IBM System x3800 Problem Determination And Service Manual page 91

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, System x3800 Type 8866," on page 107 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
180-xxx-008 Failed I/O board LED test.
180-xxx-009 Failed Active
201-198-000 Memory Test Aborted: Could not run the
test; suspect microprocessor tray error.
201-198-00n Memory Test Aborted: Could not run the
test.
Note: n = 1-9 (programming error).
201-xxx-CBN Failed Memory Test: See "Memory card and
memory module (DIMM)" on page 124.
v C = memory card [1-4]
v B = physical bank [1-2]
Note: Bank 1 = DIMMs 1 and 3; Bank 2
= DIMMs 2 and 4
v N = failing DIMM [1-4]
202-xxx-0nn Failed system cache test, where nn=APIC
ID.
APIC ID
00, 01
06, 07
10, 11
16, 17
™
PCI LED test.
Microprocessor
1
2
3
4
Action
1. Reseat the I/O board.
2. Replace the I/O board.
1. Reseat the following components:
a. (Trained service technician only) PCI switch
card assembly
b. I/O board
2. Replace the components listed in step 1 one at a
time, in the order shown, restarting the server
each time.
1. Restart the server.
2. Run the diagnostic test again.
3. Reinstall the diagnostic programs (see "Updating
the firmware" on page 157).
4. (Trained service technician only) Replace the
microprocessor tray.
1. Restart the server.
2. Run the diagnostic test again.
3. Reinstall the diagnostic programs (see "Updating
the firmware" on page 157).
1. Reseat the following components:
a. DIMM N
b. Memory card C
2. Replace the components listed in step 1 one at a
time, in the order shown, restarting the server
each time.
Note: N = 9 indicates both DIMMs in physical bank
B and memory card C.
1. Reseat the following components:
a. (Trained service technician only)
Microprocessor nn
b. Microprocessor tray
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. (Trained service technician only)
Microprocessor nn
b. (Trained service technician only)
Microprocessor tray
75
Chapter 2. Diagnostics