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VioStor-2008/ 2012
Network Video Recorder
User Manual
Version: 1.0.0
©Copyright 2009. QNAP Systems, Inc. All Rights Reserved

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Table of Contents
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Summary of Contents for QNAP VioStor-2008

  • Page 1 VioStor-2008/ 2012 Network Video Recorder User Manual Version: 1.0.0 ©Copyright 2009. QNAP Systems, Inc. All Rights Reserved...
  • Page 2 LIMITED WARRANTY In no event shall the liability of QNAP Systems, Inc. (QNAP) exceed the price paid for the product from direct, indirect, special, incidental, or consequential software, or its documentation. QNAP makes no warranty or representation, expressed, implied,...
  • Page 3: Important Notice

    Important Notice Reading instruction Please read the safety warnings and user manual carefully before using this product. Power supply This product can only be used with the power supply provided by the manufacturer. Service Please contact qualified technicians for any technical enquires. Do not repair this product by yourself to avoid any voltage danger and other risks caused by opening this product cover.
  • Page 4: Table Of Contents

    Table of Contents Table of Contents ..................4   Safety Warning ..................7   Chapter 1. Introduction ................. 8     Overview ................... 8     Features ..................8     System Architecture ..............11     Package Contents ..............13  ...
  • Page 5 5.3.4 Host Access Control ............57     5.3.5 Protocol Management ............58     5.3.6 View Network Settings ............59     Device Configuration ..............60     5.4.1 SATA Disk ................. 60     5.4.2 RAID Management Tool ............62  ...
  • Page 6 Mirrored Disk Hot Swapping ............90     Chapter 7. Troubleshooting ..............91     Appendix A Hard Disk Recommendation List ......... 94     Appendix B Dynamic Domain Name Registration ........95     Appendix C Product Specifications ............98  ...
  • Page 7: Safety Warning

    Safety Warning This product can operate normally in the temperature of 0ºC ~40ºC and relative humidity of 0%~90%. Please make sure the environment is well-ventilated. The power cord and devices connected to this product must provide correct supply voltage. Do not place this product in direct sunlight or near chemicals. Make sure the temperature and humidity of the environment are in optimized level.
  • Page 8: Chapter 1. Introduction

    Chapter 1. Introduction Overview Thank you for choosing VioStor-2008/ 2012 Network Video Recorder (hereafter referred to as VioStor). VioStor is a dedicated network storage device for storing the recordings of network cameras actively. It integrates the advanced recording functions of popular network cameras into a user-friendly web UI. VioStor can record video actively from various IP cameras located in local or remote sites instead of running complex software on a personal computer.
  • Page 9 High Performance Video recording frame rate*: VioStor-2008: Up to 240 frames at D1 (720x480) or VGA (640x480) VioStor-2012: Up to 360 frames at D1 (720x480) or VGA (640x480) * Real performance may vary according to the camera model and installed...
  • Page 10 FTP server Web File Management (HTTP) For more information of VioStor designs and specifications, please refer to Appendix...
  • Page 11: System Architecture

    System Architecture The following illustrations show how VioStor can be applied in different network environment. Network Surveillance Installation for SOHO and SMB Remote monitoring and playback over the Internet...
  • Page 12 Central surveillance deployment for international enterprise...
  • Page 13: Package Contents

    Package Contents Please check that your VioStor package contains all the following items: VioStor Network Video Adaptor Power cord Recorder CD-ROM Quick Installation Flat head screws x 8 Guide Ethernet cable x 2 Hard disk lock...
  • Page 14: Hardware Illustration

    Hardware Illustration 1. One touch auto video backup button 2. USB 2.0 3. LED Indicators: HDD1, HDD2, LAN & eSATA 4. Power button 5. Power Connector 6. Giga LAN x 2 7. USB 2.0 x 2 8. Password & Network Settings Reset Button 9.
  • Page 15: Chapter 2. Install Viostor

    Chapter 2. Install VioStor Pre-installation Notice Before installing VioStor, please make sure the following items are ready: Network connection devices Network cameras are configured The computer for configuring VioStor and connection 1~2 hard disks 1 slotted screwdriver Personal Computer Requirements For better system performance, your computer should at least fulfill the following requirements: CPU:...
  • Page 16 Security Setting of Web Browser Please make sure the security level of the IE browser in Internet Options is set to Medium or lower.
  • Page 17: Install Hardware

