Enhancements In H.323 Release 6.2 Service Pack 2; Features Introduced In H.323 Release 6.2 Service Pack 1 - Avaya 9608 Administrator's Manual

• A feature for muting the deskphone when used in shared control configuration with one-X
Communicator.

Enhancements in H.323 Release 6.2 Service Pack 2

This release included the following features and enhancements:
• Bi-directional headset feature configurable by user
In Release 6.2, only the administrator could switch on the bi-directional feature for the user's
headset through the settings file parameter HEADSETBIDIR. In this release onwards, the user
can activate or de-activate this feature through the deskphone.
• Phone-based conditional auto-answer
Using this feature, you can configure the deskphone to automatically answer incoming calls, or
a subset of incoming calls, independently of the auto-answer setting on the Communication
Manager.
• The AGTIDVUSTAT parameter, introduced in Release 6.2, is renamed in Service Pack 2 to
AGTVUSTATID.

Features introduced in H.323 Release 6.2 Service Pack 1

• A feature to enable ringing on wireless headsets from Jabra and Plantronics and the ability to
activate and deactivate the wireless headset from the headset button.
• A new parameter AGTACTIVESK that you can use in the Call center environment to control the
softkeys that are available to the agents.
• A new parameter AGTGREETLOGOUTDEL that you can use to keep or remove agent
greeting upon agent logout.
• The HEADSYS parameter that you can use to specify whether the deskphone will go on-hook if
the headset is active when a Disconnect message is received. This feature has been
reintroduced.
Note:
The default value of HEADSYS is related to the value of CALLCTRSTAT. If the value of
CALLCTRSTAT is 1, then the default of HEADSYS is 1.
If value of CALLCTRSTAT is 0, then the default of HEADSYS is also 0.
In either case, the administrator can override defaults by explicitly setting HEADSYS in the
46xxsettings file.
Customers using Call center features without configuring CALLCTRSTAT, must have the
HEADSYS parameter set to 1.
June 2014
Enhancements in H.323 Release 6.2 Service Pack 2
Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323
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