Table Of Contents - Avaya J129 User Manual

Chapter 1: Introduction............................................................................................................ 8
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Purpose
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Intended audience
Chapter 2: Avaya J129 IP Phones overview........................................................................... 9
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Physical layout
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Connection jacks
Icons on the deskphone
Supported features
Chapter 3: Getting started...................................................................................................... 16
Logging in to your deskphone
Logging out your deskphone
Locking and unlocking the deskphone
Chapter 4: Handling outgoing calls...................................................................................... 18
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Making a call
Redialing a number
Toggling between active calls
Calling a person form the contacts list
Making a call from call history
Making an emergency call
Making an international call
Chapter 5: Answering a call................................................................................................... 21
Ignoring an incoming call
Switching to another deskphone during an active call
Making an attended transfer
Making an unattended transfer
Transferring a call on hold
Chapter 6: Using call forwarding........................................................................................... 25
Activating and deactivating Call Forward
Activating call forwarding when you do not answer the call
Chapter 7: Managing conference calls................................................................................. 27
Adding a person to an active call
Adding a person on hold to a conference call
Putting a conference call on hold
Chapter 8: Using call related features.................................................................................. 29
Muting and unmuting a call
Activating Mute Alert
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Visual alerting
Placing a call on hold and resuming the call
Activating transfer to voice mail
October 2016
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Contents
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Using Avaya J129 IP Phones
DRAFT-October 20, 2016-11:04 PM (UTC)
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