Making An Unattended Transfer; Transferring A Call On Hold - Avaya J129 User Manual

Result
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Your deskphone transfers the call to the selected number.
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Making an unattended transfer

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Before you begin
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You must answer the call before transferring the call to another deskphone
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About this task
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An unattended transfer is when you transfer an active call to another deskphone without announcing
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the call transfer. If the administrator enabled the Transfer on Hang-up feature, you can complete the
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call transfer by disconnecting the deskphone through any of the following methods:
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• Put the handset on the cradle
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• Press Speaker
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Procedure
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1. While on the active call, press the Transfer softkey.
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2. Perform one of the following actions:
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• Dial the number.
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• Call the person from the contacts list or from the history list.
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3. To complete the transfer, perform one of the following actions:
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• Disconnect the call if the administrator enabled the Transfer on Hang-Up feature for your
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deskphone.
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• Press the Complete softkey.
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Result
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Your deskphone transfers the call to the selected number.
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Note:
Unanswered transfers might return to your deskphone as a recalled transfer.
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Related links
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Answering a call on page 21
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Transferring a call on hold

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About this task
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Use this procedure to transfer a call on hold to a new outgoing call or an incoming call.
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October 2016
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Using Avaya J129 IP Phones
DRAFT—October 20, 2016—11:04 PM (UTC)
Making an unattended transfer
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