QNAP TS-231+ Hardware User Manual
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QNAP TS-231+ Hardware User Manual

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QNAP Turbo NAS
Hardware User Manual
© 2017. QNAP Systems, Inc. All Rights Reserved.

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Summary of Contents for QNAP TS-231+

  • Page 1 QNAP Turbo NAS Hardware User Manual © 2017. QNAP Systems, Inc. All Rights Reserved.
  • Page 2 Thank you for choosing QNAP products! This user manual provides description of the hardware of the Turbo NAS and relevant guideline of certain functions. Please read carefully and strictly adhere to the instructions of the manual. This user manual is applicable to the following Turbo NAS models:...
  • Page 3 DISCLAIMER In no event shall QNAP Systems, Inc. (QNAP) liability exceed the price paid for the product from direct, indirect, special, incidental, or consequential damages resulting from the use of the product, its accompanying software, or its documentation. QNAP makes no warranty...
  • Page 4 Regulatory Notice FCC Notice QNAP NAS comply with different FCC compliance classes. Please refer the Appendix for details. Once the class of the device is determined, refer to the following corresponding statement. ======================================================= FCC Class A Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference.
  • Page 5 Modifications: Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment. CE NOTICE QNAP NAS comply with different CE compliance classes. Please refer to the Appendix for details.
  • Page 6 SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量 要求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产 品可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。...
  • Page 7 Symbols in this document This icon indicates the instructions must be strictly followed. Failure to do so could result in injury to human body or death. Warning This icon indicates the action may lead to disk clearance or loss OR failure to follow the instructions could result in data damage, disk Caution damage, or product damage.

  • Page 8: Table Of Contents

    Power Button and Reset Button Behavior ........39 Chapter 3. USB One Touch Copy ..............40 Chapter 4. LED and Alarm Buzzer Specifications ........... 41 Chapter 5. Upgrade Memory on QNAP Turbo NAS (RAM Module Installation) 44 TS-453B , TS-453 ) ............. 44 MINI MINI TBS-453A ....................
  • Page 9 7.1.4. TVS-473, TVS-673, TVS-873 ............88 7.1.5. TS-112P, TS-212P and TS-251C ............91 7.1.6. TAS-168, TAS-268, TS-128, TS-228 ..........93 7.1.7. IS-453S ..................96 ................99 SWAP RIVES Chapter 8. Install M.2 SSDs ................. 103 M.2 SSD H ............. 103 NSTALLATION M.2 SSD I ................

  • Page 10: Safety Warnings

    Safety Warnings The NAS can operate normally in the temperature range of 0ºC–40ºC (or up to 35ºC depending on individual product specifications) with a relative humidity of 0%–95%. Ensure that the environment is well-ventilated. The power cord and devices connected to the NAS must provide correct supply voltage (100W, 90–264V).

