Features Introduced In H.323 Release 6.2 Service Pack 1; New Features In Release 6.2 - Avaya H.323 9608 Installation And Management Manual

Features introduced in H.323 Release 6.2 Service Pack 1

• A feature to enable ringing on wireless headsets from Jabra and Plantronics and the ability
to activate and deactivate the wireless headset from the headset button.
• A new parameter AGTACTIVESK that you can use in the Call center environment to
control the softkeys that are available to the agents.
• A new parameter AGTGREETLOGOUTDEL that you can use to keep or remove agent
greeting upon agent logout.
• The HEADSYS parameter that you can use to specify whether the deskphone will go on-
hook if the headset is active when a Disconnect message is received. This feature has
been reintroduced.
Note:
The default value of HEADSYS is related to the value of CALLCTRSTAT. If the value
of CALLCTRSTAT is 1, then the default of HEADSYS is 1.
If value of CALLCTRSTAT is 0, then the default of HEADSYS is also 0.
In either case, the administrator can override defaults by explicitly setting HEADSYS
in the 46xxsettings file.
Customers using Call center features without configuring CALLCTRSTAT, must have
the HEADSYS parameter set to 1.

New features in Release 6.2

Release 6.2 introduced the following features and functionality:
• The Debug procedure has been expanded to allow technicians to send immediate debug
reports to specified servers.
• A version of software that disables VPN and media encryption. To download this software,
go to the Avaya Support website http://www.avaya.com/support. You can identify this
version on the About Avaya IP Deskphone screen on the deskphone with a "U" appended
to the software release.
• Support for Secure Shell (SSH). This protocol is intended to help Avaya Services monitor
deskphone performance.
• Extensible Authentication Protocol with TLS authentication (EAP-TLS ) is supported, in
part using the DOT1XEAPS parameter.
Installing and maintaining Avaya IP Deskphone H.323 9608, 9608G, 9611G, 9621G, and 9641GJanuary 2014
Features introduced in H.323 Release 6.2 Service Pack 1
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