    Before you start to use VioStor, please install the hardware and configure the system. Install Hardware Please follow the steps below to install the hardware: Install the hard disk(s). Connect the network cable and power cord. Turn on the power. Take out the disk trays.
  • Page 18 Insert the disk trays to the VioStor and push the disk trays to the end. Connect the network cable. Connect the power cord and plug in the power cord to the socket. Turn on the server. The server beeps once. Wait for one minute until the server beeps another time.
  • Page 19: System Configuration

    Execute the product CD, the following menu will be shown. Select “Install QNAP Finder”. Follow screen instructions to install QNAP Finder. QNAP Finder will run automatically then. If you are using Windows XP SP2 or later, the following screen will be shown. Please select “Unblock”.
  • Page 20 Execute Quick Setup QNAP Finder will detect the VioStor in the network and ask if you want to perform quick setup. Click Yes to continue. Note: If VioStor is not found, click Refresh to try again. You must enter the administrator name and password to perform quick setup.
  • Page 21 The first page of the Quick Setup Wizard will be shown. Click Next to continue and complete the configuration. Note: Please make sure all the network cameras are configured and connected to the network. VioStor will restart after changing the settings. When quick setup is completed, click Finish to continue.
  • Page 22 Connect to VioStor After finishing quick setup, you will return to the main screen of QNAP Finder. Select a VioStor on the menu and double click the server name to enter the monitoring screen. You must enter a correct user name and password to access the server. Then...
  • Page 23 The first time you connect to the server, please install ActiveX. Follow the instruction to install ActiveX. When the live video is displayed and the recording indicator is shown, you have successfully installed VioStor.
  • Page 24: Chapter 3. Start To Use Viostor

    Connect to VioStor Follow the steps below to connect to VioStor monitoring page: Open an IE browser and enter the IP address of VioStor. Or execute the QNAP Finder shortcut on the Desktop. When the following screen is shown, double click the name of VioStor.
  • Page 25 Enter the user name and password to login VioStor. Default User name: admin Default Password: admin To view VioStor live video, you must install the VioStor ActiveX control first. Follow browser's instructions to install it.
  • Page 26: Monitoring Page

    Monitoring Page When you have successfully logged in VioStor, the monitoring page will be shown. Select the display language. You can view the live video from cameras, view E-map and storage status, adjust display mode, enable manual recording, take snapshot etc.
  • Page 27 notification and snapshot folder. Playback: Enter recording playback page. The administrator can assign user’s right to access this page. Help: View on-line help of using VioStor. Logout: Logout monitoring page. Snapshot: Take a snapshot on the selected camera. When the picture is shown, right click the picture to save it to the computer.
  • Page 28 clicking the number buttons. To configure the preset positions of the camera, please refer to the user manual of the camera. Recording storage status: Display storage percentage and free space. Note: Starting and stopping manual recording will not influent scheduled or alarm recording.
  • Page 29: Live Video Window

    3.2.1 Live Video Window If the camera is properly configured, you can see the current video from the remote network camera within live video window. If your camera supports pan and tilt functions, you can click on the video window directly to adjust the viewing angle.
  • Page 30 Camera Status The camera status is indicated by the icons shown below: Icon Camera Status Scheduled or continuous recording in process This camera support audio function This camera support PT function Manual recording is enabled Alarm input 1 of the camera is triggered and recording is in process Alarm input 2 of the camera is triggered and recording is in process Alarm input 3 of the camera is triggered and recording is in process Recording for motion detection is in process...
  • Page 31: Display Mode

    3.2.2 Display Mode By changing display mode, you can easily adjust the visual effects when viewing video of single or multiple cameras. Single channel mode Picture-in-Picture mode 4-channel mode 6-channel mode 8-channel mode 9-channel mode 10-channel mode Multi-channel mode Adjust window size Sequential mode Full screen 3.2.3...
  • Page 32: Multi-Server Monitoring

    Click "Server List" on the live view page. A. Click "Auto Detect" to search for the QNAP NVR in the LAN and add the server to the server list. B. Click "Add" to add the QNAP NVR to the server list.
  • Page 33: Chapter 4. Playback Video Files

