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The Harmony OpenAir Access Point is designed to be very easy to install and operate.
However, if you experience difficulties, use the information in this chapter to help
diagnose and solve problems. Also, refer to the Harmony Access Point Controller
Model 7560 User's Guide for additional troubleshooting suggestions. If you cannot
resolve a problem, contact Proxim Technical Support, as described in Appendix C,
"How to Reach Technical Support."
How to Obtain Help with Your LAN Installation
If you require assistance to install your LAN, Proxim can put you in contact with a
Harmony reseller in your area. The reseller is an expert in the design, installation, and
maintenance of LANs and will be able to examine your needs and recommend the most
cost-effective solution for your LAN, whether you are installing a new LAN or adding
on to an existing one. For the location of the Harmony reseller nearest you, contact
Proxim at 1-800-229-1630 and ask for the Sales Department.
LED Error Codes
The Status LED, located on the top of the Harmony OpenAir Access Point, will flash
red in a repeating pattern to indicate the following errors:
1 blink: Memory error
2 blinks: Flash write error
3 blinks: Ethernet initialization error
4 blinks: Radio initialization error
If you see any of the above flashing sequences, recycle power to the Access Point. If
the flashing sequence persists after you have reset the unit, make a note of which of the
above patterns you have and contact Proxim Technical Support.
6. Troubleshooting
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