Archiving To A Network Drive - NEC Univerge SV9100 Installation Manual

For the settings to be applied, the recording service must be restarted. When the service is restarted,
and calls that are being recorded at that time will not be available for playback.
Once the service has restarted then it's possible to check the new Audio folder is working by making a
call and browsing to the UNC and seeing if the audio file is present. It's also possible to see the audio
path in the Calls application by right clicking on the columns, choosing Column Chooser and selecting
the Audio Path column.

Archiving to a Network Drive

It's also possible to perform archiving to a network location in a similar way to storing audio on a network
drive. In the Network credentials area, enter the path as a UNC and then the Domain, Username and
Password. When an archive is performed to this location either through MyCalls or the Call Recording
Software, it will use these details.
For the settings to be applied, the recording service must be restarted. When the service is restarted,
and calls that are being recorded at that time will not be available for playback.
Once the service has restarted then you should perform a backup and make sure the database /
archived calls are in the expected location.
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