Diagnostics; Software Upgrade; Docs\~Final_Dr4000_1.0.1.1_Docs\~Final_1.0.1.1_Dr4000_Admin_Guide_Files - Dell DR4000 Administrator's Manual

FILE LOCATION: C:\Users\bruce_wylie\Documents\~Dell

Docs\~FINAL_DR4000_1.0.1.1_DOCS\~Final_1.0.1.1_DR4000_Admin_Guide_Files\~3-

Diagnostics

The Diagnostics page lists the current number of generated diagnostics
bundles of log files, and displays a summary table that lists each of the current
diagnostics files. Using this page, you can view a list of available diagnostic
files, generate a new file, download and save an existing file, or delete an
existing file.
Diagnostics files are listed by file name, size, the timestamp when the file was
created, the reason it was created, and its status. The diagnostics bundle of
log files are used by Dell Support to diagnose system conditions that you
report or are detected as issues during DR4000 system operations.
NOTE:
Click Select to identify the diagnostics log file on which you want to perform
an action. For example, click Select  Download to display the File Download
dialog for the diagnostics log file you selected.
NOTE:
The diagnostics bundles can be generated in two modes: admin-generated
and auto-generated. In the latter mode, when a process or service failure is
detected, the DR4000 system starts collecting system-related information as a
background task. Once the collection has completed, the DR4000 system generates
a system event. If diagnostics bundles are being generated frequently without an
administrator request, you may want to contact Dell Support for assistance.
For more information about the Diagnostics page and Diagnostics service, see
"About the Diagnostics Page and Options" on page 74, and "About the
Diagnostics Service" on page 117.

Software Upgrade

The Software Upgrade page provides a mechanism to select the software
upgrade file needed to update your system software, and displays the
following software-related information:
NOTE:
When preparing to perform a software upgrade for the DR4000 system, the
software upgrade file must be download from support.dell.com/downloads and be
locally accessible from the system running the DR4000 system GUI.
• Upgrade File Destination (supports navigating to, selecting the software
upgrade file, and starting the upgrade process)
• Software Info (displays the current version of system software that is
installed, and lists any previous upgrade versions)
For more information about system software upgrades, see "About the
Software Upgrade Page and Options" on page 76.
D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 4 / 5 / 1 2 - F O R P R O O F O N LY
30
Setting Up the DR4000 System