  • Page 11: Chapter 1. Cpu And Memory Specifications

    Caution: Modifying the hardware, software, or firmware of the QNAP products will void the warranty. QNAP is not responsible for any form of damage or loss of data caused by modding the QNAP products. Users should bear their own risks of all sorts of possible data loss or system instabilities due to changing the hardware parts, modifying the default system firmware or installing any unauthorized third party applications on QNAP products.
  • Page 12 Memory 2GB DDR3 Flash Memory replaceable Number of RAM slots Number of hard 1 (3.5” HDDs only) 2 (3.5” HDDs only) drive slots ✔(QNAP remote ✔(QNAP remote IR sensor control: RM-IR003) control: RM-IR003) System TS-131 TS-231 Dual-core Dual-core Freescale 1.2GHz Freescale 1.2GHz...
  • Page 13 System TS-431 TS-431U Dual-core Dual-core Freescale 1.2GHz Freescale 1.2GHz 512MB DDR3 1GB DDR3 Memory 512MB 512MB Flash Memory replaceable Number of RAM slots Number of hard drive slots System TS-231+ TS-431+ Annapurna Labs Annapurna Labs Alpine AL-212 Alpine AL-212 Dual-core 1.4GHz Dual-core 1.4GHz Cortex-A15 Cortex-A15...
  • Page 14 System TS-131P TS-231P TS-431P Annapurna Labs Annapurna Labs Annapurna Labs Alpine AL-212 Alpine AL-212 Alpine AL-212 Dual-core 1.7GHz Dual-core 1.7GHz Dual-core 1.7GHz Cortex-A15 Cortex-A15 Cortex-A15 1GB DDR3 1GB DDR3 1GB DDR3 Memory 512MB 512MB Flash Memory replaceable Number of RAM slots Number of hard drive slots...
  • Page 15 System TS-431XU TS-431XU-RP TS-831XU TS-831XU-RP Annapurna Labs Alpine AL-314 Quad-core 1.7GHz Cortex-A15 2GB DDR3 4GB DDR3 Memory (Expandable RAM, up to 16GB) (Expandable RAM, up to 16GB) 512MB Flash Memory ✔ (Compatible with DDR3 RAM) replaceable Number of 2 (SODIMM) RAM slots Number of hard drive...
  • Page 16 System TS-531P TS-531X TS-831X Quad-core Annapurna Quad-core Annapurna Quad-core Annapurna Labs Alpine AL-314 Labs Alpine AL-314 Labs Alpine AL-314 1.4GHz Cortex-A15 1.4GHz Cortex-A15 1.4GHz Cortex-A15 2GB/8GB DDR3 2GB/8GB DDR3 8GB/16GB DDR3 Memory (Expandable RAM, up (Expandable RAM, up (Expandable RAM, up to 16GB) to 16GB) to 16GB)
  • Page 17 Built-in 10GbE LAN 2 x SFP+ ports System TS-451U TS-453U TS-453U-RP Dual-core Quad-core Quad-core ® ® ® Intel Celeron™ Intel Celeron™ Intel Celeron™ 2.41GHz (up to 2.0GHz (up to 2.0GHz (up to 2.58GHz) 2.42GHz) 2.42GHz) 1GB DDR3L 4GB/8GB DDR3L 4GB/8GB DDR3L Memory (Expandable RAM, up (Expandable RAM, up...
  • Page 19 System TS-1253U TS-1253U-RP Quad-core Quad-core ® ® Intel Celeron™ Intel Celeron™ 2.0GHz (up to 2.0GHz (up to 2.42GHz) 2.42GHz) 4GB/8GB DDR3L 4GB/8GB DDR3L Memory (Expandable RAM, up (Expandable RAM, up to 8GB) to 8GB) Flash 512MB (USB DOM) 512MB (USB DOM) Memory ✔...
  • Page 20 DDR3L RAM) DDR3L-1600 RAM) DDR3L RAM) Number of RAM 2 (SODIMM) 2(SODIMM) 2 (SODIMM) slots Number of hard 4 (2.5” only) drive slots ✔(QNAP remote ✔ (QNAP remote ✔ (QNAP remote IR sensor control: RM-IR002) control: RM-IR002) control: RM-IR002)
  • Page 22 ✔ (Compatible with replaceable DDR3L RAM) DDR3L RAM) Number of RAM 2 (SODIMM) 2 (SODIMM) slots Number of hard drive slots ✔ (QNAP remote ✔ (QNAP remote IR sensor control: RM-IR002) control: RM-IR002) HS-251 / System HS-251+ HS-251-2G Quad-core Dual-core ®...
  • Page 24 ✔ (Compatible with ✔ (Compatible with replaceable DDR3L RAM) DDR3L RAM) Number of RAM 2 (SODIMM) 2 (SODIMM) slots Number of hard drive slots ✔ (QNAP remote ✔ (QNAP remote IR sensor control: RM-IR002 & control: RM-IR002 & RM-IR003) RM-IR003)
  • Page 25 Memory DDR3L-1333/1600 DDR3L-1333/1600 replaceable RAM) RAM) Number of RAM 2(SODIMM) 2(SODIMM) slots Number of hard drive slots ✔ (QNAP remote ✔ (QNAP remote IR sensor control: RM-IR002) control: RM-IR002) TS-453Bmini-4G / TS-453mini-2G / System TS-453Bmini-8G TS-453mini-8G Quad-core Intel Quad-core Intel ®...
  • Page 26 DDR3L RAM) DDR3L RAM) Number of RAM 2 (SODIMM) 2 (SODIMM) 2 (SODIMM) slots Number of hard drive slots LCD panel ✔ ✔ ✔ (QNAP remote ✔ (QNAP remote ✔ (QNAP remote IR sensor control: RM-IR002) control: RM-IR002) control: RM-IR002)
  • Page 27 DDR3L RAM) Number of RAM 2(SODIMM) 2(SODIMM) 2(SODIMM) slots Number of hard 4 (2.5” only) 8 (2.5” only) drive slots LCD panel ✔ ✔ ✔ (QNAP remote ✔ (QNAP remote ✔ (QNAP remote IR sensor control: RM-IR002) control: RM-IR002) control: RM-IR002)
  • Page 28 DDR3L-1600 RAM) DDR3L-1600 RAM) DDR3L-1600 RAM) Number of RAM 2(SODIMM) 2(SODIMM) 2(SODIMM) slots Number of hard drive slots PCI-E expansion slot HDMI ✔ ✔ LCD panel ✔ ✔ ✔ (QNAP remote ✔ (QNAP remote IR sensor control: RM-IR002) control: RM-IR002)
  • Page 29 DDR3L-1600 RAM) DDR3L-1600 RAM) Number of RAM 2(SODIMM) 2(SODIMM) slots Number of hard drive slots PCI-E expansion 1 (Pre-installed 1-port slot 10GbE NIC) HDMI ✔ ✔ LCD panel ✔ ✔ ✔(QNAP remote control: ✔ (QNAP remote IR sensor RM-IR002) control: RM-IR002)
  • Page 30 DDR3L-1600 RAM) DDR3L-1600 RAM) Number of RAM 2(SODIMM) 2(SODIMM) 2(SODIMM) slots Number of hard drive slots PCI-E expansion slot HDMI LCD panel ✔ ✔ ✔ (QNAP remote ✔ (QNAP remote ✔ (QNAP remote IR sensor control: RM-IR002) control: RM-IR002) control: RM-IR002)
  • Page 31 4/8 GB DDR3L Memory (Expandable RAM, up to 8GB) Flash 512MB Memory ✔ (Compatible with replaceable DDR3L-1600 RAM) Number of RAM 2(SODIMM) slots Number of hard drive slots PCI-E expansion slot HDMI LCD panel ✔ ✔ (QNAP remote IR sensor control: RM-IR002)
  • Page 32 Number of drive slots 1 x PCIe Gen3 (x8) + 1 x PCIe Gen3 (x4) PCI-E expansion slot HDMI ✔ LCD panel ✔ (QNAP remote control: RM-IR002) IR sensor 2 x Thunderbolt™ 2 ports Thunderbolt 2 x 10GbE SFP+ LAN ports 10GbE LAN...
  • Page 33 Note: These two expansion slots are occupied by a Thunderbolt™ 2 expansion slot and a USB 3.1 expansion card. HDMI LCD panel ✔ ✔ (QNAP remote control: RM-IR004) IR sensor Thunderbolt 2 x Thunderbolt™ 2 ports 10GbE LAN 2 x 10GbE SFP+ LAN ports...
  • Page 34 Note: These two expansion slots are occupied by a Thunderbolt™ 2 expansion slot and a USB 3.1 expansion card. HDMI ✔ LCD panel ✔ (QNAP remote control: RM-IR004) IR sensor 2 x Thunderbolt™ 3 ports Thunderbolt 2 x 10GbE SFP+ LAN ports 10GbE LAN...
  • Page 35 Number of RAM slots 2 (SODIMM) Number of drive slots 8 x 2.5” SATA 6Gb/s PCI-E expansion slot 1 x PCIe Gen3 (x8) + 1 x PCIe Gen3 (x4) HDMI LCD panel ✔ ✔ (QNAP remote control: RM-IR004) IR sensor...
  • Page 36 System TS-463U TS-463U-RP TS-863U Quad-core AMD Quad-core AMD Quad-core AMD 2.0GHz 2.0GHz 2.0GHz 4 GB DDR3L 4 GB DDR3L 4 GB DDR3L Memory (Expandable RAM, up (Expandable RAM, up (Expandable RAM, up to 16GB) to 16GB) to 16GB) Flash 512MB 512MB 512MB Memory...
  • Page 37 System TS-863U-RP TS-1263U TS-1263U-RP Quad-core AMD Quad-core AMD Quad-core AMD 2.0GHz 2.0GHz 2.0GHz 4 GB DDR3L 4 GB DDR3L 4 GB DDR3L Memory (Expandable RAM, up (Expandable RAM, up (Expandable RAM, up to 16GB) to 16GB) to 16GB) Flash 512MB 512MB 512MB Memory...
  • Page 38 6Gb/s /s PCI-E 2 x PCIe Gen3 (x4) expansion slot *One slot is pre-installed with a dual-port USB 3.1 PCIe card. HDMI LCD panel ✔ IR sensor ✔ (QNAP remote control: RM-IR004) USB 3.1 2 x USB 3.1 Gen 2 Ports...

