Troubleshooting; How To Obtain Help With Your Lan Installation; Common Problems And Solutions - Proxim Harmony 802.11b User Manual

The Harmony 802.11b Access Point is designed to be very easy to install and operate.
However, if you experience difficulties, use the information in this chapter to help
diagnose and solve problems. Also, refer to the Harmony Access Point Controller
Model 7560 User's Manual for additional troubleshooting suggestions. If you cannot
resolve a problem, contact Proxim, as described in Appendix A, "How to Reach Tech-
nical Support."

How to Obtain Help with Your LAN Installation

If you require assistance to install your LAN, Proxim can put you in contact with a
Harmony reseller in your area. The reseller is an expert in the design, installation, and
maintenance of LANs and will be able to examine your needs and recommend the most
cost-effective solution for your LAN whether you are installing a new LAN or adding
on to an existing one. For the location of the Harmony reseller nearest you, contact
Proxim at 800-229-1630 and ask for the Sales Department.

Common Problems and Solutions

Problem 1:
The Harmony 802.11b Access Point is not automatically recognized by the AP Con-
troller.
Solution 1:
Follow these steps if a Harmony 802.11b Access Point is not automatically recognized
and configured by the AP Controller:
1. Confirm that the Link LED is on; this means that the Access Point has a network
connection. If the LED is not on, try another Ethernet cable.

6. Troubleshooting

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