    Chapter 4. Playback Video Files To playback recording video of VioStor is very easy to use. VioStor provides an intuitive web interface to search and play recording files, no extra software installation is necessary. In addition, you can use network file services to access the recorded video files directly.
  • Page 34 Connect to Server for Playback Click "Play by Time" The following dialog will be displayed. Configure servers: Add: Add a server. Modify: Modify a server. Remove: Remove a server. Auto: Auto-search servers. Default settings: Enter the default user name and password for all newly added servers.
  • Page 35 Quad-view Playback Quad-view playback allows you to find the video more quickly. You can check the video of four different cameras or time periods simultaneously. VioStor provides the Express Quad View Playback for your convenience. You can either divide the selected time equally into four playback views or load four consecutive cameras to play.
  • Page 36 Express Quad View Playback Play the video files recorded by four IP cameras simultaneously.
  • Page 37 Play the Video Files Click "Add files" Browse and select the files to play. The playlist will be shown. Click "Play" to start playing.
  • Page 38: Access Recordings Via Network File Service

    Access Recordings via Network File Service VioStor provides the following three network file services for users to access the recorded video files on VioStor: Windows Network Neighborhood (SMB/CIFS) Web File Manager (HTTP) FTP Server (FTP) Note: 1. To access the video file by these protocols, you must enter the user name and password with the administrator access right.
  • Page 39: Windows Network Neighborhood (Smb/Cifs)

    4.2.1 Windows Network Neighborhood (SMB/CIFS) You can access recorded files through SMB/CIFS protocol, which is popularly used in Windows system. You can connect to the recording folder by either: In Web Playback Interface, click button. In Windows XP, run “\\viostor_ip_address\” from Start menu. For example, from Start button and click Run, then enter and run “\\192.168.1.201\”...
  • Page 40: Ftp Server (Ftp)

    4.2.3 FTP Server (FTP) You can access recorded files through FTP protocol by either: In Web Playback Interface, click button. In Windows Internet Explorer, enter the following address “ftp://username:password@viostor_ip_address/” to connect. For example, enter “ftp://admin:admin@192.168.1.201/” if the IP address of your VioStor is 192.168.1.201.
  • Page 41: Chapter 5. System Administration

    Chapter 5. System Administration To login VioStor system configuration page, please login the monitoring page as an administrator and click The System Administration home page will be open as below. An intuitive user interface is provided for the users to view the monitoring screens, connection and recording status, and network bandwidth.
  • Page 42 If the system is not configured yet, the Quick Configuration page will be open to guide you through the setup steps first. If there are questions, click on the help button on the top right hand corner. The functions of the buttons are described below: Return to monitoring page Playback recorded video View On-line help...
  • Page 43: Quick Configuration

    Quick Configuration Please follow the instructions on the web page to configure VioStor. Note: All changes to the settings will be effective only when the last step is applied. Step 1. Enter the server name. Step 2. Change the administrator password or select to use the original password. Step 3.
  • Page 44 Step 4. Enter the IP address, subnet mask and default gateway of the server. Step 5. Select the disk configuration to initialize the disk volume for the first time configuration. All data on the disk(s) will be deleted.
  • Page 45 Step 6. Initialize IP camera setting. Select the camera model; enter the camera name and IP address of the camera, and the user name and password to login the camera. You can also enable or disable recording on each camera, test connection to the cameras and then click Save to apply the changes.
  • Page 46 After completing the settings, click Start Installation to apply the changes and initialize the system. Congratulations! Quick configuration is completed and you can start to use VioStor. Click Start Monitoring to view the live video from the cameras or click Close to return to the system administration home page.
  • Page 47: System Settings

    System Settings You can configure basic system settings including server name, date & time, and view the system settings. 5.2.1 Server Name Enter the name of VioStor. The server name can be 14 characters long at maximum, which supports alphabets, numbers, and hyphen (-). The server does not accept names with space or names in pure number.
  • Page 48 Synchronize with an Internet time server automatically You can enable this option to update the date and time of the system automatically with specified NTP (Network Time Protocol) server. Enter the IP address or domain name of the NTP server, e.g. time.nist.gov, time.windows.com. Then enter the time interval for adjusting the time.
  • Page 49: View System Settings

    5.2.3 View System Settings You can view all current system settings, e.g. server name, on this page.
  • Page 50: Network Settings

