Call Park - Matrix EON510 User Manual

Call Park

Call Park allows you to place a call on Hold, so it can be retrieved from the same or another extension of the
system.
There are two ways to park a call:
• Call Park-Personal Orbit: The call parked in the Personal Orbit can be retrieved from your extension only.
Personal Orbit is always 1.
• Call Park-General Orbit: The call parked in the General Orbit can be retrieved from any extension
including your own extension. General Orbit number can vary from 2 to 9.
To Park a call,
• During an ongoing call, press Park Key or dial 115
• Enter Orbit Number.
Enter 1 to Park the call in the Personal Orbit.
Enter any number from 2 to 9 to Park the call in the General Orbit.
To retrieve the parked call,
• Press the DSS Key assigned to the extension or dial 116 - Orbit Number (Personal Orbit 1; Global Orbit 2
to 9).
If you do not retrieve the parked call, the call will land on your extension automatically after the expiry of the
Call Park Timer (configurable, default: 5 minutes).
Matrix EON510/VP510 User Guide 83