IBM System x3800 Problem Determination And Service Manual page 39

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, System x3800 Type 8866," on page 107 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
289 A DIMM has been disabled by the user or
by the system.
301 Keyboard or keyboard controller error.
303 Keyboard controller error.
1600 The baseboard management controller
failed BIST (built-in self-test).
Action
1. If the DIMM was disabled by the user, run the
Configuration/Setup Utility program and enable
the DIMM.
2. Make sure that the DIMM is installed correctly
(see "Memory card and memory module (DIMM)"
on page 124).
3. Reseat the DIMM.
4. Replace the DIMM.
1. If you have installed a USB keyboard, run the
Configuration/Setup Utility program and enable
keyboardless operation to prevent the POST error
message 301 from being displayed during startup.
2. Reseat the following components:
a. Keyboard
b. I/O board
3. Replace the components listed in step 2 one at a
time, in the order shown, restarting the server
each time.
1. Reseat the following components:
a. I/O board
b. Keyboard
2. Replace the components listed in step 1 one at a
time, in the order shown, restarting the server
each time.
1. Update the BMC firmware (see "Updating the
firmware" on page 157).
2. Reseat the following components:
a. Microprocessor tray
b. I/O board
c. PCI adapters
3. (Trained service technician only) Replace the
microprocessor tray.
23
Chapter 2. Diagnostics