    Network Settings You can configure WAN and LAN settings, DDNS service, file service, host access control and view network settings in this section. 5.3.1 TCP/IP Configuration...
  • Page 51 Configuration of Network Interfaces Failover (Default) Failover refers to the capability of switching over the network transfer port to the redundant port automatically when the primary one fails due to hardware or connection error to avoid network disconnection. When the primary network port resumes to work, the network transfer will be switched back to that port automatically.
  • Page 52 Load balancing Load balancing enables the network resources to spread between two or more network interfaces to optimize network transfer and enhance system performance. It operates on layer 3 protocol (IP, NCP IPX) only. Multicast/ broadcast and other non-routable protocols, e.g. NetBEUI, can only be transferred via the main network port.
  • Page 53 Standalone The standalone option allows you to assign different IP settings for each network port. The VioStor can be accessed by different workgroups in two different subnets. However, when this function is enabled, failover does not work. You can only enable DHCP server for the primary network port (LAN 1).
  • Page 54 Network Transfer Rate You can select auto-negotiation (default), 1000 Mbps, or 100 Mbps. It is recommended to use the default setting that the server will determine network speed automatically. Obtain IP address settings automatically via DHCP If your network supports DHCP, VioStor will use DHCP protocol to retrieve the IP address and related information automatically.
  • Page 55: Ddns (Dynamic Domain Name) Service

    5.3.2 DDNS (Dynamic Domain Name) Service DDNS service enables users to connect VioStor via domain name directly. There is no need to know the real IP address of the server. To enable DDNS service, you have to register a DDNS account from a DDNS provider. Please refer to Appendix Note: VioStor currently supports the DDNS service provided by: DynDNS (http://www.dyndns.org/)
  • Page 56: File Services

    5.3.3 File Services You can enable SMB/ CIFS file service, Web File Manager and FTP service to access the recorded video files. These settings are enabled by default. If your VioStor is installed behind the router, you could enable FTP port mapping, so that users from external network can access VioStor via FTP (please refer Appendix Passive FTP Port Range...
  • Page 57: Host Access Control

    5.3.4 Host Access Control Specify the connections to be allowed and denied to access VioStor. Choose one of the following options to restrict access from a network or an IP address (host) to the server: Allow all connections (Default setting) Allow connection from all hosts to the server.
  • Page 58: Protocol Management

    5.3.5 Protocol Management To assign a specific port for accessing the VioStor via the web browser, please enable the option “Specify HTTP port number” and enter the port number. The default setting is 80. RTP (Real-time Transfer Protocol) is a standardized packet format for delivering real-time audio and video data of network cameras over the Internet.
  • Page 59: View Network Settings

    5.3.6 View Network Settings You can view current network settings and status of VioStor in this section.
  • Page 60: Device Configuration

    Device Configuration You can configure SATA disk, USB disk, and UPS settings in this section. 5.4.1 SATA Disk This page shows the model, size and current status of the disk(s) installed on VioStor. You can format and check disks, and scan bad blocks on the disks. When the SATA disks are formatted, VioStor will create the following default share folders: record_nvr: The folder for saving regular recording files record_nvr_alarm: The folder for alarm recording...
  • Page 61 You can create the disk volume of the following type: Single Disk Volume Each disk will be used as a standalone disk. However, if a disk is damaged, all data will be lost. Note: If there is only one hard disk, please install it in the tray of HDD1. RAID 1 Mirroring Disk Volume RAID 1 (mirroring disk) protects your data by automatically backing up the contents of one drive onto the second drive of a mirrored pair.
  • Page 62: Raid Management Tool

    5.4.2 RAID Management Tool RAID management tool allows you to carry out capacity expansion, RAID migration, or spare drive configuration with the original drive data reserved. Expand capacity This function enables drive capacity expansion by replacing the drives in a configuration one by one.
  • Page 63: Usb Disk

    5.4.3 USB Disk VioStor supports USB disks for backup storage. Connect the USB device to the USB port of the server, when the device is successfully detected, the details will be shown on this page.
  • Page 64: Ups

    UPS Model Select the UPS model on the list. If your UPS is not available on the list, please contact the distributor or the technical support of QNAP. IP Address of UPS If you select “APC UPS with SNMP Management”, please enter the IP address of the UPS.
  • Page 65: User Management

    User Management The server can be accessed by multiple users. For easier management and better control of users’ access right, you have to organize users, user groups and their access right control. Note: The server supports up to 32 users (including system default users). You can create new users when necessary.
  • Page 66: Create User

