Call Waiting; Caller Identification - Toshiba IPEDGE User Manual

Call Waiting

Place Current Call on
Hold to Answer
Waiting Call
Using the Flashing
Extension Call to
Answer Waiting Call
Caller
Identification
Caller Information
Display Caller
Information
Notification of Caller
Information
View Saved Caller ID
Information
IPedge UG 12/15
You can answer a call that is transferred to your station, even when your station is
busy. When another call is camped onto your station, you hear two Camp-on tone
beeps and the extension or Line LED flashes red (on-hold).
If a call is sent to your station when busy, and your station does not have an
extension button available to receive the call, two camp-on tone beeps are sent to
your telephone. You must disconnect or transfer the existing call to answer the
waiting call.
Press Hold. The existing call is placed on hold. The camped-on line rings your
station (the Line LED flashes green - incoming call) or, if your telephone has the
Auto Hold feature, just press the flashing extension button.
You are connected to the transferred call. The extension or Line LED flashes
green (in-use).
See your System Administrator to find out if you have Auto Hold.
Note:
Press the flashing extension or Line. The existing call is placed on hold. The
camped-on line rings your station (the Line LED flashes green - incoming call).
This disconnects the current call and connects you to the transferred call. The
extension or Line LED flashes green (in-use).
Incoming calls to your extension with Caller ID can be recorded into a rolling list
that is saved on your telephone. The call information is placed in the list along with
the number, name (if provided), time and date of the call, and status of the call
(answered, abandoned, or redirected). You can access this list from an LCD
telephone with a flexible Caller ID button.
The caller's number and name can be displayed on the IPT or attendant console's
LCD. The caller information is stored in the system, retrieved at relevant extension
stations, recorded on SMDR, and sent to an external server and client through
CTI link, if necessary.
Caller information can also be sent to a voice mail device integrated into the
system.
When the caller information is provided from a station, it is indicated at a
destination station (IPT or attendant console).
The caller information displays at the relevant station even when the destination
differs from the original destination due to transfer or Call Forward.
On the line where the caller information is not provided temporarily or it is not
provided originally, "LN xxx" will display.
Automatic Number Identification (ANI), CLASS, Calling Line Identification
Presentation (CLIP) and Calling Name Identification (CNIP) are the services used
to send the caller number from a public telephone network.
1. When your station is idle, press the Caller ID button.The Caller ID LED lights
green and the latest record displays.
2. Use the soft keys (Next, Prev, Call or Exit).
Caller ID is displayed when a call is first answered and displays for the
Note:
first 15 seconds of the telephone call.
TOSHIBA
IPedge
Feature Operations
49