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Glossary
Called Party ID
(Sometimes referred to as Follow-On ID) Allows the PBX to dial extra digits to bring the
caller directly to a specified mailbox, rather than to the General Delivery Mailbox.
Caller ID Call Routing
(Available with APT/DPT Integration only.) The VPS automatically sends calls from pre-
assigned Caller ID numbers to the desired extension, mailbox (including System Group
Distribution List) or Custom Service.
Caller Name Announcement
(System/Personal)
(Available with APT/DPT Integration only.) The VPS announces pre-recorded Caller ID
callers' names when: (1) extension users listen to messages from pre-assigned numbers left
in the users' mailboxes, (2) the VPS transfers calls from pre-assigned numbers to the users
(Caller ID Screening), and (3) the VPS pages the users by intercom (Intercom Paging).
If the same Caller ID number is programmed for both system and personal caller name
announcements, the VPS will use the personal caller name.
Company Greeting
Up to 32 Company Greetings can be recorded to greet callers. One (or System Greeting or
none) can be selected for each Day, Night, Lunch, Break, and Holiday service on a port
basis and trunk (outside line) basis.
Company Name
This is played by the VPS to the intended receiver of an External Delivery Message when
he does not enter the password (if required) correctly. This helps him to realise where the
call came from.
Covering Extension
This can be a destination for Incomplete Call Handling Service. This can also be accessed
by pressing [0] while a Personal Greeting is being played, or while a caller is leaving a
message.
Custom Service Setting
Allows one-touch access to extensions, other custom service menus, fax machine,
mailboxes, etc. A greeting can be recorded for each of the 100 menus to give verbal
directions to the non-subscribers.
Default Setting
A parameter defined for the system at the factory which can be changed through system
programming by the System Administrator or the System Manager.
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Installation Manual
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Troubleshooting
