Print Out Is Not Available From The Network Factor - Kyocera ECOSYS P2235dw Service Manual

Step Check description
2 Checking the connection
3 Correcting the IP address
4 Checking the router / hub
5 Checking the settings
6 Checking the security soft-
ware

(19)Print out is not available from the network factor (7)

The main unit IP address is changed.
Step Check description
1 Restarting up
2 Checking the connection
3 Resetting the main power
4 Correcting the IP address
5 Changing the settings
Assumed cause
The network cable is not
connected properly.
The IP address is not prop-
erly set.
There is trouble in the net-
work.
The printer port IP
address, the SNMP of the
printer driver, or the bi-
directional support is not
properly set.
The restriction of the secu-
rity software causes the
phenomenon.
Assumed cause
There is trouble in the net-
work.
The network cable is not
connected properly.
The main unit does not
start up properly.
IP address was changed.
The main unit network is
not set to the static IP
address.
7-105
2RV/2RW/2RX/2RY/3RA-3
Measures
Re-connect the network
cable.
Check if the main unit IP
address displayed on the sta-
tus page and system menu
matches the one at the [Port]
tab of [Printer Properties] of
the PC. If not, correct the IP
address at the PC.
Check if access via com-
mand center or PING is avail-
able and then check the hub
or router.
Correct the IP address at the
[Port] tab of [Printer Proper-
ties] of the PC, disable
[SNMP Status] and [Bidirec-
tional Support] and restart.
Check if printing is available
by uninstalling the security
software or set [Exception].
Measures
If occurring in all the PC in
the network, restart the router
or hub (concentrator).
Re-connect the network
cable.
Turn off the power switch and
unplug the power cord. After
5s passes, reconnect the
power cord and turn on the
power switch.
Check if the main unit IP
address displayed on the sta-
tus page and system menu
matches the one at the [Port]
tab of [Printer Properties] of
the PC. If not, correct the IP
address at the PC.
Set the network to static IP
address in the system menu.
Reference
Reference