IBM System x3800 Problem Determination And Service Manual page 40

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, System x3800 Type 8866," on page 107 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
1601 Systems-management adapter
communication error.
1602 Systems-management adapter
communication error.
1762 Fixed disk configuration error.
24
IBM System x3800 Type 8866: Problem Determination and Service Guide
Action
1. Make sure that the Remote Supervisor Adapter II
SlimLine is installed correctly.
2. Update the Remote Supervisor Adapter II
SlimLine firmware (see "Updating the firmware"
on page 157).
3. Update the BMC firmware (see "Updating the
firmware" on page 157).
4. Reseat the following components:
a. Microprocessor tray
b. I/O board
c. Adapter
5. (Trained service technician only) Replace the
microprocessor tray.
1. Make sure that the Remote Supervisor Adapter II
SlimLine is installed correctly.
2. Update the Remote Supervisor Adapter II
SlimLine firmware (see "Updating the firmware"
on page 157).
3. Update the BMC firmware (see "Updating the
firmware" on page 157).
4. Reseat the following components:
a. Microprocessor tray
b. I/O board
c. (Trained service technician only) PCI board
5. Replace the Remote Supervisor Adapter II
SlimLine.
6. (Trained service technician only) Replace the
microprocessor tray.
1. Run the Configuration/Setup Utility program and
load the settings.
2. Reseat the following components:
a. SAS hard disk drive backplane cables
b. SAS hard disk drive
c. I/O board
3. Replace the components listed in step 2 one at a
time, in the order shown, restarting the server
each time.