    5.5.1 Create user User Name The user name cannot be pure number. It must not exceed 32 characters. It is case-insensitive and supports double-byte characters, such as Chinese, Japanese, and Korean except: " / \ [ ] : ; | = , + * ? < > ` ' Password The password is case-sensitive and can be 16 characters long at maximum.
  • Page 67: Edit User

    5.5.2 Edit User Select a user on the list and click Edit. You can change the password, assign system administration and camera access control. However, the user name cannot be changed. 5.5.3 Delete User To delete a user, select a user on the list and click Delete. Click OK to confirm.
  • Page 68: Camera Settings

    Camera Settings You can configure network camera, recording, schedule, alarm, and advanced settings. 5.6.1 Camera Configuration Please follow the steps below to configure the network cameras. Select a camera number. Select the camera brand. Select the camera model. Enter the camera name. Enter the IP address or domain name of the camera.
  • Page 69: Recording Settings

    All the settings will not take effect until you click Apply button. When applying changes, recording operation will stop for a while (maximum 1 minute) and then restart. Click “Search” to search for the IP cameras in the local network. Select a channel for the camera and click “Add”...
  • Page 70 Estimated storage space for recording: The number of estimated storage space for recording is only for reference. The actual space consumed depends on the network environment and camera performance. Manual recording: To allow manual activation and deactivation of manual recording function on monitoring page, enable this option. Note: Starting and stopping manual recording will not influent scheduled or alarm recording tasks.
  • Page 71: Schedule Settings

    5.6.3 Schedule Settings You can select continuous recording or scheduled recording. The default setting is continuous recording. To set up a recording schedule, please select a camera number on the list. Then select the date and time and click Add. Click Apply to add the setting for the camera or click Apply to all cameras to apply to setting to all cameras.
  • Page 72: Alarm Settings

    5.6.4 Alarm Settings You can enable alarm recording of the cameras. Recording will be triggered by alarm input of the camera or motion detected by the camera. When you enable the option “Activate alarm recording only on selected schedule”, alarm recording will be activated only when alarm input is triggered or motion is detected within the preset schedule.
  • Page 73: Advanced Settings

    5.6.5 Advanced Settings You can configure advanced recording settings in this section. Maximum period for each recording file: Configure the maximum length of each recording file (maximum 15 min). When the available storage is less than …GB: Select the action to take when the available storage is less than the preset level.
  • Page 74 Pre/Post Alarm Recordings Start recording video …second(s) before the event occurs: Enter the number of seconds to start recording before an event occurs. Stop video recording …second(s) after the event ends: Enter the number of seconds to stop recording after an event ends. The maximum number of seconds for the above settings is 300, i.e.
  • Page 75: System Tools

    System Tools System Tools enable you to optimize the system maintenance and management. You can set alert notification, restart or shut down the server, configure hardware settings, system update, back up/ restore/ reset settings, set E-map and do ping test. 5.7.1 Alert Notification Enter the e-mail address of the administrator and the IP address of the SMTP server.
  • Page 76: Restart/ Shut Down

    5.7.2 Restart/ Shut Down Follow the steps below to restart or shut down the server. Enter the administration page and select Restart/ Shutdown in System Tools. Click Restart to reboot the server or Shut Down to turn off the server. 5.7.3 Hardware Settings You can enable or disable the hardware functions of the server.
  • Page 77 Enable configuration reset switch By enabling this option, you can press the reset button for 5 seconds to reset the administrator password and system settings to default. Note: The configuration reset switch is enabled by default. When this option is disabled, please make sure you have kept your password safely.
  • Page 78: System Update

    Failed to do so may cause the system unable to start up. Note: If the system is running properly, you do not need to update the firmware. QNAP is not responsible for any forms of data loss caused by improper or illegal system update.
  • Page 79: Backup/ Restore/ Reset Settings

    5.7.5 Backup/ Restore/ Reset Settings To backup all settings, including user accounts, server name and network configuration etc., click Backup and select to open or save the setting file. To restore all settings, click Browse to select a previously saved setting file and click Restore to confirm.
  • Page 80: Remote Replication

