Minimum Pc Hardware Requirements; Hard Disk Requirements - NEC Univerge SV9100 Installation Manual

Minimum PC Hardware Requirements

The PC Hardware Requirements for the call recording server varies based on the call volume that is
processed by the Call Recorder.
Hardware
Requirements
CPU
RAM
O/S
MyCalls on the
same PC?
Can run on a
virtualised PC?

Hard disk Requirements

There are 4 key elements relating to hard disk requirements for call recording that need to be considered
for the recorder to run efficiently. Depending on the call volume separate hard disks are recommended
for the different functions that will be performed on the call recording PC. In all scenarios, each different
function should be on its own partition on the hard disk. The 4 functions are described in the table
below:
Function
Operating System
Database
Audio
Temp Folder
By default, the database is stored in SQL Server Express 2014 and can grow up to 10 GB is size, when
the database limit is reached a new database is created and older calls are moved to the new database.
This allows new calls to still be recorded when the database size limit is reached.
Up to 250 calls per hour or
10 concurrent calls.
Intel i5 3.2 GHz (2 Cores)
8GB
Any Supported OS
Yes
Yes
Description
This is where the PC's Operating system will reside
This is the area where the call recording database will exist.
This is where the compressed and encrypted audio files for the recorded
calls are stored. The audio may also be stored on a network drive rather
than being local to the call recording server, details of how to do this can
be found in 'Storing Audio on a Network
This is where live calls are stored whilst they are in progress, once a call
has finished, it is compressed, encrypted and moved to the audio folder.
Up to 500 Calls per hour or
25 concurrent calls.
Intel i7 3.2 GHz (4 Cores)
8GB
Server 2012 R2
No
Yes
Drive.'
Over 2,000 Calls per hour
or 100 concurrent calls.
2 x Xeon 2.4 GHz
16GB
Server 2012 R2
No
No
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