Phone Features And Setup Overview; Cisco Ip Phone User Support; Telephony Features For Cisco Ip Phone - Cisco IP Phone 6851 Administration Manual

Phone Features and Setup Overview

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Phone Features and Setup Overview
After you install Cisco IP Phones in your network, configure their network settings, and add them to Third-Party
Call Control System, you must use the Third-Party Call Control System to configure telephony features,
optionally modify phone templates, set up services, and assign users.
You can modify additional settings for the Cisco IP Phone from Third-Party Call Control Configuration Utility.
Use this web-based application to set up phone registration criteria and calling search spaces, to configure
corporate directories and services, and to modify phone button templates, among other tasks.

Cisco IP Phone User Support

If you are a system administrator, you are likely the primary source of information for Cisco IP Phone users
in your network or company. It is important to provide current and thorough information to end users.
To successfully use some of the features on the Cisco IP Phone (including Services and voice message system
options), users must receive information from you or from your network team or must be able to contact you
for assistance. Make sure to provide users with the names of people to contact for assistance and with
instructions for contacting those people.
We recommend that you create a web page on your internal support site that provides end users with important
information about their Cisco IP Phones.
Consider including the following types of information on this site:
• User guides for all Cisco IP Phone models that you support
• List of features supported
• User guide or quick reference for your voicemail system

Telephony Features for Cisco IP Phone

After you add Cisco IP Phones to Third-Party Call Control system, you can add functionality to the phones.
The following table includes a list of supported telephony features, many of which you can configure by using
Third-Party Call Control system.
Note The Third-Party Call Control system also provides several service parameters that you can use to configure
various telephony functions.
Feature
AES 256 Encryption Support for Phones
Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide
102
Enable Remote Call Recording with SIP REC, page 124
Enable Remote Call Recording with SIP INFO, page 126
Set Up a Phone for Presence, page 127
Set Up a Call Center Agent Phone , page 127
Description and More Information
Enhances security by supporting TLS 1.2 and new ciphers.