VOICE PROCESSING SYSTEM OVERVIEW
• Are the ports answering all incoming calls or just forwarded/transferred calls?
• If they are answering incoming calls, how busy are the lines?
The guideline above (6/1) usually works well with moderate traffic. This may have to be
modified for heavy traffic. These recommendations are outlined in the following chart.
Exchange lines
One port may not support an Automated Attendant configuration with 5 exchange lines. The
following recommendations for Automated Attendant ports may have to be modified for heavy
traffic.
Exchange lines
22
Table 3
1-6
7-12
Table 4
1-4
5-8
Port
1
2
Port
1
2
Installation Manual