    Remote Replication You can use the remote replication feature to copy the recording data of the local VioStor to a remote QNAP network attached storage (NAS, TS-209). The remote QNAP NAS is hereafter referred to as “the remote storage device”.
  • Page 81 Configure the backup data, remote backup server settings, and backup schedule of the remote storage device in sequential order. Enable remote replication (support multiple choices) In the above example, the system only copies the alarm recording data of the latest 3 days to the remote storage device.
  • Page 82 Configure your remote storage server Note: It is recommended to execute the “Remote host testing” function to verify the connection to the remote storage device is successful. Configure the remote replication schedule For example, to enable the system to copy recording data automatically to remote storage device at 01:15 every Monday, please do the following: Check the box “Replication Schedule”, select “Weekly”, enter 01 Hour: 15 minute, and select “Monday”.
  • Page 83 When the above options are all checked, the system executes remote replication immediately. It first judges if there are extra files on the remote location that are different from the local source. If yes, the extra files will be removed. After that, the system executes recording data backup and verifies if the free space of the internal hard disk drive is less than 4GB.
  • Page 84: Hard Disk Smart

    5.7.7 Hard Disk SMART This page enables users to monitor hard drive health, temperature, and usage status by the hard disk S.M.A.R.T. mechanism. Select the hard drive and you can view the following information by clicking the corresponding buttons. Field Description Summary Displays the hard drive smart summary and the latest test...
  • Page 85: E-Map

    5.7.8 E-map You can upload an E-map to VioStor to illustrate the location of the cameras. To upload an E-map, click Browse… and select the E-map file. Then click Upload. You can change the caption for the E-map and click Apply. After uploading the E-map, click Test to view the map.
  • Page 86: Logs & Statistics

    Logs & Statistics 5.8.1 Event Logs The server can store thousands of recent event logs, including warning, error, and information messages. In case of system malfunction, event logs (only in English) can be retrieved to analyze system problems. Click “Save” to save the logs as csv file. Click “Delete” to clear all logs. 5.8.2 Surveillance Logs This page shows the surveillance logs such as camera connection, motion detection,...
  • Page 87: On-Line Users List

    5.8.3 On-line Users List This page shows the information of the currently active users, e.g. the user name, IP address, and login time. 5.8.4 Historical Users List This page shows the information of the users who have logged in the system including the user name, IP address, login time, and the services they have accessed etc.
  • Page 88: System Connection Logs

    5.8.5 System Connection Logs The logs of connections to the server via samba, FTP, AFP, HTTP, HTTPS, Telnet, and SSH are recorded in this page. You can select to start or stop logging. The file transfer performance can be slightly affected by enabling the event logging.
  • Page 89: Chapter 6. System Maintenance

    Chapter 6. System Maintenance This section provides a general overview on system maintenance. Reset Administrator Password and Network Settings To reset the administrator password and network settings, press the reset button of the server for five seconds. A beep sound will be heard. After resetting the system, you can login the server with the default user name and password: Default user name: admin...
  • Page 90: Power Outage Or Abnormal Shutdown

    Power Outage or Abnormal Shutdown In case of power outage or improper shutdown of the server, the server will resume to the state before it is shut down. If your server does not function properly after restart, please do the following: If the system configuration is lost, configure the system again.
  • Page 91: Chapter 7. Troubleshooting

    Chapter 7. Troubleshooting The monitoring screen did not display. Please check the following: Check if you have installed ActiveX when logging in the monitoring page. Set the security level to “Medium” or lower in Internet Options of IE browser. Make sure VioStor is turned on and the network is correctly connected. The IP address of VioStor does not conflict with other devices in the same subnet.
  • Page 92 Note: If you have updated the configurations of VioStor, recording will be stopped temporarily and restart again shortly. I cannot login the administration page. Please check if you have the administrator authority. Only administrators are allowed to login VioStor. The live video is not clear or smooth sometimes. The image quality may be restricted and interfered by the actual network traffic.
  • Page 93 Check if VioStor is turned on. Check the network connection of the computer and VioStor. Refresh QNAP Finder and check the IP address of VioStor. Make sure you have turned off all firewall software on your computer. 11. The changes to the system configurations cannot take effect.
  • Page 94: Appendix A Hard Disk Recommendation List

    This product works with 3.5" SATA hard disk drives from major hard disk brands. For the HDD compatibility list, please visit http://www.qnapsecurity.com/. Note: QNAP disclaims any responsibility for product damage/ malfunction or data loss/ recovery due to misuse or improper installation of hard disks in any occasions for any reasons.
  • Page 95: Appendix B Dynamic Domain Name Registration

