IBM System x3800 Problem Determination And Service Manual page 92

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, System x3800 Type 8866," on page 107 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
204-198-000 Test aborted.
204-210-000 Test failed.
215-xxx-000 Failed CD or DVD test.
217-xxx-000 Failed BIOS fixed disk test.
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
217-xxx-001 Failed BIOS fixed disk test.
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
217-xxx-002 Failed BIOS fixed disk test.
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
217-xxx-003 Failed BIOS fixed disk test.
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
217-xxx-004 Failed BIOS fixed disk test.
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
217-xxx-005 Failed BIOS fixed disk test.
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
217-xxx-006 Failed BIOS fixed disk test.
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
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IBM System x3800 Type 8866: Problem Determination and Service Guide
Action
1. Run the Quick Memory Test Diagnostic All Banks
(see "Running the diagnostic programs" on page
60).
2. Update the BIOS code (see "Updating the
firmware" on page 157).
3. Look at the test log (see "Viewing the test log" on
page 61) and correct any other errors.
1. Run the Quick Memory Test Diagnostic All Banks
(see "Running the diagnostic programs" on page
60).
2. Update the BIOS code (see "Updating the
firmware" on page 157).
3. Look at the test log (see "Viewing the test log" on
page 61) and correct any other errors.
1. Run the test again with a different CD or DVD.
2. Reseat the following components:
a. CD or DVD drive
b. Operator information panel
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. CD or DVD drive
b. Operator information panel assembly
1. Reseat hard disk drive 1.
2. Replace hard disk drive 1.
1. Reseat hard disk drive 2.
2. Replace hard disk drive 2.
1. Reseat hard disk drive 3.
2. Replace hard disk drive 3.
1. Reseat hard disk drive 4.
2. Replace hard disk drive 4.
1. Reseat hard disk drive 5.
2. Replace hard disk drive 5.
1. Reseat hard disk drive 6.
2. Replace hard disk drive 6.
1. Reseat hard disk drive 7.
2. Replace hard disk drive 7.