Chapter 6: Using call forwarding
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Activating and deactivating Call Forward
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About this task
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Use this procedure to forward incoming calls to a specified number.
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In the IP Office environment, this feature is supported only through short code.
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Before you begin
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Your system administrator must activate the feature for your extension.
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Procedure
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1. Press Main Menu > Features.
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2. Use the Down Arrow key to go to theCall Fwd screen.
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3. Press Select or OK.
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4. In the Destination field, enter the number where you want to forward the incoming calls.
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5. Press Save or OK.
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The deskphone generates a confirmation tone and returns to the Features menu.
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6. To deactivate the Call Forward feature, go to the Call Fwd screen.
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7. Press Select or OK.
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Activating call forwarding when you do not answer the call
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Before you begin
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Your system administrator must activate the feature for your extension.
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Procedure
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1. Press Main Menu > Features.
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2. Use the Down Arrow key to go to the Fwd B/NA screen.
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3. Press Select or OK.
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4. In theDestination field, enter the number where you want to forward the call.
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October 2016
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
Using Avaya J129 IP Phones
DRAFT—October 20, 2016—11:04 PM (UTC)
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