QNAP ES2486dc User Manual
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QNAP ES2486dc User Manual

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ES2486dc
User Guide
Document Version: 6
02/06/2020

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Summary of Contents for QNAP ES2486dc

  • Page 1 ES2486dc User Guide Document Version: 6 02/06/2020...

  • Page 2: Table Of Contents

    ES2486dc User Guide Contents 1. Preface About This Guide............................3 Audience...............................3 Document Conventions..........................3 2. Product Overview About the ES2486dc.............................4 Hardware Specifications..........................4 Package Contents............................7 Components..............................7 Front Panel............................... 8 Front Panel LEDs............................. 8 Front Panel Buttons..........................9 OLED Panel Behavior..........................10 Rear Panel..............................13...
  • Page 3 5. Glossary QES................................54 Qfinder Pro..............................54 6. Notices Limited Warranty............................55 Disclaimer..............................55 GNU Public License............................55 CE Notice..............................63 FCC Notice..............................63 VCCI Notice..............................63 BSMI Notice..............................64 SJ/T 11364-2006............................64...

  • Page 4: Preface

    ES2486dc User Guide 1. Preface About This Guide This guide provides information on the QNAP ES2486dc NAS and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for storage administrators. This guide assumes that the user is knowledgeable and qualified to install, maintain, and troubleshoot issues involving servers, server components, and storage systems.

  • Page 5: Product Overview

    This chapter provides basic information about the QNAP ES2486dc NAS. About the ES2486dc The ES2486dc is a dual-controller ZFS NAS designed to deliver a scalable platform for enterprise-level solutions. It is equipped with a powerful multi-core processor, AES-NI hardware encryption engine, and both USB 3.0 and 10GbE ports, allowing it to deliver optimal performance for enterprise users.
  • Page 6 ES2486dc-2142IT-128G Memory slots 8 x R-DIMM or LR-DIMM DDR4 per controller Important • Use only QNAP memory modules to maintain system performance and stability. For NAS devices with more than one memory slot, use QNAP modules with identical specifications. • Using unsupported modules may degrade performance, cause errors, or prevent the operating system from starting.
  • Page 7 ES2486dc User Guide Component ES2486dc-2142IT-96G ES2486dc-2142IT-128G USB ports 2 x USB 3.0 Type-A ports per controller Interface Buttons NAS: • Power • OLED panel power button Storage controllers: • Power • Reset Dimensions Form factor 2U Rackmount Dimensions (H x W x D) 88.3 x 483 x 545.1 mm...

  • Page 8: Package Contents

    ES2486dc User Guide Component ES2486dc-2142IT-96G ES2486dc-2142IT-128G Hot-swappable fan module System: 60 x 60 x 38 mm, 12V DC fan Warning • To avoid potential injury or damage to components, do not touch the fans while the NAS is connected to a power source.

  • Page 9: Front Panel

    ES2486dc User Guide Front Panel Component Component OLED panel System status LED Drive activity LED System power LED Drive status LED Front Panel LEDs The front panel LEDs indicate system status and related information when the NAS is powered on. The following LED information applies only when the drive is correctly installed and when the NAS is connected to the network.

  • Page 10: Front Panel Buttons

    ES2486dc User Guide Status Description System status Green The system is operating normally. • Displays detected system errors or warnings (e.g. degraded RAID mode, memory failure, fan/ power supply failure, system/disk temperature too high, storage pool reaching threshold value). For details, see the QES User Guide.

  • Page 11: Oled Panel Behavior

    ES2486dc User Guide Component Component OLED panel power button Power button Operation User Action Result Power on NAS Press the power button. • Both storage controllers power on. • All storage and management services are disabled. • System startup takes 10 to 15...
  • Page 12 ES2486dc User Guide Icon Name Icon Description Controller fan status • On: The fan modules of both controllers are operating normally • Flashing: The fan modules of both controllers are not functioning or are not installed If both controllers are installed: •...
  • Page 13 ES2486dc User Guide Icon Name Icon Description Controller battery backup • On: The BBUs of both controllers are operating unit (BBU) normally • Flashing: The BBUs of both controllers are not functioning • Highlighted: The BBUs of both controllers are charging •...