  • Page 39: Power Button And Reset Button Behavior

     *This feature is only provided by the NAS models with LCD panels. Please visit http://www.qnap.comfor details. Advanced system reset (10 sec) Press the reset button for 10 seconds; you will hear two beeps at the third and the tenth seconds.

  • Page 40: Chapter 3. Usb One Touch Copy

    This feature adopts incremental backup. After the first time data backup, the NAS only  copies the changed files since the last backup. This feature is only available on certain NAS models. Please refer to the product  specification table for details at www.qnap.com.

  • Page 41: Chapter 4. Led And Alarm Buzzer Specifications

    The NAS is in S3 sleep mode seconds Green The NAS is ready. All the hard disk drives on the NAS are in standby mode. This feature is only available on certain NAS models. Please refer to the product specification table for details at www.qnap.com.
  • Page 42 No eSATA device can be detected. The 10 GbE network expansion function is only supported on certain NAS models. Refer to the product specification table for details at www.qnap.com. This feature is only available on certain NAS models. Please refer to the product specification table...
  • Page 43 Beep alarm (for all NAS models) The beep alarm can be disabled in “System Administration” > “Hardware Settings”. Beep sound Number of Times Description The NAS is starting up. The NAS is being shut down (software shutdown). Short beep (0.5 sec) The user presses the reset button to reset the NAS.

  • Page 44: Chapter 5. Upgrade Memory On Qnap Turbo Nas (Ram Module Installation)

     size and ideally the same type/model in every slot. QNAP provides different RAM modules (optional purchase) through its resellers for users to upgrade the NAS memory. Use of non-QNAP RAM modules may cause system instability. Follow the below steps to install an extra memory module on the NAS to upgrade the memory.
  • Page 45 To remove installed memory modules, pull the retention clips on each side so that the module tilts up for easy removal. Note: Always ensure that a memory module is installed in the Primary (red) slot. If not, then the system will fail to start. The maximum supported memory is 8GB combined.

  • Page 46: Tbs-453A

    properly with the clips in place. Close the NAS cover and fasten the screw. Reconnect the power and network cables to the NAS. TBS-453A Remove the rubber feet and loosen the four hand screws on the bottom of the NAS. Then lift the compartment cover away.
  • Page 47 Note: Always ensure that a memory module is installed in the Primary (red) slot. If not, then the system will fail to start. The maximum supported memory is 8GB combined. Slide the memory module to the slot at a 45-degree angle (approximately) and press the memory module down until it clips into place.

