IBM System x3800 Problem Determination And Service Manual page 79

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, System x3800 Type 8866," on page 107 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
015-xxx-001 Failed USB test.
015-xxx-015 Failed USB external loopback test.
015-xxx-198 Remote Supervisor Adapter II SlimLine
installed or USB device connected during
USB test.
020-xxx-000 Failed PCI Interface test.
020-xxx-001 Failed hot-swap slot 1 PCI latch test.
020-xxx-002 Failed hot-swap slot 2 PCI latch test.
020-xxx-003 Failed hot-swap slot 3 PCI latch test.
020-xxx-004 Failed hot-swap slot 4 PCI latch test.
020-xxx-005 Failed hot-swap slot 5 PCI latch test.
020-xxx-006 Failed hot-swap slot 6 PCI latch test.
Action
1. Reseat the I/O board.
2. Replace the I/O board.
1. Reseat the I/O board.
2. Replace the I/O board.
1. If a Remote Supervisor Adapter II SlimLine is
installed as an option, remove it and run the test
again.
2. Remove all USB devices and run the test again.
3. Reseat the I/O board.
4. Replace the I/O board.
1. Reseat the following components:
a. (Trained service technician only) PCI switch
card assembly
b. I/O board
2. Replace the components listed in step 1 one at a
time, in the order shown, restarting the server
each time.
1. (Trained service technician only) Reseat the PCI
switch card assembly.
2. (Trained service technician only) Replace the PCI
switch card assembly.
1. (Trained service technician only) Reseat the PCI
switch card assembly.
2. (Trained service technician only) Replace the PCI
switch card assembly.
1. (Trained service technician only) Reseat the PCI
switch card assembly.
2. (Trained service technician only) Replace the PCI
switch card assembly.
1. (Trained service technician only) Reseat the PCI
switch card assembly.
2. (Trained service technician only) Replace the PCI
switch card assembly.
1. (Trained service technician only) Reseat the PCI
switch card assembly.
2. (Trained service technician only) Replace the PCI
switch card assembly.
1. (Trained service technician only) Reseat the PCI
switch card assembly.
2. (Trained service technician only) Replace the PCI
switch card assembly.
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Chapter 2. Diagnostics