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CherryPlus Smartphone FAQs (Outside China)
1.9 Multimedia messaging
1.9.1 How do I send a multimedia message?
1.
Go to Messaging and touch
2.
Enter the recipient and write the message.
3.
Touch
into a multimedia message.
4.
Touch
5.
Touch Send.
1.9.2 What can I do if I can't send or receive multimedia
messages?
You may not be able to send a multimedia message when the network condition or signal
reception is poor. You can try sending it again later.
The message is denied by the network (MMS center).
Reason 1: You may not be able to send a multimedia message when the network is busy.
Solution: You can try sending it again later.
Reason 2: The recipient number is invalid.
Solution: Check that the recipient number is correct and try again.
Reason 3: The multimedia message exceeds the maximum size (300 KB) allowed by
your service provider.
Solution: Delete some content from the multimedia message to make sure that it is
smaller than the maximum size, and try again.
Your account balance is insufficient.
You may not be able to send a multimedia message when your account balance is
insufficient. Recharge your account and try again.
Your phone is running out of available storage space.
You may not be able to send a multimedia message when your phone's storage is
insufficient. Free up your phone's storage space and make sure the available storage
space is at least 300 KB.
1.9.3 Is there any restriction on the size, format, or resolution of
the file to be attached to a multimedia message?
If an audio or video file exceeds the maximum size (generally 300 KB) allowed by your
service provider, it cannot be attached to a multimedia message. If an image is too large, it
will be automatically compressed before being attached to the message. As a result, the
resolution of the image attached to the message decreases.
Issue 01 (2015-01-14)
on the left of the text field, then Subject. The message is then converted
to attach images, audio clips, or videos to the message.
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
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