The Paper Loading Message Appears - Kyocera ECOSYS P2235dw Service Manual

No.
(20) Print out is not available from the printer driver
setting factor (2)
(21) Print out is not available from the printer driver
setting factor (3)
(22) Print out is not available from the printer driver
setting factor (4)
(23) Print out is not available from the printer driver
setting factor (5)
(24) Print out is not available from the printer driver
setting factor (6)
(25) A part of the image is missing
(26) "Paper Mismatch Error" appears
Content of Print Errors

(1) The paper loading message appears

Step Check description
1 Changing paper
2 Changing the settings
3 Re-setting the guide
4 Checking the actuator and
the spring
5 Checking the situation
Contents
Assumed cause
Paper size is unmatched
between the PC side out-
put size and cassette side
paper size.
Paper size displayed on
the operation panel
unmatched the size sent in
the cassette.
The guide is not aligned to
the paper size.
The paper sensor does not
operate properly.
The print data generated
by a certain application
(Word, etc.) is faulty.
7-97
2RV/2RW/2RX/2RY/3RA-3
Condition
A PC does not recognize the main unit.
PC operation does not stabilize.
Printer port supporting the network print is not
selected or not set up properly.
The incorrect printer driver was selected.
Installed printer driver shows "Deleting" and it
remains when reinstalling it
The image data processing with a certain appli-
cation (Excel, PDF, etc.) is faulty.
The paper size is not detected properly.
Measures
Load the paper in the paper
source of the size which is
set at [Output Size] in [Printer
Setting] > [Basis Setting] at
the PC.
Check if the paper size dis-
played on the operation panel
matches the size of paper
loaded in the paper source. If
not, change the paper size in
the system menu.
Align the paper width guide,
paper guide (MP tray) or PF
paper width guide (paper
feeder) to the paper size and
re-load paper.
The actuator or spring for the
paper sensor, MP paper sen-
sor or PF paper sensor is
deformed or does not operate
properly, replace it.
Check if the print data not
generated by a certain appli-
cation (Word, etc.) is output
properly. And then, change
the application setting if nec-
essary.
Reference