Database Synchronization Request - Matrix EON510 User Manual

Database Synchronization Request

This feature is not supported only when ETERNITY is interfaced with Micros Opera PMS.
The information/messages flow from PMS to ETERNITY only; which means, Check-In and Check-Out, Guest-In/
Guest-Out, performing Room Shift, changing Guest Details - Name and Title, Guest Group - are allowed from
Property Management application software only. When the communication between the PMS and the system is
interrupted then you need to sync the data manually to get the updated information. Hence synchronization with the
PMS is essential.
To make a synchronization request,
• Press DSS Key assigned to Database Synchronization Request
or
Dial 1072-040
Matrix EON510/VP510 User Guide 155