  • Page 48: Ts-451S, Ts-531P, Ts-531X, Ts-651, Ts-831X, Ts-851, Ts-X53/X53S Pro

    TS-451S, TS-531P, TS-531X, TS-651, TS-831X, TS-851, TS-x53/x53S Pro, TS-563, TVS-882S, TVS-882ST, TVS-x63, TS-x53Aseries (2/4/6/8-bay) Loosen the three screws on the rear of the NAS. Remove the case cover of the NAS gently. Locate the memory slot. Make sure the slot is empty. Note: For TS-x53/x53S Pro, TS-451S, TS-531P, TS-651, TS-851 and TS-x53A models, always ensure that a memory module is installed in the Primary slot (red).
  • Page 49 with the notch in the memory slot. Slide the memory module to the slot at a 45-degree angle (approximately). Gently press the memory module into the slot until it is seated fully. Rotate the memory module towards the motherboard until the securing clips clicks into place.
  • Page 50 Gently remove case cover from case. 3. To remove installed memory modules, gently pull the retention clips outwards on each side so that the module tilts up at a 45-degree angle for easy removal. Remove module.
  • Page 51 Hold the memory module by grasping its edges. Align the notch on the RAM module with the ridge in the memory socket. Slide the memory module into the socket at a 45-degree angle. Ensure that the module is firmly inserted into slot. Note: Memory module must be installed in the primary slot (red outline in photo).
  • Page 52 Gently push the memory module towards the motherboard until the retention clips lock the memory module in place. Close the case cover and fasten the screws. Connect the power adaptor and cables to the NAS. Power on NAS. 7. To verify that the memory module has been installed correctly and is being recognized by the operating system, log into QTS as administrator.
  • Page 53 TVS-473, TVS-673, TVS-873 1. Loosen the screws on the back of the NAS that are connecting the case cover to the case. 2. Gently remove case cover from case.
  • Page 54 3. To remove installed memory modules, gently pull the retention clips outwards on each side so that the module tilts up at a 30-degree angle for easy removal. Remove module. 4. Hold the memory module by grasping its edges. Align the notch on the RAM module with the ridge in the memory socket.

  • Page 55: Ts-431U, Ts- X 31Xu Series , Ts-451U, Ts

    5. Gently push the memory module towards the motherboard until the retention clips lock the memory module in place. 6. Close the case cover and fasten the screws. Connect the power adaptor and cables to the NAS. Power on NAS. To verify that the memory module has been installed correctly and is being recognized by the operating system, log into QTS as administrator and go to “Control Panel”...
  • Page 56 b. TS-831XU, TS-853U, TS-863U, TS-1231XU, TS-1253U, TS-1263U series: Loosen the two screws on the rear of the NAS. Open the NAS. Pull the retention clips on each side so that the module tilts up for easy removal. Remove installed memory modules.

  • Page 57: Ts-251, Ts-451+, Ts-451, Ts-251A, Ts-451A

    2. Slide the memory module to the slot at a 45-degree angle (approximately). 3. Press the memory module down. Make sure the memory module sits in properly with the clips in place. Note: For TS-x53U & TS-451U models, always ensure that a memory module is installed in the primary slot (red box in the below figure,) or the system will fail to start.
  • Page 58 it will have two screws. A 4-bay NAS will have four. 2. Gently remove the case cover of the NAS by sliding it apart (see the underside of the NAS for visual indicators of the NAS case being locked/unlocked) 3. Remove the four inner screws (two on each side) of the hard drive cage. 4.
  • Page 59 5. Gently remove the hard drive cage from the NAS by lifting it out of its slot. 6. Always ensure that a memory module is installed in the Primary slot (red). If not, then the system will fail to start. When installing two memory modules, please ensure that they are the same size and ideally use the same type of RAM for both memory slots.

  • Page 60: Is-453S

    7. Reattach the hard drive cage to the NAS. Please ensure that it correctly plugs into the slot. 8. Secure the hard drive cage by fastening the four inner screws (for the 4-bay NAS, please fasten the two additional top screws.) Then reattach the case cover of the NAS by gently sliding it back together.
  • Page 61 Pull the retention clips on each side so that the module tilts up for easy removal. Remove installed memory modules. Note: Always ensure that a memory module is installed in the primary slot that is on the top (marked with “DIMM1”.) If not, then the system will fail to start. The maximum supported memory is 8GB combined.
  • Page 62 properly with the clips in place. Close the NAS bottom cover and fasten the screws (refer to Step 1 for screw positions.) Reconnect the power and network cables to the NAS.

