Chapter 5: Answering A Call; Ignoring An Incoming Call - Avaya J129 User Manual

Chapter 5: Answering a call

1
About this task
2
When you receive an incoming call, the phone selects the incoming call automatically. However, if
3
you are already on a call or if you receive more than one incoming call at a time, you might need to
4
select the call you want to answer manually.
5
Note:
The procedure for answering a call might vary depending on how the administrator has
6
configured your phone.
7
Procedure
8
Answer an incoming call in one of the following ways:
9
• If you are not on another call, lift the handset, or press Speaker, OK, or Answer to answer the
10
call using the speakerphone.
11
• If you are on another call and the deskphone does not automatically display the incoming call,
12
from the Phone screen scroll to the line with the incoming call and press Answer or OK. If you
13
are on another call and the phone does automatically display the incoming call, you can press
14
Answer to automatically put the first call on hold when you answer the new call. Also, you can
15
press Ignore or Next to return to the first incoming call screen.
16
Related links
17
Making an unattended transfer
18

Ignoring an incoming call

19
About this task
20
Use this procedure to turn off the ringer for an incoming call.
21
Procedure
22
From the Phone screen, press Ignore.
23
October 2016
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
on page 23
Using Avaya J129 IP Phones
DRAFT—October 20, 2016—11:04 PM (UTC)
21