Call Forward - Cisco IP Phone 6851 Administration Manual

Call Features Configuration

Call Forward

To enable call forwarding, you can enable the feature in two places: on the Voice tab and the User tab of the
phone web page.
Enable Call Forwarding on Voice Tab
Perform this task if you want to enable call forward for a user.
Procedure
Step 1 On the Configuration Utility page, click Admin Login > advanced > Voice > Phone.
Step 2 Under Supplementary Services, choose Yes for each of the call forwarding services that you want to enable:
• Cfwd All Serv—Forwards all calls.
• Cfwd Busy Serv—Forwards calls only if the line is busy.
• Cfwd No Ans Serv—Forwards calls only if the line is not answered.
Step 3 Click Submit All Changes.
Enable Call Forwarding on User Tab
Perform the following task if you want to give a user the ability to modify the call forward settings from the
Configuration Utility page.
Procedure
Step 1 On the Configuration Utility page, click Admin Login > advanced > Voice > User.
Step 2 Under Call Forward, choose Yes for CFWD Setting.
Step 3 Click Submit All Changes.
Enable Conferencing
Procedure
Step 1
In the phone web user interface, navigate to Admin Login > advanced > Voice > Phone.
Step 2 Under Supplementary Services, choose Yes in the Conference Serv drop-down list box.
Step 3 Click Submit All Changes.
Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide
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