  • Page 14: Rear Panel

    ES2486dc User Guide Icon Name Icon Description Two-digit display The left digit corresponds to controller A, and the right digit corresponds to controller B. • No Display: BIOS booting • 1: Detecting device • 2: Applying network settings • 3: Applying system settings •...
  • Page 15 ES2486dc User Guide Component Component PCIe low-profile covers Ethernet Port 2 (GbE RJ45) Battery backup unit Power button Power supply unit Service port Note This port is only for engineering purposes. Reset button Ethernet port 4 (10GbE SFP+) USB 3.0 Type-A ports...

  • Page 16: Rear Panel Leds

    ES2486dc User Guide Rear Panel LEDs Component Component Battery backup unit LED Battery backup unit status LED Power supply LED Fan status LED Gigabit Ethernet activity LED Status LED Gigabitt Ethernet speed LED 10 Gigabit Ethernet activity LED High availability LED...
  • Page 17 ES2486dc User Guide Status Description Status Green The system is operating normally. Flashing green The system is booting. The system is powered off. Green The fan is functioning normally. Orange A fan malfunction occurred. The fans are not detected. Battery backup unit Green The battery backup unit status is functioning normally.

  • Page 18: Storage Controller Power Button

    ES2486dc User Guide Status Description 1 Gigabit Ethernet Green The network connection is operating at 1GbE. port speed Orange The network connection is operating at 100 Mbps. Storage Controller Power Button Operation User Action Result Power on Press the button once.

  • Page 19: Battery Backup Unit

    ES2486dc User Guide Operation User Action Result Advanced system reset Press and hold the button for 10 The device performs a basic seconds. system reset. All default system settings are also restored, deleting all previously created users, user groups, and shared folders. The user data stored on the disks is retained.

  • Page 20: Drive Numbering

    ES2486dc User Guide Component Component Memory slot 4 PCIe 3.0 x8 slot 2 Memory slot 5 PCIe 3.0 x8 slot 1 Drive Numbering Safety Information The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operations.

  • Page 21: Installation Requirements

    ES2486dc User Guide Devices with redundant power supply may have one or more power supply unit (PSU) cords. To avoid serious injuries, a trained service technician must disconnect all PSU cords from the device before installing or replacing system components.

  • Page 22: Setting Up The Nas

    For details, see the following topics: • Drive Configuration • Installing 2.5-inch Hard Drives and Solid-State Drives on 2.5-inch Trays For a list of compatible drives and expansion cards, go to http://www.qnap.com/compatibility. 3. Install expansion cards. For details, see Installing Expansion Cards.
  • Page 23 ES2486dc User Guide Product Overview...

  • Page 24: Installation And Configuration

    ES2486dc User Guide 3. Installation and Configuration This chapter provides specific hardware and firmware installation and configuration steps. Hardware Installation This section provides information on installing drives, memory modules, and expansion cards. Removing a Storage Controller 1. Power off the NAS.

  • Page 25: Installing A Storage Controller

    ES2486dc User Guide Installing a Storage Controller 1. Load the controller into the NAS. a. Insert the controller into the chassis. b. Push the handle up. 2. Tighten the screw. Installation and Configuration...

  • Page 26: Drive Installation

    3. Connect all cables and external attachments. 4. Connect the power cord to the electrical outlet. 5. Power on the NAS. Drive Installation The ES2486dc is compatible with 2.5-inch hard drives and 2.5-inch solid-state drives. Drive Configuration The ES2486dc supports the following drive configurations. Configuration...
  • Page 27 Other moving components: Keep your hands and other body parts away from other moving components. Note • A QNAP QDA-SA3 drive adapter is required for installing a SATA HDD or SSD onto the drive tray. • The QDA-SA3 drive adapter allows SATA 6 Gbps drives to be installed into 2.5-inch SAS drive bays on QNAP Enterprise ZFS NAS devices.
  • Page 28 ES2486dc User Guide 3. Install a drive on the tray. a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray. b. Attach the screws.

