receives whatever licenses to the work the party's predecessor in interest had or could give under the previous paragraph, plus a right to possession of the Corresponding Source of the work from the predecessor in interest, if the predecessor has it or can get it with reasonable efforts.
  • Page 61 TVS-x72XT User Guide If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot convey a covered work so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not convey it at all.

  • Page 62: Fcc Notice

    • Consult the dealer or an experienced radio/television technician for help. Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.

  • Page 63: Sj/T 11364-2006

    TVS-x72XT User Guide SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品 可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。 Notices...

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