  • Page 63: Chapter 6. Network Expansion Card Installation

    TVS-463, TS-531P, TS-531X, TVS-663, TS-831X, TVS-863, TS-563, TS-879 Pro, TS-1079 Pro, TS-463U, TS-463U-RP Refer to the compatibility table below for bracket and network card compatibility. For NAS, network card, and bracket compatibility, go to http://qnap.com/compatibility. Bracket A Bracket B Bracket C...
  • Page 64 Network Expansion Card Compatibility ® Bracket A Intel Ethernet Server Adapter X520-T2(E10G42B) SP-BRACKET-10G-T (X520-T2) ® Bracket B 1. Intel Ethernet Server Adapter SP-BRACKET-10G-X520SR2 X520-SR2(E10G42BFSR) ® (X520-SR2/X520-DA2) 2. Intel Ethernet Server Adapter X520-DA2(E10G42BTDA) Bracket C 1. Emulex OneConnect 10GbE Network Adapters, SFP+ SP-BRACKET-10G-EMU Direct attach copper (OCe11102-NX, OCe14102-NX) (Emulex)
  • Page 65 4. Remove the case cover of the NAS gently. For TVS-463 only: Unscrew and remove the power supply unit. 5. Loosen the screws and remove the expansion slot cover.
  • Page 66 6. Grasp the edge of the network expansion card. Align the notch on the gold edge of the card with the notch in the PCIe slot. Insert the network expansion card to the PCIe slot until it cannot go any further. 7.
  • Page 67 8. Close the case cover and fasten the screws. Connect the power adaptor and cables to the NAS. 9. To check that the network expansion is recognized by the NAS, power up the NAS and login the web interface as an administrator. Go to “System Administration”>“Network”>“TCP/IP”...
  • Page 68 4. Gently remove case cover from case. 5. Loosen the screw of the top full-sized PCIe bracket. Remove bracket.
  • Page 69 6. Hold the network card by grasping the edges. Align the notch on the network card to the break in the PCIe slot. Fully insert the network expansion card to the expansion slot.
  • Page 70 7. Fasten screw to lock in card. 8. Close the case cover and fasten the screws. Connect the power adaptor and cables to the NAS. 9. To verify that the network expansion card has been installed correctly and is being...
  • Page 71 recognized by the operating system, log into QTS as administrator and go to “Control Panel” > “System Settings” > “System Status” > “Network Status” and check for total number of network interfaces. TVS-473, TVS-673, TVS-873 Note: TVS-473 uses low-profile PCIe bracket. TVS-673 and TVS-873 use full height PCIe bracket.
  • Page 72 5. Loosen and remove the 3 screws on the back of the PSU. 6. Loosen and remove the remaining 2 screws connecting the PSU to the case.
  • Page 73 7. Position the PSU so that a screw driver can access the screw of the PCIe bracket. 8. Loosen and remove the screw of the PCIe bracket. Remove bracket. 9. Hold the network expansion card by grasping the edges. Align the notch on the...

  • Page 74: Ts-431Xu, Ts-463U, Ts-463U-Rp, Tvs-471 Series

    network expansion card to the break in the PCIe slot. Fully insert the network expansion card to the expansion slot. 10. Fasten screw to lock in card. 11. Place PSU back to its original position and fasten the 5 screws that were removed in steps 6 and 7.
  • Page 75 Loosen all the screws on the top of the NAS as shown in the illustration. Remove the top cover in both hands. Loosen the screws as shown in the illustration. Grasp the metal edge of the riser card module. Remove the module gently.
  • Page 76 Remove the network expansion card/bracket. a. For TS-463U and TS-463U-RP, loosen the screw and remove the network expansion card. b. For TVS-471U, loose the screw and remove the bracket...
  • Page 77 Insert the new network expansion card to the riser card module until it cannot go any further. Then fasten the screw. Align the notch on the gold edge of the riser card with the notch in the PCIe slot. Insert the riser card module to the PCIe slot until it cannot go any further.

  • Page 78: Ts-831Xu, Ts-863U, Ts-863U-Rp, Ts-1231Xu, Ts-1263U, Ts-1263U-Rp Series

    10. Fasten the screws. Close the case cover and fasten the screws. 11. Connect the power adaptor and cables to the NAS. 12. To check that the network expansion is recognized by the NAS, power up the NAS and login the web interface as an administrator. Go to “System Administration” > “Network” >...
  • Page 79 prevent electrostatic discharge. The crocodile clip should be connected to the ground. Loosen the two screws on the rear of the NAS. Hold the notch at the edge of the top cover. Remove the top cover in both hands. Loosen the screw and remove the expansion slot cover. Grasp the edge of the expansion card.
  • Page 80 Fasten the screws. Close the case cover and fasten the screws. Connect the power adaptor and cables to the NAS. To check that the network expansion is recognized by the NAS, power up the NAS and login the web interface as an administrator. Go to “System Administration” > “Network” >...

  • Page 81: Chapter 7. Install And Hot-Swap Hard Drives

    Chapter 7. Install and Hot-swap Hard Drives Caution: Before starting, please ensure that you turn off the NAS, disconnect the power  adaptor, network cable(s), and also remove any other device/cable that is attached to the NAS. Please ensure that you wear an antistatic wrist strap during the entire process to ...
  • Page 82 2. Install the HDDs a. For 3.5” HDDs, secure the four screws in the back of the hard drive tray. b. For 2.5” HDDs, follow the signs which are marked on the tray then secure the three screws in the back of the hard drive tray 3.

  • Page 83: Ts-1635

    7.1.2. TS-1635 1. Remove hard drive tray from NAS: i. Push the blue lock switch on the tray down to the unlock position. ii. Push the button below the blue switch to release the lever. iii. Pull out tray using lever. 2.
  • Page 84 ii. Place hard drive onto tray so that the side holes of the tray are aligned with the side holes of the harddrive. iii. Reinsert fastening panels to lock drive to tray. b. 2.5” HDD/SSD: i. Remove the fastening panels from the sides of the drive tray. ii.

