Configure The Busy Lamp Field For Multiple Users With The Configuration Utility - Cisco IP Phone 6851 Administration Manual

You can configure busy lamp field so a user can answer an incoming call on the monitored line. With busy
lamp field pickup, the user can select the blinking line key to answer an incoming call.
You can also configure the busy lamp field to work with speed dial or call pickup to give the user more
flexibility when handling calls.
To configure the busy lamp field on a phone that you want to monitor:
• Configure a busy lamp field for a specific line key or user
• Configure a busy lamp field for multiple users (BroadSoft only)
The BLF List URI overrides the extended function setting when Use Line Keys For BLF List is enabled. This
means that the busy lamp field, speed dial, and call pickup features are configured for each user as the BLF
List URI specifies.

Configure the Busy Lamp Field for Multiple Users with the Configuration Utility

If a phone registers to a BroadSoft server, you can configure the busy lamp field for several users at once.
Before You Begin
The BLF List URI must be configured on the server.
Procedure
Step 1
On the Configuration Utility page, select Admin Login > advanced > Voice > Att Console.
Step 2 Set Use Line Keys For BLF List to Yes.
Step 3 Enter a string in the BLF List URI field in this format:
parameter@domain name.
Step 4 (Optional) To configure the busy lamp field with call pickup, go the the Regional tab and enter *97 in the
Call Pickup Code field.
Step 5
Click Submit All Changes.
Configure the Busy Lamp Field in the Phone Configuration File
If the phone is registered to a BroadSoft server, you can use the phone configuration file to configure the busy
lamp field.
Procedure
Step 1 Edit the BLF_List_URI parameter of the phone configuration file that is available in the BroadSoft server.
Step 2
Add the List URI: sip: parameter @ domain name.
The List URI must match the one defined in the BroadSoft server.
Step 3 Save the changes.
Busy Lamp Field Configuration on a Monitoring Phone
Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide
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