  • Page 29: Installing Expansion Cards

    5. Power on the NAS. Installing Expansion Cards The ES2486dc supports selected expansion cards, some of which require QNAP PCIe brackets. QNAP- branded expansion cards purchased from the company website are shipped with the brackets necessary to fit the ES2486dc.
  • Page 30 4. Optional: Attach the QNAP bracket to the expansion card. a. Remove the screws from the existing bracket. b. Carefully pull the bracket away from the card. c. Attach the QNAP bracket to the card using the same screws. Installation and Configuration...
  • Page 31 ES2486dc User Guide d. Verify that the bracket does not move. 5. Install the expansion card. a. Hold the card by the edges. b. Insert the card into the slot. c. Attach the screw. 6. Install the storage controller. For details, see Installing a Storage Controller.

  • Page 32: Replacing Memory Modules

    Each storage controller has eight memory slots. You can increase the memory capacity of the NAS by upgrading the memory module. Use only QNAP modules of the same type and capacity to maintain system performance and stability. You can purchase QNAP memory modules from authorized resellers.
  • Page 33 ES2486dc User Guide a. Push the retention clips outward simultaneously to release the module. Warning Attempting to remove a module that is not completely released may damage the module and the motherboard. b. Hold the module by the edges and then carefully slide it out of the slot.

  • Page 34: Replacing The Fan Module

    Go to Control Panel > System > System Status > Hardware Information . c. Check the values for each memory slot. Replacing the Fan Module The fan module of the ES2486dc contains three fans to ensure adequate cooling. Warning • To avoid potential battery explosion, causing injury or damage to components, ensure that you replace the existing battery with a battery of the same type.
  • Page 35 ES2486dc User Guide Other moving components: Keep your hands and other body parts away from other moving components. 1. Power off the NAS. 2. Remove the storage controller. For details, see Removing a Storage Controller. 3. Remove the fan module.

  • Page 36: Hot-Swapping Redundant Power Supply Units

    ES2486dc User Guide 5. Install the storage controller. For details, see Installing a Storage Controller. Hot-Swapping Redundant Power Supply Units 1. Power off the storage controller. 2. Disconnect the power cord from the electrical outlet and the PSU that you are replacing.

  • Page 37: Replacing The Battery Backup Unit

    ES2486dc User Guide 4. Insert the new PSU. 5. Connect the power cord to the PSU and the electrical outlet. 6. Power on the storage controller. Replacing the Battery Backup Unit If the power supply unit of the storage controller fails, the system will switch to the battery backup unit (BBU) for power.

  • Page 38: Expansion Unit Installation

    2. Insert the new BBU into the slot until it locks in place. Expansion Unit Installation The ES2486dc is compatible with SAS expansion unit EJ1600 v2. When connecting to the EJ1600 v2, some storage expansion accessories are required. You can purchase storage expansion accessories from QNAP or an authorized reseller.
  • Page 39 • RAIL-E03 rail kit Connecting SAS Expansion Units The ES2486dc supports a maximum of seven SAS expansion units. To connect SAS expansion units, a storage expansion card must be installed in the NAS. 1. Install a storage expansion card on the PCIe slot.
  • Page 40 ES2486dc User Guide Single-path configuration 3. Power on the expansion units. 4. Verify that the expansion units are recognized by the NAS. a. Log on to QES as administrator. b. Go to Main Menu > Storage Manager > Overview > System .
  • Page 41 ES2486dc User Guide Dual-path configuration Single-path configuration 1. Mount the new expansion unit on the rack. 2. Install the drives in the new expansion unit. 3. Optional: Disconnect the loop cables from the SAS ports on the last expansion unit.
  • Page 42 ES2486dc User Guide 5. If you are using a dual-path configuration, connect the loop cables from the SAS ports on the new expansion unit. 6. Connect the power cables to the new expansion unit. 7. Power on the new expansion unit.
  • Page 43 ES2486dc User Guide Dual-path configuration Single-path configuration Installation and Configuration...

