I Place A Call Shortly After I Place And End One And The "Call Not Sent" Message Is Displayed, But The Other Party Still Hears An Incoming Call Ringtone. Why; Why Does Bluetooth Search Automatically Start After I Unlock My Phone Screen With Bluetooth Turned On; Why Is The Charging Process Slow (20% Battery Level For 2 Hours) And My Phone Overheated; Why Is The Incoming Call Ringtone Volume Unstable - Huawei CherryPlus Faqs

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CherryPlus Smartphone FAQs (Outside China)

3.41 I place a call shortly after I place and end one and the

"Call not sent" message is displayed, but the other party

still hears an incoming call ringtone. Why?

This issue occurs when you place a call, end it, and place another call within 2.5 seconds,

because it takes 2.5 seconds for the network to release a call. In areas where the signal is weak,

if you place a call, end it, and place another call within 2.5 seconds, the network device may

fail to receive the call releasing request. Due to this failure, the network device will start a

timer (30 seconds, twice), which causes overbilling and increases the network load.

3.42 Why does Bluetooth search automatically start after I

unlock my phone screen with Bluetooth turned on?

Inactive Wi-Fi and Bluetooth connections will be terminated if your phone screen is turned

off for 1 or more hours after 10:00 p.m. or more than half an hour after 00:00 a.m. These

connections will be resumed after the screen is turned back on.

3.43 Why is the charging process slow (20% battery level

for 2 hours) and my phone overheated?

Power-intensive application may be running when your phone is charging.

Check whether the Pick up to reduce ring volume function is turned on in Motion control.

If this function is turned on, when you pick up your phone with a certain speed and

acceleration until the phone is vertical, the ringtone volume for the current call is reduced. For

details about how to pick up your phone to reduce the ringtone volume, see the demonstration

in Motion control.

This function is like you press the power button to turn off the screen.

Turn on Cover to turn off under Settings > Motion control. Then, on any screen other than

the call screen, you can cover the screen with your palm to turn the screen off (the phone will

vibrate). For details about how you pick up your phone to reduce ringtone volume, see the

demonstration in Motion control.

Issue 01 (2015-01-14)

Huawei Proprietary and Confidential

3 Others

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