  • Page 85: Ts-453Bmini, Ts-453Mini

    3. Load tray back into drive bay. i. Insert the drive tray into the NAS.Verify that the tray is correctly oriented (top of HDD facing right) and fully pushed in. ii. Close the latch, and lock the switch. 7.1.3. TS-453Bmini, TS-453Mini 1.
  • Page 86 2. Install the HDD: a. For 3.5” HDDs, remove both brackets (pinch the end marked “pull” to pull and separate the bracket) from the tray. Place the hard drive on the tray and clip-in both brackets.
  • Page 87 b. For 2.5” HDDs/SSDs, only remove the bracket next to the 2.5” screw holes (they are marked on the bottom of the tray.) Secure the three screws in the back of the hard drive tray. 3. Insert the hard drive tray into the Turbo NAS all the way to the bottom and close the case cover.
  • Page 88 7.1.4. TVS-473, TVS-673, TVS-873 1. Remove hard drive tray from NAS: i. Push the lock switch on the tray down to the unlock position.
  • Page 89 ii. Push the button below the blue switch to release the lever. iii. Pull out tray using lever. 2. Install HDD/SDD onto tray. a. 3.5” HDD: i. Remove the fastening panels from the sides of the drive tray. ii. Place hard drive onto tray so that the bottom holes of the tray are aligned with the bottom holes of the harddrive.
  • Page 90 b. 2.5” HDD/SSD: i. Insert 2.5” drive onto tray so that HDD/SSD connector is perfectly aligned with the opening at end of the tray. ii. Secure the three screws in the back of the hard drive tray.

  • Page 91: Ts-112P, Ts-212P And Ts-251C

    3. Load tray back into drive bay. i. Insert the drive tray into the NAS. Verify that the tray is correctly oriented (top of HDD facing right) and fully pushed in. ii. Close the latch, and lock the switch. 7.1.5. TS-112P, TS-212P and TS-251C 1.
  • Page 92 2. Install the hard drives: a. For TS-112P: Place the hard drive in the hard drive cradle and slide it forward to lock it into the connector. Secure the screws on the slides of the hard drive. b. For TS-212P and TS-251C: Place the first hard drive in the hard drive cradle and slide it forward to look it into the connector.
  • Page 93 3. After installing the hard drives, cover the NAS with the case cover and fasten the round head screws. Then, place the NAS vertically on the stands. 7.1.6. TAS-168, TAS-268, TS-128, TS-228 1. Remove the hand screw and the top cover.
  • Page 94 2. Put the hard drive in the hard drive cradle and slide it forwards to lock it into the SATA connector. Clip in both brackets, slide the bracket into the hole in point 2 before pressing the bracket towards the HDD (for the TAS-268, repeat the same step for the second drive.) 3.

  • Page 96: Is-453S

    7.1.7. IS-453S 1. Remove all four screws from the front panel. 2. Remove the drive tray. 3. Attach the drive to the tray and secure the four screws in the back of the drive tray.
  • Page 97 4. Insert the drive tray into the NAS all the way to the end. 5. Repeat Step 2 to 4 to install the remaining drives. Please follow the HDD Sequence shown in Step 2 to do so.
  • Page 98 6. Close the front panel and fasten the screws.

  • Page 99: Hot-Swap Hard Drives

    Hot-swap Hard Drives QNAP NAS is compatible with 2.5-inch/3.5-inch SATA hard disk drives from major hard disk brands. For the updated hard drive compatibility list, please visit http://www.qnap.com. Caution: QNAP disclaims any responsibility for product damage/malfunction or data  loss/recovery due to misuse or improper installation of hard disks in any occasions for any reasons.
  • Page 100 System Support Support Suppor Supports Supports Hot-swappa ts 2.5” M.2 SATA 3.5-inch 2.5-inch SATA ble Hard SATA SATA Drives Hard Hard (RAID 1 or Drives Drives above only) TS-563, TS-653 Pro, TS-853 Pro, TS-853S Pro, TS-879 Pro, TS-1079 Pro, TS-879U-RP, TS-1279U-RP, TS-EC879U-RP, TS-EC1279U-RP,...
  • Page 101 System Support Support Suppor Supports Supports Hot-swappa ts 2.5” M.2 SATA 3.5-inch 2.5-inch SATA ble Hard SATA SATA Drives Hard Hard (RAID 1 or Drives Drives above only) Pro, TS-853S Pro, IS-453S, TVS-882S, TVS-882ST ✔ (2280, TVS-473, TVS-673, ✔ ✔ ✔...
  • Page 102 the hard drive to reduce the risk of electric shock.

  • Page 103: Chapter 8. Install M.2 Ssds

    Chapter 8. Install M.2 SSDs 8.1 M.2 SSD Heat Sink Installation NAS models that support M.2 SSDs are packaged with M.2 SSD heat sinks. For reliable operation, it is recommended that you install the heat sinks onto the SSD controller. To install heat sink: Locate the SSD controller on the M.2 SSD.