    Appendix B Dynamic Domain Name Registration VioStor supports DDNS service provided by DynDNS. You can go to DynDNS website http://www.dyndns.org/ to register a dynamic domain name. Configure and activate DDNS service to enable the Internet users to access your VioStor via this dynamic domain name. When the ISP assigns a new WAN IP address, VioStor will update the new address to the DynDNS server automatically.
  • Page 96 Registration Procedure Please follow the steps below to register a dynamic domain name. This guide is for reference only. If there are any changes, please refer to the instructions or documents on the web site. Open the browser and connect to http://www.dyndns.com/. Click Create Account to begin registration.
  • Page 97 Select to accept the terms of service. Configure the mailing lists if necessary. Then click Create Account. When your account is successfully created, a confirmation message will be sent to your e-mail address. Please follow the instructions in the e-mail to activate your account within 48 hours.
  • Page 98: Appendix C Product Specifications

    Pre-recording: 300 sec/ Post‒recording: 300 sec (Total 600 Alarm Images sec/ (before and after 10 min) events) VioStor-2008: Up to 240 fps at D1(720x480) or VGA(640x480) Recording VioStor-2012: Up to 360 fps at D1(720x480) or Performance VGA(640x480) * Real performance may vary in different environment...
  • Page 99 Multi-IP setting: The NVR can serve different network groups in two different subnets Utility Software QNAP Finder: Discovery and quick setup for NVR Security Operation System Linux-embedded, free from PC crash and virus attack Record of the users currently logged on and previously...
  • Page 100 For higher surveillance performance, please select more advanced PC models. Memory 1 GB or above Operation System Microsoft® Windows® XP/ Vista (32-bit) Web Browser Internet Explorer 6.0 or later Network Interface 10/100 Mbps or above View Resolution Suggested 1024 x 768 pixels or above English/ French/ German/ Italian/ Japanese/ Spanish/ Simplified Chinese/ Traditional Chinese/ Danish/ Dutch/ Language Support...
  • Page 101 7cm quiet cooling fan (12V DC) Certification CE, FCC, VCCI, BSMI *Designs and specifications are subject to change without notice. Please contact QNAP for updated information.
  • Page 102: Appendix D Compatible Network Camera List

