Mini Bar - Matrix EON510 User Manual

Mini Bar

This feature is not supported in PMS Type 2 Interface of ETERNITY. Contact your System Administrator
for details.
Hotels offer Mini Bar in the room for the guest. The Mini Bar in the room has edibles like mineral water, beverages,
chocolates, snacks, etc. These can be consumed by the guests.
Room Service Staff replenishes the stock of edibles and informs verbally about the consumption to the
administration department. The administration department enters these details manually in the property
management system.
Hotel Management wants the Mini Bar details (of consumption) to be sent to the hotel management system
(Property Management System) automatically (without any verbal communication). Mini Bar feature serves this
requirement.
On replenishing the Mini Bar stock, the room service staff must to dial a code followed by Item number and quantity
from the room phone (the quantity can be the quantity consumed or the quantity remaining in the Mini Bar. The
Hotel administration must define whether 'quantity' denotes number of items consumed or number of items
remaining. The ETERNITY on receiving this information passes it on to the PMS.
To update the consumption,
• Press the DSS Key assigned to Mini Bar.
or
Dial 1056
• Enter the Item Number.
• Enter the Quantity.
The information is sent to the PMS.
144 Matrix EON510/VP510 User Guide