  • Page 44: Rail Kits

    15. Bring all offline storage pools back online. Rail Kits The ES2486dc package contains a RAIL-E03 rail kit for installing the NAS onto a rack. For details on the RAIL-E03 rail kit, contact an authorized reseller or go to http://shop.qnap.com.
  • Page 45 ES2486dc User Guide If the computer is connected to the NAS through the management port, Qfinder Pro will also display the the details of the second controller. Controller Number IP Address 169.254.100.100 169.254.100.101 5. Configure the network settings. a. On your Windows device, go to Control Panel > Network and Internet > Network and Sharing Center .

  • Page 46: Installing Qes Using A Dynamic Ip Address

    2. Connect the NAS to your local area network. 3. Run Qfinder Pro on a computer that is connected to the same local area network. To download Qfinder Pro, go to https://www.qnap.com/utilities. 4. Locate the NAS in the device list.

  • Page 47: Installing Qes Using Manual Setup

    2. Connect the NAS to your local area network. 3. Run Qfinder Pro on a computer that is connected to the same local area network. To download Qfinder Pro, go to https://www.qnap.com/utilities. 4. Locate the NAS in the device list, and then double-click the name or IP address.

  • Page 48: Service Port Configuration

    7. Click Next. The Set the date and time screen appears. 8. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 9. Click Next.

  • Page 49: Storage Controller Service Port

    ES2486dc User Guide Storage Controller Service Port The storage controller service port is a RS-232 port with an RJ-11 connector. Use the appropriate cable/ adapter (e.g., RJ-11 to DB9, DB9 to USB, or RJ-11 to USB) to connect this port to your computer. The pin-...

  • Page 50: Management Port Configuration

    Gigabit Ethernet controller. The management port allows you to connect to the QES desktop of the ES2486dc. The default ES2486dc management website is 169.254.100.100:8080. If the NAS has been configured to use DHCP, you can use Qfinder Pro to check the...
  • Page 51 ES2486dc User Guide IP address of the NAS. Make sure the NAS and the computer running Qfinder Pro are connected to the same subnet. The system requires that the management IP addresses are configured on both controllers and that the controllers’...

  • Page 52: Multipath I/O Network Configuration

    NAS. If any one network path goes down due to the failure of a switch, cable, or network card, the server can route I/O through the remaining network paths with no storage downtime. The ES2486dc supports MPIO on iSCSI connections using standard Ethernet infrastructure.

  • Page 53: Troubleshooting

    ES2486dc User Guide 4. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro to Locate the NAS If Qfinder Pro is unable to locate the NAS during QES installation, the drives or data may be faulty. 1. Power off the NAS.

  • Page 54: Support And Other Resources

    ES2486dc User Guide 11. Locate the volume that contains the new drive and then verify that the status is Rebuilding. Support and Other Resources QNAP provides the following resources: Resource Documentation https://docs.qnap.com Service Portal https://service.qnap.com Downloads https://download.qnap.com Community Forum https://forum.qnap.com...

  • Page 55: Glossary

    ES2486dc User Guide 5. Glossary QNAP NAS operating system Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network Glossary...

  • Page 56: Notices

    No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.
  • Page 57 ES2486dc User Guide Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are...
  • Page 58 ES2486dc User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
  • Page 59 ES2486dc User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
  • Page 60 ES2486dc User Guide the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
  • Page 61 ES2486dc User Guide a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b. Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c.
  • Page 62 ES2486dc User Guide An “entity transaction” is a transaction transferring control of an organization, or substantially all assets of one, or subdividing an organization, or merging organizations. If propagation of a covered work results from an entity transaction, each party to that transaction who receives a copy of the work also...
  • Page 63 ES2486dc User Guide If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot convey a covered work so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not convey it at all.

  • Page 64: Ce Notice

    Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment. VCCI Notice この装置は、クラス...

  • Page 65: Bsmi Notice

    ES2486dc User Guide BSMI Notice 警告使用者：這是甲類的資訊產品，在居住的環境中使用時，可能會造成射頻干擾，在 這種情況下，使用者會被要求採取某些適當的對策。 SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品 可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。...

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