Mycalls Configuration - NEC Univerge SV9100 Installation Manual

MyCalls Configuration

The following instructions are based around MyCalls Version 4.6. In older versions of MyCalls the call
player is different, transfer leg navigation isn't available and there are no options to configure exported
call recording files and default file format.
Before you can configure MyCalls to use call recording, you must have a call recording license installed.
On the SV / SL this is usually installed on the SV / SL and read into MyCalls. Refer to the MyCalls
installation manual for further details. The licensing is broken down into on a per trunk and per trunk
type basis. If you have 4 Analogue trunks, 8 PRI trunks and 8 SIP trunks, then trunk types have to be
correctly set in MyCalls. To look at the configured trunk types, login to MyCalls and click Configure >
Telephone System > Devices > Trunks. For each trunk number, the trunk type can be specified using
the drop down menu. SIP trunks should be specified as TCP/IP trunks.
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