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14. Troubleshooting
RangeLAN802 Access Point is designed to be very easy to install and operate. If you do
experience difficulties, however, use the information in this chapter to help diagnose and solve
the problem. If you cannot resolve the problem, contact Proxim, as described in Appen-
dix G, "How to Reach Technical Support."
How to Obtain Help with Your LAN Installation
If you require assistance to install your LAN, Proxim can put you in contact with a
RangeLAN802 reseller in your area. The reseller is an expert in the design, installation, and
maintenance of LANs and will be able to examine your needs and recommend the most cost-
effective solution for your LAN whether you are installing a new LAN or adding on to an
existing one. For the location of the RangeLAN802 reseller nearest you, contact Proxim at
800-229-1630 and ask for the Sales Department.
Diagnostics Menu
There are diagnostic tools built into the RangeLAN802 Access Point that will assist you and
your reseller or Proxim Technical Support in solving problems. The following diagram
illustrates the software tree:
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