    Appendix D Compatible Network Camera List VioStor-2008/ 2012: All other trademarks mentioned herein are the property of their respective companies. Designs and specifications are subject to change without notice. AXIS AXIS 206 AXIS 206M AXIS 207 AXIS 207W AXIS 207M/ 207MW...
  • Page 103 AXIS 241SA AXIS 243SA AXIS 247S ACTi ACTi ACM-123X ACTi ACM-1311 ACTi ACM-143X ACTi ACM-3001 ACTi ACM-3211 ACTi ACM-3311 ACTi ACM-34XX ACTi ACM-4100 ACTi IP Cameras ACTi ACM-4200 ACTi ACM-5001 ACTi ACM-56XX ACTi ACM-5711 ACTi ACM-7411 ACTi ACM-8211 ACTi ACM-8511 ACTi CAM-5XXX ACTi CAM-6XXX ACTi ACD-2100...
  • Page 104 Canon VB-C50i Canon VB-C50FSi Canon VB-C50Fi Cisco Cisco IP Cameras CIVS-IPC-2500/ 2500W D-Link D-Link DCS-2120 D-Link DCS-2121 D-Link DCS-3220/ 3220 (G) D-Link DCS-3420 D-Link DCS-5220 D-Link IP Cameras D-Link DCS-5300/ 5300G D-Link DCS-6620/ 6620G D-Link DCS-900 (A) D-Link DCS-900 (B) D-Link DCS-900 (B2) D-Link DCS-920 EDIMAX...
  • Page 105 GANZ ZN-PT304L GANZ ZN-PT304WL GANZ ZN-YH305 GANZ Video Server GANZ ZV-S306 iPUX iPUX ICS 1001/ 1011 iPUX ICS 1003/ 1013 iPUX IP Cameras iPUX ICS 1300/ 1310 iPUX ICS 130A/ 131A IQeye IQeye 040S IQeye 041S IQeye 042S IQeye 510 IQeye 511 IQeye 701 IQeye 702...
  • Page 106 LevelOne FCS-1040/ WCS-2040 LevelOne FCS-1060/ WCS-2060 LevelOne FCS-1070/ WCS-2070 LevelOne FCS-109X/ WCS-109X LevelOne FCS-3000 LevelOne FCS-3021 LevelOne FCS-5030 Linksys Linksys PVC-2300 Linksys IP Cameras Linksys WVC-200 Linksys WVC54GCA MOBOTIX MOBOTIX D12D-IT MOBOTIX D12D-Sec MOBOTIX D22M-Basic MOBOTIX D22M-IT MOBOTIX D22M-Sec MOBOTIX M12D-IT MOBOTIX M12D-Sec MOBOTIX IP Cameras MOBOTIX M12M-IT...
  • Page 107 Panasonic BL-C111 Panasonic BL-C131 Panasonic BL-C20 Panasonic BL-C30 Panasonic BL-C30K1 Panasonic BB-HCM100 Panasonic BB-HCM110 Panasonic BB-HCM311 Panasonic BB-HCM331 Panasonic BB-HCM371 Panasonic Generic JPEG series Panasonic BB-HCM381 Panasonic BB-HCM403 Panasonic BB-HCM481 Panasonic KX-HCM280/ KX-HCM180 Panasonic BL-C11 Panasonic BL-C31 Panasonic NF282/ 284 Panasonic NP1000/ 1004 Panasonic NP244 Panasonic i-Pro series...
  • Page 108 SONY SNC-DF50 SONY SNC-DF70 SONY SNC-DF80 SONY SNC-DS10 SONY SNC-DS60 SONY SNC-DM110 SONY SNC-DM160 SONY SNC-P1 SONY SNC-P5 SONY SNC-RX530/ 550/ 570 SONY SNC-RZ25 SONY SNC-RZ30 SONY SNC-RZ50 SONY SNC-Z20 TOA N-CC2561 TOA IP Cameras TOA N-VT-2010 TOA N-CC-2360 TOSHIBA TOSHIBA CI8110-D TOSHIBA CI8210-D TOSHIBA IP Cameras...
  • Page 109 VIVOTEK PT7135/ 7137 VIVOTEK PZ7151 VIVOTEK PZ7152 VIVOTEK SD7151 VIVOTEK VS 3102 VIVOTEK Video Server VIVOTEK VS 3100P VIVOTEK VS7100 Y-CAM Y-CAM White Y-CAM IP Cameras Y-CAM Black For the information of supported camera models, please visit QNAP Security website at http://www.qnapsecurity.com/.
  • Page 110: Appendix E Configuration Examples

    Appendix E Configuration Examples Environment 1: VioStor, IP Camera, and monitoring PC are all in the same network Network Surveillance Installation for SOHO and SMB IP Address VioStor 192.168.1.1 192.168.1.100 Camera 1 192.168.1.101 Camera 2 192.168.1.102 Camera 3 192.168.1.103 In the example, just add the camera to the VioStor by entering the cameras’ IP address.
  • Page 111 Environment 2: The VioStor and the IP camera are installed behind the router, while the monitoring PC is located remotely IP Address Mapped port in router VioStor 192.168.1.1 8000 Camera 1 192.168.1.101 8001 Camera 2 192.168.1.102 8002 Camera 3 192.168.1.103 8003 Router public IP 219.87.144.205...
  • Page 112 Step 2. Add camera to the VioStor by entering the IP address of the camera in the “IP Address” settings, and the public IP address of the router and the mapped ports of the camera to the “WAN IP Address” settings. Note: When configuring the network camera, WAN IP and LAN IP must be entered.
  • Page 113 Environment 3: The VioStor and the IP camera are all located remotely IP Address VioStor 219.87.144.205 Camera 1 61.62.100.101 Camera 2 61.62.100.102 Camera 3 61.62.100.103 In this example, just add the camera to the VioStor by adding its IP address to the “IP Address”...
  • Page 114 Environment 4: The VioStor and the IP camera are installed behind the router IP Address VioStor 1 192.168.1.101 VioStor 2 192.168.1.102 VioStor 3 192.168.1.103 Router public IP 219.87.145.205 In the example, to allow a PC which is located remotely to access each VioStor via FTP, you need to: Step 1.
  • Page 115: Technical Support

    Technical Support QNAP provides dedicated online support and customer service via instant messenger. You can contact us by the following means: Online Support: http://www.qnapsecurity.com/ E-mail: support@qnap.com MSN: q.support@hotmail.com SKYPE: qnapskype...

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