  • Page 104: M.2 Ssd Installation

    M.2 SSD Installation Some NAS models have a temperature sensor below the M.2 SSD. Do not attempt to bend or remove the sensor. 8.2.1 TBS-453A 1. The system has four M.2 SSD slots that are located on the bottom of the system. The storage capacity of the system can be upgraded by adding M.2 SSD modules to vacant M.2 SSD slots or by upgrading existing M.2 SSD modules.

  • Page 105: 105

    2. TBS-453A supports 3 different sizes of M.2 SSD (2242, 2260, and 2280). Move and fasten the riser screw to the appropriate location according your M.2 SSD size. Then insert the M.2 SSD to the slot and secure it in place with the supplied screws. 3.
  • Page 106 1. Turn off the NAS. Disconnect power cord(s), network cable(s), and any other cables attached to the device. 2. Before opening the NAS, wear an antistatic wrist strap and connect the crocodile clamp to ground to prevent electrostatic discharge from damaging equipment. 3.
  • Page 107 5. [Optional: for M.2 2260 SSD only] Insert and fasten riser screw. 6. Hold the M.2 SSD module by grasping its edges. Align the notch on the module with the ridge in the M.2 socket. Gently slide the memory module into the socket at a 15-degree angle.
  • Page 108 7. Gently lower the memory module towards the motherboard until it sits on the riser screw. While holding down the M.2 SSD in position, insert mounting screw into the riser screw, tightening as necessary to securely fasten the M.2 SSD in place. Do not over tighten the screw.

  • Page 109: Chapter 9. Raid Recovery

    Chapter 9. RAID Recovery The QNAP NAS supports RAID recovery when a healthy drive is unexpectedly removed from a RAID or JBOD configuration. Even if a healthy drive is removed from a degraded RAID 1/5/6 configuration while attempting to hot-swap a faulty drive, the user can reinsert the drive back into its original position to recover the RAID.
  • Page 110 One drive Degraded mode (may Degraded mode (may still read and write). fails still read and write). One drive fails and there are bad sectors Read only RAID crash. found in the other drive(s) protect mode (for immediate data backup &...

  • Page 111: Chapter 10. Use The Lcd Panel

    Chapter 10. Use the LCD Panel This feature is only available for NAS models with LCD panels. LCD Panel – QTS 4.3.0 and above You can use the LCD panel to configure system settings and view system information. You can use the “ENTER” and “SELECT” buttons next to the panel to navigate through the LCD menu.
  • Page 112 Press “SELECT” to go to the next option and “ENTER” to select an option. TCP/IP In TCP/IP, you can see the following options: LAN IP Address LAN Subnet Mask LAN Gateway LAN PRI. DNS LAN SEC. DNS (You can configure the above settings for every interface). Enter Network Settings a.
  • Page 113 Back to Main Menu Disk Info shows the temperature and the capacity of the hard drives. D i s k : 1 T e m p : 5 0 ° C S i z e : 2 3 2 Volume This section shows the capacities of volumes and LUNs.
  • Page 114 Reboot You can use this option to restart the NAS. Press "SELECT", select "Yes", and press "ENTER" to confirm. Password The default password for the LCD panel is empty. If you want to change the password, select "Yes" to continue. C h a n g e P a s s w o r d →...
  • Page 115 System Message Description Sys. Fan Failed The system fan has failed. Sys. Overheat The system has overheated. HDD Overheat A hard drive has overheated. CPU Overheat The CPU has overheated. Network Lost Both LAN 1 and LAN 2 are disconnected in failover or load balancing mode. LAN1 Lost LAN 1 is disconnected.
  • Page 116 Loading Driver: Loading QTS and its drivers(no actions need to be performed) Mount Volume: Prepare volumes(no actions need to be performed) Starting Service: Starting NAS system services (no actions need to be performed). Note that applications start only after the system finishes booting. For TVS-x82 Series, the LCD panel displays additional booting information after you power on the NAS: B I O S...

  • Page 117: Chapter 11. Install Power Supply Unit

    Chapter 11. Install Power Supply Unit Note: This section applies to rackmount NAS models only. The power supply units of TS-879U-RP and TS-EC879U-RP should only be replaced by an authorized and trained technician. 11.1 1U Turbo NAS with Hot-swappable PSU Note: The following instructions should only be performed by an authorized and trained technician.

  • Page 118: 3U Turbo Nas

    5. Turn on the NAS. Note: To replace a failed power supply unit, turn off the NAS. Then remove the failed unit safely and repeat steps 3-5 above to install a new power supply unit. 11.2 2U/3U Turbo NAS (TS-831XU-RP, TS-1231XU-RP, TS-853U-RP, TS-1253U-RP only) Note: The following instructions should only be performed by an authorized and trained technician.
  • Page 119 4. Plug in a new power supply to the NAS. 5. Turn on the NAS. Enable warning alert for redundant power supply on the web-based interface: If two power supply units (PSU) have been installed on the NAS and connected to the power sockets, both PSU will supply the power to the NAS (applied to 1U and 2U models).
  • Page 120 * This function is disabled by default. WARNING: RISK OF ELECTRIC SHOCK The connectors on the back panel (bracketed parts below) contain high voltage. Do NOT touch these parts to avoid the risk of electric shock to the maintenance operator.

