Appendix D Introduction For Troubleshooting - Planet IDL-2402 User Manual

Appendix D Introduction for Troubleshooting

This chapter describes instructions for the IDL-2402 system problems. These procedures
may require the presence of technicians at remote IDL-2402 system sites and plus an
operator at PC to monitor system alarms by console during maintenance.
Resolving Problems Indicated Through LEDs
This section describes what to do to solve problems indicated by LEDs on the system front
panel.
LED Activity
SYS Not lit even though
DSLAM is powered
up
Red
ALM
Red
Red-Flash
Yellow
Resolving Problems Indicated Through Alarms
Alarms of the system are viewed through CLI and Web GUI.
If an alarm indicates a problem, please refer to troubleshooting procedures section.
Troubleshooting Procedures for the IDL-2402
When you follow a troubleshooting procedure, start from the first step of the procedure. If
the first step does not solve the problem, proceed to the next step; keep going through the
steps until the problem is solved. Use the following table to find out the appropriate
procedure for troubleshooting the listed problems.
Problems Indicated by LEDs
Problem
There is a power up
problem with the
system.
Self-test failed. There is
a functional problem
with the system.
Major alarm set
Major and Minor alarm
set
Minor alarm set
- 371 -
Action
Troubleshoot the DSLAM for power
up problems; see troubleshooting
section.
Replace the DSLAM.
See troubleshooting section
See troubleshooting section.
See troubleshooting section.