  • Page 121: Technical Support

    Technical Support QNAP provides dedicated online support and customer service via instant messenger. Online Support: http://qnap.com/support Forum: http://forum.qnap.com Technical Support in the USA and Canada: Online Support: http://qnap.com/support TEL: +1-909-595-2782 #3 Address: 168 University Parkway, Pomona CA 91768 Service Hours: 06:00-18:00 (GMT- 08:00 Pacific Time, Monday to Friday)

  • Page 122: Gnu General Public License

    GNU GENERAL PUBLIC LICENSE Version 3, 29 June 2007 Copyright © 2007 Free Software Foundation, Inc. <http://fsf.org/> Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. Preamble The GNU General Public License is a free, copy left license for software and other kinds of works.
  • Page 123 For the developers' and authors' protection, the GPL clearly explains that there is no warranty for this free software. For both users' and authors' sake, the GPL requires that modified versions be marked as changed, so that their problems will not be attributed erroneously to authors of previous versions.
  • Page 124 To “propagate” a work means to do anything with it that, without permission, would make you directly or secondarily liable for infringement under applicable copyright law, except executing it on a computer or modifying a private copy. Propagation includes copying, distribution (with or without modification), making available to the public, and in some countries other activities as well.
  • Page 125 the work, including scripts to control those activities. However, it does not include the work's System Libraries, or general-purpose tools or generally available free programs which are used unmodified in performing those activities but which are not part of the work. For example, Corresponding Source includes interface definition files associated with source files for the work, and the source code for shared libraries and dynamically linked subprograms that the work is specifically designed to require, such as by intimate data...
  • Page 126 When you convey a covered work, you waive any legal power to forbid circumvention of technological measures to the extent such circumvention is effected by exercising rights under this License with respect to the covered work, and you disclaim any intention to limit operation or modification of the work as a means of enforcing, against the work's users, your or third parties' legal rights to forbid circumvention of technological measures.
  • Page 127 to form a larger program, in or on a volume of a storage or distribution medium, is called an “aggregate” if the compilation and its resulting copyright are not used to limit the access or legal rights of the compilation's users beyond what the individual works permit. Inclusion of a covered work in an aggregate does not cause this License to apply to the other parts of the aggregate.
  • Page 128 Corresponding Source as a System Library, need not be included in conveying the object code work. A “User Product” is either (1) a “consumer product”, which means any tangible personal property which is normally used for personal, family, or household purposes, or (2) anything designed or sold for incorporation into a dwelling.
  • Page 129 section must be in a format that is publicly documented (and with an implementation available to the public in source code form), and must require no special password or key for unpacking, reading or copying. 7. Additional Terms. “Additional permissions” are terms that supplement the terms of this License by making exceptions from one or more of its conditions.
  • Page 130 meaning of section 10. If the Program as you received it, or any part of it, contains a notice stating that it is governed by this License along with a term that is a further restriction, you may remove that term. If a license document contains a further restriction but permits relicensing or conveying under this License, you may add to a covered work material governed by the terms of that license document, provided that the further restriction does not survive such relicensing or conveying.
  • Page 131 Ancillary propagation of a covered work occurring solely as a consequence of using peer-to-peer transmission to receive a copy likewise does not require acceptance. However, nothing other than this License grants you permission to propagate or modify any covered work. These actions infringe copyright if you do not accept this License. Therefore, by modifying or propagating a covered work, you indicate your acceptance of this License to do so.
  • Page 132 License. Each contributor grants you a non-exclusive, worldwide, royalty-free patent license under the contributor's essential patent claims, to make, use, sell, offer for sale, import and otherwise run, modify and propagate the contents of its contributor version. In the following three paragraphs, a “patent license” is any express agreement or commitment, however denominated, not to enforce a patent (such as an express permission to practice a patent or covenant not to sue for patent infringement).
  • Page 133 contain the covered work, unless you entered into that arrangement, or that patent license was granted, prior to 28 March 2007. Nothing in this License shall be construed as excluding or limiting any implied license or other defenses to infringement that may otherwise be available to you under applicable patent law.
  • Page 134 Public License can be used, that proxy's public statement of acceptance of a version permanently authorizes you to choose that version for the Program. Later license versions may give you additional or different permissions. However, no additional obligations are imposed on any author or copyright holder as a result of your choosing to follow a later version.

  • Page 135: Appendix A: Product Compliance Class

    Appendix A: Product Compliance Class NAS Models TS-EC1679U-RP, TS-EC1279U-RP, TS-EC879U-RP, TS-1679U-RP, TS-1279U-RP, TS-1270U-RP, TS-1263U-RP, TS-1263U, TS-1253U-RP, TS-1253U, TS-879U-RP, TS-870U-RP, TS-863U-RP, TS-853U-RP, TS-853U, Class A Class A TS-453U-RP, TS-453U, TS-1079 Pro, TS-879 Pro, TS-863U, TS-463U, TS-463U-RP, TS-451U, TS-431U, TVS-871U-RP, TVS-1271U-RP, TS-431XU, TS-431XU-RP, TS-831XU, TS-831XU-RP, TS-1231XU, TS-1231XU-RP TS-853S Pro, TS-453S Pro, TS-870 Pro, TS-853 Pro, TS-670 Pro, TS-653 Pro, TS-470 Pro, TS-453 Pro, TS-253...

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